I purchased a bedroom set on line because I'm in Florida…read more Before doing so, I confirmed that the 8 pieces I ordered were in fact 'IN STOCK'. The order was placed March 27, 2023. Under normal conditions, once an order is placed, a confirmation of the order is sent out. As of today, March 31, 2023, nothing has been received. However, Lastman's Bad Boy charged my credit card. I attempted to call customer service March 29th and after waiting on hold for 15 minutes, I hung up. I then immediately sent an email as directed to do while online with no response. Friday March 31st, I called the Barrie location where I live and spoke to 'Barb'. She was very kind and understanding and subsequently advised that the order number I was provided with is wrong. Furthermore, I was informed that 1 of the items I purchased wouldn't be available until sometime in August 2023. If that's the case, why wasn't i informed? A phone call, message or email. NOTHING. Lastman's Bad Boy fraudulently charged my credit card without disclosing anything. My advice to anyone thinking of shopping at 'Lastman's Bad Boy', DON'T. IT'S NOT WORTH IT!!! Norm L

Stay away from this Furniture store. They tell you they will provide you with your product in 4-6…read moreweeks, then call you 2 weeks after it was due to be picked up telling you you will have to wait another 5 months. Then when you try to cancel and obtain a refund, they hold their customers hostage saying Bad Boy's policy is ALL SALES ARE FINAL, even if they don't have your product. BBB review for this store has almost 1500 negative reviews saying Poor Warranty Service, over 800 are based on customers having to wait over a year for product to be received, and store refusing to give a refund. BAD BOY HAS BAD BUSINESS ETHICS and believes they can scam customers by taking their month then never delivering the product.

nothing seems to last more than 6-8 months and even if you paid for more warranty they can void it…read moreif they claim your warranty was over 14 days before you called. so they can tell that you should have told them 14 years before and it's a lot of damage even if it's barely started. worst company ever

If I could give zero stars I would!…read more Nobody likes to be taken advantage of, and I feel scammed by the Brick! Could anybody advise me who to contact regarding a refund on a insurance purchased through the Brick ? I bought a sofa bed and at the time of purchase it was clearly stated that if I did not use the insurance over the course of the three-year term, I would be refunded for $114.99. There were no other conditions explained. I returned to the Brick and now I'm told that I have to spend at least $400 in order to have that amount deducted. I spoke to Tara in the customer experience team and she just sent me back to the manager . Nobody will stand by what the other salesman had told me. Had he been upfront with me I would not have purchased that insurance. The only reason why I did so was that I knew I would be refunded after 3 years. If $114.99 affects the Brick's bottom line so much that they need to scam a senior for it...I have news for them. In today's economy,$114.99 means more to me. They have lost my business!

Absolutely the worst service I have ever experienced! Not only does our dryer still not work after…read morepaying over six hundred dollars to fix, they want to possibly charge another service fee $125.00 to look at it again (claiming it might not be the parts they replaced)- what a joke!!! Shouldn't the dryer work after it's fixed. I would also like to mention they scratched the front of the dryer and the bottom of my stairs- DO NOT call this company for any repairs. Horrible customer service, very rude to talk to as well!!!

From the owner: Experienced and certified technician local to your residence/business. Our technicians carry the…read moremost commonly used parts for convenient same-day repairs. We guarantee fast repairs, regardless of the appliance’s make, model or issue, so you can get back to your daily routine quickly. Our service area encompasses Greater Toronto Area and Simcoe County, and we take pride in serving these regions. Our goal is to offer our clients top-notch Appliance Repair and Installation services that are fairly priced without compromising quality, ensuring an exceptional customer experience. We guarantee to offer you a lower price than any written estimate you have received! Our service charge covers a thorough inspection of your appliance, identifying the problem, and giving you an estimate of the repair cost. If we perform the repair, we won’t charge you the service fee. Plus, we don’t charge for travel time.

Jay arrived at his promised time, and was extremely friendly and professional. He went thru the…read morefull diagnostics of my fridge issues, explaining everything he was doing as he did it. His diagnosis and honest opinion of my options was extremely appreciated. I would strongly recommend him to anyone that needs the service, as he provided very good value for his cost.

Jay came to fix my refrigerator. He arrived on time & quickly determined the cause of the problem…read more He showed me the problem & explained what was wrong & how he would fix it. He gave me a price & there were no "extra" charges. He is a very polite person who does his job well. I will definitely call him again if I need anything else fixed!!

Found them on first on yelp, decided to give them a call. They were very courteous and…read moreprofessional. They explained their rates and scheduled me in for an appointment same day. Tony was very punctual upon arrival. He took a look a my dryer and literally had the dryer apart in minutes. I was amazed at how quick he was taking it apart. He checked all the major components and explained to me what the problem was and how I can avoid the issue in the future. The best part about this experience is he had all the parts on his truck and had it repaired within an hour. I was really impressed with their invoicing system, it came directly to my phone, which I feel is way better than those paper invoices. I honestly had an incredible experience using Mr.Cool and had to share it with all of you!!!

From the owner: We’re proud of our team of fully trained HVAC and appliance specialists…read more Operating in GTA & the surrounding area with the benefits of over 20 years in residential heating, cooling, and appliance repair services. We repair all makes and models including fridges, stoves, washers, dryers, dishwashers and of course HVAC. we’re your trusted partner in home comfort. Give us a call today for more information and appointment schedules,

What a great knowledgeable taff. They got my part quick and was able to shoot a couple quick tips…read moreon installing it. Great customer service. And they allways seem to have what i needed when i needed it. Over the years I've used them many times!!

Horrible Customer service at Barrie location with no knowledge of their parts. Staff was rude,…read moreimpatient, abrasive, impolite, pompous and belligerent. This store is garbage and would 1000% would not recommend it. Purchase your electrical items from Amazon for cheaper with no one ridiculing you behind your back.