The spa is quiet and calming. There is ample parking and the location is right off the freeway. The…read morelobby is welcoming, complete with seating and infused water. I received a custom facial from Christina, who is not only knowledgeable and professional but also extremely helpful with preparing a treatment plan. The spa offers high quality products to assist in at home care between appointments. I haven't found a better day spa in Kitsap County. I highly recommend Isella Day Spa!

I ALWAYS have an excellent experience here, whether for massage (the hot stone is especially…read moreamazing), haircut, or wax (least painful place I've been to!). The staff are friendly and professional. The environment is clean, relaxing, and just overall very pleasant. I also love the yummy tea and fruit-infused water they always offer you.

I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

100% would recommend the Sugaring Service to anyone interested, especially if its from Amanda!…read more Absolutely my go to, amazing personality and honestly probably ruined other sugaring salons/spas for me (tried other places when I was temporarily out of state). During the winter I just do a Brazilian Sugar but oh boy I cannot wait till spring/summer so I can incorporate the Full Leg Sugar again, Amanda does such a good job that I literally WANT to spend my money here. As for availability, pertaining to sugar waxes, definitely try timing it. I don't know if Amanda is just that popular/well booked but I have yet to be able to schedule an on the spot appointment for last minute planning (not that I need to much since hair needs time to grow anyways). As for the Salon, brought my grandmother with me on a wax appointment and she really wanted and needed a haircut so they took her in on the spot, which was awesome! She loved it and her hair looked well revitalized. She still talks about the experience!

In preparation for my vacation I booked a perm at Seaport Salon, The stylist did a great job…read morewrapping the perm, was timely etc, she suggested the rods to use to give me a curl perm~unfortunately I rated them before I realized the perm was going to disappear a little bit after every washing, I did not realize I needed to call them within 48 hours if I had a problem with the perm, kind of hard to do that when i was told not to wash my hair for a couple days, oops the 48 hours would be up, I lost my $185 + tip and I have nothing to show for it. Beware if you go there, read the waiver they have you sign also, appears they have themsselves covered and have to do NOTHING for you to fix the problem.

Yasika is an amazing lash lady! I had a mis-hap and she fixed it and was so polite about it and…read moretook her time! Not to mention she can tint and thread eyebrows amazing as well! She will now be my go to for both

I've had no issues with the threading in general. I have asked them to to leave some of the hair…read moreby my nose and they complied. They are friendly. My only complaint, which I have told the company about is that they talk to each other when they are working on customers. Even if I knew what they were saying, IMO, it's just bad customer services. I had the same issue with another company, but there they actually got on the phone and chatted while they did my threading! When I go for a service I want to feel that the focus is on me and that I'm being pampered.

I went there today. There was no waiting. It was right away for a pedicure. At the end she drew a…read morepicture on both big toes. I tipped her more because of it.

i brought in my daughter and niece for full set and the service was delightful! the girls were…read moreseated quickly and pleased with their designs! thank you.

Devon Does It Again! She's:…read moreDedicated-to her craft & clients Darling-her disposition is awesome Delightful-a joy to be around Diligent-always strives to do her best Detailed-pays attention to all things hair Discerning-has excellent taste & judgement -Jenn & My happy hair!

It has been a year since I visited Gene Juarez, and I am sorry to report that my most recent visit…read morewas not improved from my last. In fact, in was arguably worse, because I paid more money for the service. To start, I do want to acknowledge that everyone at this salon is kind and engaging, and the environment is always clean. If that is the most important criteria for you, then you will be satisfied with your experience. However, the cuts and styling are always the same... no matter the photo I bring - or the specific requests I make... I always leave with the same look. If it wasn't so frustrating, it would be comical. And while my cut and style are never truly awful (hence the reason I find myself coming back), they are also never truly amazing. Unfortunately, this visit I was also subjected to my stylist sharing very intimate details of her life with me for the entirety of the service, which I do not always mind, but it was a a lot (when I had my own stuff going on). I know I should have utilized better boundaries in regards to the oversharing and my dissatisfaction with the cut, but I was just too tired to negotiate an awkward conversation (especially when I just wanted an hour of ease and pampering). Bottom line: Gene Juarez will probably offer you a decent, cookie cutter style by an engaging stylist in a clean, bright environment. I have certainly had worse experiences, but... I've also had much better.

Was nervous when I went in because it was my first time getting Acrillics. The staff were super…read morenice, and it has a vibe that's like, cozy and glam at the same time. The nails were gorgeous and relatively quick as well. Only thing I'd recommend is making sure you plan out what you want ahead of time.

Worst manicure ever! Nails "looked" nice when I left. When I got home I noticed acrylic all around…read moremy cuticles and the tip of the nails are not attached and apparently lifting. Way too expensive to have such a terrible experience. I will never return to this nail salon. Also, acrylic is so thick, nails look really fake. Yuk!

Absolutely the best service in town. The manager Jodi was so sweet and professional. My waxer…read moreAnisah was so kind and patient. I will be back!

10/10 experience. I recently moved to the area from SoCal and had been going to EWC there, so I had…read morehigh expectations--and this location exceeded them. Jodi was incredibly welcoming and made me feel comfortable right away, and Kaylene was absolutely amazing. She was professional, gentle, and so friendly, which made the entire experience seamless. If you're on the fence about booking, this is your sign--highly recommend. I'll definitely be renewing my wax pass as well; it's hands down the best value and saves so much in the long run.