This place was very nice and simple. Very convenient that it is located right of the expressway. A…read morefew gas pumps with lots of space and parking. There is a decent sized store with all the normal items available. The cashier behind the counter was very friendly and seemed to be multitasking running things as well as making breakfast sandwiches. Seemed to be a hang out of sorts, for people playing the lotto and scratching off tickets with their coffee.

Avoid. Dirty, dirty restrooms. And the gas was sub-par. We always run premium fuel for better…read moremileage and power when towing. We did not on this particular tank so it makes me wonder..... Also, the cashier did not say a word; not even to tell me the total amount owed for my sodas. Just waited there silently. Creepy!

Came here while staying at an Airbnb while looking for a grocery store. This place is well…read more organized and clean. I'm impressed!!

Leadership should inspire and support--but under Tanya Gilbert as customer service manager, it does…read morethe opposite. She regularly talks down to employees and makes condescending remarks that erode morale. Even worse, she gossips about her own team behind their backs, often with the tone and pettiness of a high school clique leader. There's a glaring lack of compassion, especially toward employees dealing with health issues or personal struggles. Rather than showing basic human decency, she responds with cold disregard. It's alarming that someone so unprofessional and toxic is in a position of authority. This management style doesn't just reflect poorly on her--it reflects poorly on the company for allowing it to continue. It's hard to understand how someone with such unprofessional behavior remains in a leadership role. The company seriously needs to evaluate whether she is a good fit for a position that's supposed to represent guidance, respect, and accountability.

One of the last full service gas stations I've seen! Its great! Not sure if it is 24 hours though,…read morebut the arrow mart is.

I recently purchased a previously leased 2021 Jeep Grand Cherokee from them. I found Lenny to be…read morevery easy to work with. He was very knowledgeable about the car. I found the price to be fair and received an excellent value for my trade. When I picked up the Jeep, it looked brand new inside and out. I haven't had the opportunity to visit the service department yet, but hope that the quali8ty of the sales department carries over.

bought a used vehicle here thought was a good deal was told they put on new tires and brakes, 2…read moremonths in need new brakes already had to replace battery 1 week after i bought it had 2 dead cells just a small tip if you buy a used vehicle that has over 100k on it . it is not covered under lemon law dealer should tell you this before you sign papers

Very helpful with car troubles and good prices. Employees friendly and attentive. Would recommendread more

I have been taking my car to Bob and Don's for many years. I have only praise for Jim, the…read moreproprietor and the work I have had done there over many years. Honest, knowledgeable, fair and willing to go the extra miles for someone(me)who is NOT knowledgeable. Cared for my beloved Honda Fit and let me know when it was no longer safe. My new car will definitely be going there as well

New Owners! I was in a bind after my vehicle wrongly failed…read moreinspection at one of the "20-minute places". The new owners got me in right away and explained to me why my vehicle should have passed inspection. They happily assisted me right on the spot without an appointment, right before the holidays. They were both extremely kind and helpful. They will be getting my business from now on. Highly recommend!

Extremely happy with the services provided. I got a flat tire and they were quick to order me new…read moreones and get me into the shop for replacement and they were finished in less then 2 hours. I also had to call them about a issue with a noise and they got me right back in the same day and found the problem, fixed it and gave me a courtesy visit. Highly recommend this shop. I've been a customer for 30 plus years and I plan to continue to go there with the new owners for my vehicle service needs. Thank you guys.

Monday after work I stopped by Wegmans to pick up some groceries and got a flat tire. I hustled…read moreover to Hudson_Titus Service where I have bought gas for years. There was 20 minutes before closing. They got me in and fixed the tire but advised and warned me I needed a tire due to the 3_eights bolt hole in the tire.So I ordered a pair of tires, called my boss and took the day off. Next morning Tuesday I went to their shop and waited for the tire delivery,nothing. I waited all afternoon and Bob the owner got on the phone and so did Brian his mechanic. They made a few calls to their tire distributor and asked where my tires were. They were told a few stories. Bottom line, no tires. So I came home at 5 O'clock hoping that the tires would be delivered that evening and I could get them Wednesday morning. I went there there Wednesday morning after another day off,no tires. I was forced to go elsewhere for tires. My boss was getting annoyed. I was pleased with Bob and his mechanic how they stayed on the distributor, calling him, asking what the problem was with delivery. And Bob said he's had problems before. And after it happened to me he apologized and said this guy is going to get a piece of my mind. And I may add that Bob didn't charge me for repairing the flat the evening before, hey I ordered 2 new tires from him, and have bought gas there for a long time on weekends when I prepare for the week. I really respected Bob and his staff for their customer courtesy. I was impressed with how organized his store is. He has built a good business for himself. He was fair with me!

I needed my tires filled with more air, and they just did them for me when I asked. So friendly,…read morequick and knowledgeable. I am beyond grateful for this kind of service.

I look forward to getting a steaming cup of joe from this service station on my daily commute. The…read moreonly down side is that as soon as you step foot out of your car you're swarmed by vagrants. Once you threaten them with violence, they tend to disperse. Overall the staff has always been super accommodating every time I stop in and I would highly recommend.

This is a decent gas station, although it's a little bit of a drive off the expressway. It's not…read moreterrible, and a delightful surprise was that it has a perfectly clean restroom, you do need to ask the clerk for a key, though.

Tim and the rest of the Elmgrove Auto team are wonderful. They are trustworthy, reliable, and…read morefriendly. We have been satisfied with all maintenance and repairs they have done for us. We will continue to use their services for our own vehicles and recommend them to others.

The kind staff at Elm Grove Auto were such a relief to come across. My husband and I moved from out…read moreof state, didn't know a soul, and were concerned with finding a trustworthy repair shop that would truly have out best interest in mind. Elm Grove Auto was just that. I would recommend them to anyone in a heart beat. They are honest, hardworking, and always gave us full transparency. In many situations with our car they went above and beyond, and we couldn't have been more grateful as surprise car expenses can be a real financial strain at times. We got to know Lou and Bob well and they treated us how you would treat family or friends. Since we moved away from Rochester at the beginning of the year, this has been one of the businesses we miss most. So so thankful we ran across this shop and the people that work there. Thank you so much!