The staff at the U of A Passport Office were incredibly helpful, knowledgeable about the process…read moreand thorough. There is a lot of discussion these days about people not knowing how to make eye contact with customers, about being distracted, well that was definitely not the case here. Great customer service. Please have your paperwork in order and the process should be smooth. I regret not having my passport photo taken at the U of A Passport Office because it would have taken about an hour out of this entire process (also they may have better lighting ). I know parking may be a reason why people may choose to go to a different location to submit their passport paperwork but going here is so worth it!

I took time off work to use UA passports, only for them to be a no show for our scheduled…read moreappointment that we made in advance. We booked for 7:30am and waited for over 45 minutes. I can't speak about how good their service is, but I would recommend looking elsewhere if you value your time.

My husband and I have used Goldstar Town Car Service for our airport rides for at least 10 years…read more It is the most reliable, always on time ride/ airport service in Tucson hands down! Drivers are excellent, they are friendly, extremely knowledgeable of the area and very professional. The cars are absolutely immaculate and always in top notch form. Chris is honest, and totally reliable. We always have absolute confidence when we use this car service and we would never use any other service that is for sure!

Our group of twelve ladies used Gold Star for a wine tour this past weekend. The service was…read moreoutstanding and we could not have been happier. We were driving by the owner, Chris, himself, and he could not have been a more careful, smooth and considerate driver. No one was getting thrown around in their seats, as I have experienced with other companies. Polite, prompt and pleasant driver. Clean vehicle. Easy for our trip planner to work with. What else could you ask for?

Prompt, cool, easy going, beats other taxi cab rates, offers military and student discounts,…read moreextremely knowledgeable on Tucson history and has a friendly cool personality and stories that will make you laugh. Highly recommend for taxi and highly suggest asking about private city tours. Thanks Mike! 5 stars and more! Best regards, Chris Walling CEO, Creative Alliance for International Development

The guy is quick and easy. Good price and very friendly…read more Must call him if your in the area. Mike is cool. Highly recommended. Thank you.

We were very impressed by the service provided. The driver was on time both picking us up from home…read moreas well as the airport. The cars are very nice and comfortable. The driver was very pleasant , knowledgeable and humorous. Wonderful to know you can depend on them

I was charged after inquiring about a ride. When I was told I could not get an 8:00am pick up and…read moreafter I was quoted a price I canceled the ride. The very same minute they charged my card. When I called in to dispute the transaction. I was told that I am a liar and that they have all the documentation they need to charge my card.

My husband and I just returned from our honeymoon in Negril, Jamaica. Well, Traci was our travel…read moreagent that helped us navigate travel during this crazy pandemic. Initially, we were supposed to go to Amsterdam last April but, of course, that trip was shut down by COVID. Traci worked her butt off to get our credits from the cancelled vacation and then worked to plan an amazing experience at Couples Swept Away in Negril. Between my questions, ever-changing COVID travel requirements, COVID testing and getting travel authorization from Jamaica Traci was there every step of the way. Even when we finally arrived and ran into a couple hiccups at the resort she was working on our behalf. In the end, my husband and I had the best vacation of our lives and I know for a fact that we couldn't have done it with out Ten Palms Travel!!

I am so grateful for Traci and Lisa! They helped me plan a perfect graduation trip for me and my…read moredaughter. We traveled to Rome Italy and had a blast! We had a few hiccups while in Rome and Traci and Lisa helped us work those out. In fact, they also helped us extend the visit an extra day so we could travel to Florence. We had a blast and are so thankful for all the hard work Traci put in to make it perfect! I have been in 36 countries and 10 Palms is the first travel agency I have ever used. I will be consulting them on every future trip overseas I plan! Thank you Traci and Lisa!

Wildcarts is an awesome new way to get around the 4th Ave/Congress area and beyond. They will take…read moreyou anywhere you want to go in he downtown area and its CHEAP and fun! I have had rides with Adam, Nik, and Spencer so far and it was always a good experience. Its cheaper than any other way of getting around because they work for tips ONLY! Love it!! The carts are fun and they play music. Super comfortable and fast. Its a must for ladies in heels (ouch). Much more comfortable than the bicycle rickshaws and exponentially cheaper than Uber or a cab.

Here is my saga with this company. I called around 8:30 or so to get more information about them…read more Left a voice mail message, did not get a return call. Checked out FB page and downloaded the app on my phone. 11:30 or so - called again and left another message - no phone call. Ordered car service on my phone at around 12:05 - had to be someplace by 12:45. No response, no phone call, no confirmation other than "Your request is being processed" or some such language. I ended up walking to my appointment. Sent a text message to them at 12:45 saying I ordered a ride and they said "Sorry, your ride request never came through." I told them I would need a ride back and they said "You can use the app. Just confirm that it goes through." Ok. So at 1:50, I let them know I had just requested a ride and where I was located. I confirmed that they got the request and I waited. I finally clicked on the button "Call your driver" and it dialed him up, he answered and said he had just tried to call me a couple of minutes ago and that he was 10 minutes out but now he was 8 minutes out. I had to be back to work, and told him I could walk it in that time, so just cancel. I was NOT happy. Then I posted 2 reviews of their service on their FB page, and guess what? THEY DELETED THEM BOTH!!!!! So I texted them again (as calling does not get you anywhere), and I get a message back that they have a shortage of drivers and the guy who was coming to get me was only two minutes from me when I cancelled. That's so incredibly funny as he told me he was 8 minutes out. So then they were going to research it. 4 days later, I texted them again and they said sorry, the driver's phone was buffering, so he can't really fault or discipline his driver for that!!!!!!! I responded with the fact that there was no buffering and he responded with "Sorry wrong client, and that when he called me he was 8 minutes out but that when I called him and cancelled, he was two minutes away. NO, NO, NO he wasn't! When I called him he said he was 8 minutes away. The "texting" person did not want to call me because he didn't want to get involved in a dialogue that will result in me being unhappy anyway. SOOOOOOOOOOOOO - I am telling everyone I know (and some that I don't) not to use this service. This was the worst experience EVER!!!!! Customer service sucks out loud. If I could give it less than one star, I would!

May be out of business. Because I submitted 2 requests online for quotes, and I also called the…read moreleft a message. I was unable to get an airport transportation quote or any response at all in the last 7 days of trying, so I gave up.

Bruce was my driver from Go Green Shuttle and he was AWESOME! From my initial contact to drop off…read moreat the Tucson Airport was VIP treatment all the way. The rates are extremely competitive for a personal driver and not having to deal with the hassle of a shuttle service. I will definitely use him again and refer him to all my friends.

Hey Everyone, I used this service a couple of weeks ago and it was awesome. Will the driver was so…read moregreat and really helped me figure out how to get things done in Puerto Penasco. If anyone is interested in going down to Puerto Penasco Mexico for a vacation I truly recommend you try TucsonSonoranExpress. Thank You Will for all your help