I have been with Tabatha Hamlin at State Farm for sometime now and never once have had an issue. Juliana, her assistant, has helped me tremendously. they both literally jump through hoops to make sure I am satisfied; from phone calls, to emails, as well as, text messages. I love having them as my insurance provider! read more

Amy is great! she explained my policy to me in detail which I appreciated. she finds you great ways to save on any of your policies. I would definitely recommend this team from State Farm read more

Amy was so helpful! A process that I thought would be long, involved, and frustrating ended up being as easy as a phone call and a couple of emails. I would recommend her to anyone for thoughtfulness and efficiency. read more

She was so helpful. Made the process of changing state car insurance and new homeowner insurance seamless. We would absolutely recommend.

I will absolutely never do business with State Farm again thanks to this branch and the way things were handled. I recently moved from Georgia where my fiancee had a policy with state farm so I decided to use them in NC. I signed up online. Filled out everything I was asked. Included a speeding ticket and an accident I had been in. I was quoted $89 a month which I decided was a competitive rate and agreed to. I signed up with my GA drivers license and was getting this insurance in order to get my NC license. Then I don't hear anything until one agent, Heather, calls to sell me life insurance.. Not to welcome me or make sure I am good to go, but to sell life insurance. When I didn't want life insurance, she proved to be no help in what I actually needed which was renters insurance and to add my fiancee to the plan. She said that I shouldn't add a fiancee to a plan because "things can happen" which was totally rude in itself (and our new agency had no problem adding her and it actually got us a discount which I assume is why she didn't want to add her or the renters). Then a little later they said they were having issues with proof of residency and asked me to send in a utility bill so I did. Then almost A MONTH into having the plan, Heather calls to inform me that 1, my policy had been canceled several days ago (which somehow she had just found out) and 2, they had JUST run the drivers license on their end and found that their online system didn't calculate the correct price. My plan was going to go up to $210 A MONTH due to the one speeding ticket I have which I included when I signed up online. So just to restate...my bill went from $89 a month to $210 a month. Obviously that was too much so I said I didn't want to agree to that price and not to reinstate the policy. So not only was I driving around uninsured for multiple days before any notification but then they were raising my rates. I wish that was where this terrible experience ended, but it was not. So I had already paid for two months (paid 1 month early even though I was only 20 days into the policy) so a total of $178. You'd think I'd be getting back a whole month plus the week left on the policy. However, it is State Farm's policy that, if they decide, whether it be 2x as much or 10x as much, that they can increase the price on your policy. Then you have to pay them that even if you only agreed to the original $89. So anyways, long story as short as it can be, that's how State Farm and their incompetent staff handles business and scammed me out of money. Thank God nothing happened while I was driving around without insurance because I'm sure they wouldn't have covered that. I tried calling the local office (talked to Heather, who said there was nothing they can do) and then corporate where I spoke to a manager there, who was super rude and not understanding at all and was like, "sorry, not sorry." I have since gotten insurance through LIBERTY MUTUAL who was able to run my driving record live on the phone with me and quoted me $110 which included my fiancee in the plan and renters insurance. That just further proves what a scam this is. TLDR: State Farm changed my rates after I had already made 2 payments and refused to refund me the 2nd month's payment. I would have NEVER signed up for your service if you had given me the quote you changed mine to. read more

Love my State Farm Agent Tabatha Hamlin!! Whenever I have a question, she is very responsive and helpful, and I NEVER feel rushed or like she is in a hurry to get off the phone. Her office staff is friendly and helpful as well!! I wouldn't hesitate to recommend Tabatha to anyone... If you're looking for a trustworthy agent who really CARES about her clients, look no further... Tabatha is the one!!! read more

Tabatha takes amazing care of us: always recommends the best products for our needs, alerts us to things we can do to protect our assets (and ourselves!) and is always "on it". We trust her and appreciate her knowledge and caring attention. read more

Rude, unorganized, and unprofessional. Almost a year after I pad my renters insurance in FULL I am contacted by a rude assistant named Heather asking for more money. I sent my receipt from Tabatha, screenshot of my bank statement showing the full payment withdrawn from my account, as well as the quote that was sent showing that the amount was correct. After a long battle of being told different things from Tabatha and Heather nothin was adding up and I could tell they were lying to cover a mistake on their end. I paid the extra charge due to the added stress and annoyance they added to my life e last few days. Even though, the information they were providing showed I overpaid and in reality I should be refunded. I would never recommend this insurance branch to anyone. As a paying client I expected professionalism, respect and honesty. I have not received it from them, stay away. read more

I would recommend this State Farm office to anyone! Tabatha and her staff are some of the most diligent and compassionate people I have met in their field. They are real experts and will make sure you get the coverage and service you deserve. read more

Expect to be treated and taken care of just like family! The best! Top notch, you can't go wrong.

TERRIBLE agency, My daughter went without collision for over 2 months due to a mistake on State Farms side, NO communication with my daughter, NO help what so ever from Tabatha, I was told it was taken care of and thank God I checked, it was NOT. Sad when you live in a different state and hope your agent will take care of your "child" (no matter what their age...) If this is how she treats FAMILY....Needless to say, Good Bye State Farm!!!! I need someone who will be there because I am not. read more