The sales clerk was very,very patient with me, very knowledgeable and helpful…read more He answered all my questions and helped me with selecting. He's name was Mike.

Ordered 2k worth of insulation. Waited a month for delivery. Finally got it and it was filled with…read moremaggots! The delivery came at 8pm noticed the maggots at 6am when we went to install. Had to carry the bags back up from my clean and empty basement all through my house dropping maggots everywhere to bring it to the garage. Called the store, head office and left messages - nothing. Showed up to their store and they assured me that someone was going to come next morning to pick it up- no call and no show. Now my garage is crawling with them. We're not talking about a couple. You kick the bags and they are just falling out. There was also some in the stack of drywall that was shrink wrapped and dropped in the driveway. Also was 10 sheets of drywall short.

Awesome experience…read more We needed to replace our ovens and dishwashers at the cottage. They were "vintage" and ready for retirement. The measurements on the ovens were unusual so I needed to take extra care to make sure they would fit. I shopped around with the usual suspects and Sears, Costco, and the Brick. I was really having a tough time getting someone to answer a few simple questions. I had almost forgotten about Bodley's--and they are only three miles away! I called Bodley's to ask some questions. I outlined what I needed. Cheri gave me really good guidance on the appliances and the fit. She directed me to a few different websites where I could look at the models, and then she took my questions and went to the manufacturer. She even went to the extra step to guide me on picking a different, less expensive dishwasher, that in her opinion was a better value--and a much better match on the outside. At this point I expected to pay quite a bit more than I would have paid at Sears or the Brick. What's so cool is that I didn't. The pricing that Cheri quoted was as good as I could get elsewhere. What's more, delivery to my house was free. We did the entire transaction over the phone and email. Today the delivery team showed up right on time. They shoveled the snow of the stairs so their hand truck wouldn't carry any snow into the house. The took steps to protect the floors and offered to carry everything away. What a great experience. They are a local family-owned company. They have been in business for as long as I can remember. I couldn't ask for anything more. They have earned my business and my loyalty for any future appliance or furniture purchases.

Ron has been around selling garden supplies for decades it seems. Great place to go and get sound…read moreadvice. They will have unique stones that you may be looking for. Good people to deal with.

I would like to give a shout out to one of your employees. Her name is Anne. She is one of the…read morecashiers there. She's always pleasant to deal with and very efficient. In this day and age when people can be so unfriendly it's nice to deal with a friendly cashier. Way to go Anne.

I visited Princess Auto yesterday for parts for an air compressor. Jance was a great help getting…read morethe parts I needed at the least cost. He assembled them together for me. He was pleasant and professional. I really appreciate him helping me. Thanks, Jance. Andrew Lindsay, Barrie, On.

Overall the staff are super friendly, knowledgeable, professional and helpful at both the…read moreCollingwood and Wasaga stores. One person that is EXCEPTIONAL is Meghan Wilding at the Wasaga location. She is creative, detail oriented with exceptional problem solving and interpersonal skills. We are putting together an entire bathroom renovation and the hand holding, follow up and follow through and recommendations and guidance by Meghan has been amazing. Home Hardware Wasaga Beach has THE BEST service hands down - if you are considering the "other" improvement retailer, don't do it. Go see a Meghan and be prepared for the WOW factor !

Recently retired to the Wasaga area, and renovating a whole home !!! In need of products and…read moretechnical assistance, I visited the local Home Hardware and was totally impressed with the professional AND enjoyable experience, which is rare these days in the retail environments. I find that they go above and beyond to help with whatever is needed, or will find the information for you .. even called me at home with the details as promised !!! Terrific people makes for a terrific experience ... Try Them Today !!!

I recently purchased a Pffaf Select 4.2 from this retailer. The delivery was prompt and the machine…read morewas excellent until the second time I went to sew with it. A number of issues cropped up. I drove it up to the shop (an hour drive) and Llyod (the head technician and store owner) sat with me for 2hrs, walking me through the issues and fixing them as we went. Nothing major to be fixed, just some small adjustments that made a world of difference. The level of care and service was tremendous. I would highly recommend. I just wish the shop were closer to where I live!

I took my machine into the shop in June and I still don't have it back. It's now August 30. I was…read moretold it would be awhile, but I never suspected that it would take this long. I called several times, but never got a callback despite leaving several messages. I finally got ahold of the head tech and was told how there is a shortage of techs and they are training some, but should get to it soon. I understand staff shortages, but this is a ridiculous amount of time to wait. I was finally promised it would be ready for yesterday. When they called (at least they called) I was told there's a new issue, sorry, not ready, needs an adjustment. I was promised it would be ready for today. Sorry, the tech who can fix it is not in. This is just frustrating. I really hope I get it back next week.

On Sunday we went to your Orillia Store with the hope of replacing our old Whirlpool Fridge. Upon…read morearriving we were greeted by Tim who went out of his way to help us find the correct size fridge for the built in kitchen cabinet. Turned out there was a fridge in Midland so we drove there and Tim called ahead to let them know we were coming and he also made a follow up call to us to make sure everything went well. We were both impressed with the time he spent trying to locate the right model, he is very helpful, knowledgeable and has the best interest of the customer in mind. Thanks Tim we appreciate everything you did for us. S & T

These stores are always so annoying with the staff following you and bugging you every 2 minutes…read morebut this time we were left alone, I guess the lady was able to read our body language. We found some stuff and the manager of the store was very smart and funny. The guys delivered today, Jacob and Cory, and they were very courteous. Thank you for the positive shopping experience in a world where everything is online.

Great stock usually, and mostly helpful staff, although not all are as knowledgeable as others (see…read moresummer students).

Another visit. I…read morehad an amazing time at the Christmas market at Bradford Greenhouses! Vendors were welcoming, showcasing their beautiful work. They have got a great selection of local artisans and vendors, so you are supporting the community while finding unique gifts. The market had a variety of vendors selling all sorts of goodies - bakery goods, herbal tea, homemade soap, candles... it was a treasure! You could smell the delicious treats wafting through the air and see the beautiful handmade crafts on display. On the other side of the greenhouse, they had lovely live trees on sale, perfect for picking out the perfect Christmas tree. And on another side, they had all sorts of gorgeous Christmas decorations to get you in the holiday spirit. The best part? Admission is FREE! It is an amazing activity for anyone, and you can shop 'til you drop but it is slightly pricey $$ fortunately there are some sales for Christmas decor. The greenhouse transforms into a winter wonderland, complete with cozy vibes and festive décor (check out my pics and videos). It is perfect for getting into the holiday spirit with family and friends. My parner and I went because we were looking for a fun, festive, and free holiday activity, you should totally check it out. The market runs every Saturday and Sunday until December 7, so do not miss the last weekend.