I needed a Chinese visa and called about 5 places before deciding on using this place to help…read more Their prices seem on par, if not a little cheaper and timeline of getting the visa is faster. Faye helped me out with the application guiding me through it. And after payment she said I can come back in a week to pick it up. Other places quoted me about 2-3 weeks. Maybe they're overestimating but AA travel center told me 1 week and got it done. Total was 280 per visa needed. We got the 10 year. No issues with immigration during my trip. Had a blast. I recommend this place since they're reasonably priced, quick with the visa, and communicate well with the application and updates on the visa app.

I did get the refund for one backed-out guest after a few weeks' waiting. Overall the trip was…read moregreat that I would recommend it to everybody. If there can be improvements in communication, it would be appreciated and beneficial for all.

I was at LAX with my 3 young kids, about to start our 2 week trip to Vietnam and realized I made a…read morehuge mistake with our visa (hot tip - every person with a passport has to have their own visas, including kids). I frantically called and spoke to Ray, who was so calm and honest and helpful - he definitely went above and beyond for a stranger. Later that evening, when I was more composed from the stress of rescheduling our entire trip, he patiently walked me through his services and passed along helpful advice. Ray definitely made this otherwise worrysome experience so much less awful and his kindness gives me optimism for the world, will definitely connect when I need travel services

Called this morning to book a trip to China. I spoke with Ray and was very informative on what i…read moreneeded to travel even though i did not book something yet, he took the time to explain travel in China. It is very hard to find good travel agents, i will definitely book my next trip with his agency Elite 5

I was pulling my hair out because we are going on a family trip to Europe. My mom and I are going…read morefirst and then my husband and son are coming second and then my son will be returning with me. But the airline and online booking sites could not understand that and they wouldn't let us book a flight for my son because he looked like he was unaccompanied on his flight back to the US just because I had already booked my flight. And I was buying his ticket separately. The airlines were of no use. And then I remembered that there's travel agents. I called Dynasty. I talked to Jason. He totally got the situation quickly. I was able to explain all the nuances of the type of flight I wanted the multiple legs and different people coming and leaving and our minor situation and he got it all sorted in record time. And the price he quoted was the same as the prices that I was seeing online. It was fantastic! I just wish I thought of calling them sooner! It would've saved me a week of stress watching ticket prices go up while I kept running into dead ends.

Went here because of our friends recommendation saying that Jason Fang is very professional and…read morevery patient. So, we went here to apply for China visa. It was a very simple and smooth application process. Jason answered each of our question that we had very patient and clear. I would totally recommend to go to him if you want to apply for China visa or booking a flight etc. very satisfied indeed.

Terrible communication. My parents booked premium economy seats for a long haul flight via Horizon…read morebut when they arrived at the airport, the ticket counter person informed them that they were assigned to the back in the economy class section. When they asked why they were never notified, the counter representative told them they informed Horizon but they never called my parents to notify them of the change. My parents will never go back!

Nowadays, I book my tours here! Right over in Deerfield Plaza, corner of Atlantic and Garvey, Next…read moreto Diamond Bakery. In case, you need Visa Photos, they work with the hour photo shop, a couple of doors down! ^_^ Very buzy office, but get the job done! I know, my mom has been using them since we moved to the 91754. I have started using them for the last 7 years consistently now.

Excellent service and very friendly staffs! I had my China visa renewal and they helped me and made…read morethe experience easy!

Book 4 time to China excellent service and cheap price 1400 for 16 days airfare foods and toursread more

Henry Wu is a very accommodating travel agent. He helps me out with my mileage upgrades, and gives…read moreme sound advices as to how to plan my trip to Asia. Kudos Henry and to your team! Trust me.. You won't regret using his service.

Albert has been my go to guy for any travel booking needs…read moreHe's been very helpful, with International or domestic flights for our family. I totally appreciate his help and goes above and beyond. I highly recommend his services.

I've used Albert before on a few occasions and he was fairly responsive and helpful. BUT that was…read moreuntil recently when I referred my mom to him for some information. My mom wanted to travel through South America, down to Argentina and then hop on a cruise to Antarctica. I've always seen deals for cruises to Antarctica from Argentina. So I had her call Albert for some advice on this type of journey. To my surprise, my mom had a terrible phone conversation with Albert. Not only was Albert rude to her, he criticized her for supposedly confusing him with her questions. The most shocking part was when he questioned why she would travel to Antarctica and that it was super hot! Um, really? I have no idea why he would think Antarctica is hot. Last I checked, it's -24 degrees Fahrenheit down there! And this was just the tip of the iceberg (pun intended). He then proceeded to tell her that he was really busy and that she was wasting his time. Told her to just go to his office instead. I understand if she's not a customer and just a random caller with questions. However, she was a referral from a customer. Even if she was just a random caller, why be rude to the person? The whole "Antarctica is super hot" comment was just perplexing. A travel agent made this comment...a travel agent. And to make her feel stupid for asking about cruises to Antarctica was unnecessary considering these cruises DO exist. The poor treatment of a referral from a regular customer was very disappointing. Needless to say, I'll be searching for a new travel agency.

Bad services basically charge you everything. If you think you can save money for their cheap…read moreticket, you will regret when you try to change flight date,or cancel it for refund. 服务很烂。当你想要该日期或者退机票的时候，他们会多收你手续费，十分麻烦。还是去expedia或者航空公司买吧。

I have never experienced such great service while planning out my trip. I would have to admit that…read moreI am a bit of a pain in the ass since I am indecisive. I had to make changes to my itinerary and Ray got me through the process pretty last minute. He always picks up the phone and replies to emails promptly. Not only does he give you actual copies of the itinerary, he also emails it to you and calls to follow up. He even assists you in getting mileage so you can save on your next trip. Plus, this place gets great deals on cheap flights. I spent about 800-900 round trip to Hong Kong and Taiwan from Los Angeles.

I had the opportunity to go on an international trip with Citslinc. I was not the organizer of the…read moretrip, just a traveler, so I can't speak to the "behind the scenes" experience, but I can say that I enjoyed my trip and the people I interacted with very much. Our tour guide, Sara, was amazing and our driver, Alex was terrific as well. They were both friendly, engaging and fun. They were also flexible and allowed the group to make minor adjustments to the plans when we had something else in mind a couple of times. They kept us on track with our itinerary, but never made us feel rushed or stressed out. If I were in a position to be booking group travel, I would definitely consider using Citslinc to assist.

Just returned from a tour.... Tour guides were great but booking seats, food and airline…read moreconnections were a nightmare. I WOULD NOT recommend this tour company.... Fine if you love buffets and want to sit in the back of the plane. They said you could upgrade.. you could not! The flights were changed.... A nightmare!