Albert has been my go to guy for any travel booking needs…read moreHe's been very helpful, with International or domestic flights for our family. I totally appreciate his help and goes above and beyond. I highly recommend his services.

I've used Albert before on a few occasions and he was fairly responsive and helpful. BUT that was…read moreuntil recently when I referred my mom to him for some information. My mom wanted to travel through South America, down to Argentina and then hop on a cruise to Antarctica. I've always seen deals for cruises to Antarctica from Argentina. So I had her call Albert for some advice on this type of journey. To my surprise, my mom had a terrible phone conversation with Albert. Not only was Albert rude to her, he criticized her for supposedly confusing him with her questions. The most shocking part was when he questioned why she would travel to Antarctica and that it was super hot! Um, really? I have no idea why he would think Antarctica is hot. Last I checked, it's -24 degrees Fahrenheit down there! And this was just the tip of the iceberg (pun intended). He then proceeded to tell her that he was really busy and that she was wasting his time. Told her to just go to his office instead. I understand if she's not a customer and just a random caller with questions. However, she was a referral from a customer. Even if she was just a random caller, why be rude to the person? The whole "Antarctica is super hot" comment was just perplexing. A travel agent made this comment...a travel agent. And to make her feel stupid for asking about cruises to Antarctica was unnecessary considering these cruises DO exist. The poor treatment of a referral from a regular customer was very disappointing. Needless to say, I'll be searching for a new travel agency.

Be very careful when you deal with this mon and pop company, they are every thing is non refund…read moreable, I mean every thing every thing non refundable, they book hotel with experian.com pay for cheap non refund able room, then they wouldn't tell you!! I do have very very bad experiences with this travel agent, if I can give them a minus star I would do it, terrible company, irresponsible company, I want file a small claim against this company's but it is not worth my times and energy for few hundreds dollar!! If you give them any money think "NON REFUND ABLE", they would take advantage of senior people like me without blinking of the eyes, I am so disappointed it, when deal with this horrible company!! following picture is what travel agent call city view In Ho Chị Mình City in Việt Nam.

Cali Travel has been wonderful. They've been very helpful, concise and extremely responsive…read more Especially Han. She's been a delight to work with. I highly recommend Cali Travel for all of your travel needs!

Went to Vietnam for 9days. Excellent tour guide, 5stars…read morehotels. wonderful food. Trip arrangements were suit for the weather.

5 star service! 5 star food! 5 star sightseeing! 5 star hotels!…read more If you want to enjoy your trip without any worries, signet is your choice.

There were no accommodations for disable patrons, the tours were very rushed and exhausting for…read moremost. The food was absolutely horrible, non-edible and unidentifiable. There were NO alternative options for patrons to order what they wanted for dinner. A lazy Susan style of serving was offered while group hands touched all the dishes. Very unsanitary. There were no accommodations for special diets, such as, vegan or vegetarian, kosher or non-meat eating persons in the group. This issue was brought up to the leader, Wei Wei, who did not make any changes to the already paid for lunches & dinners! If you didn't like the food, tough luck. If lucky, I had white rice & bread for lunch & dinner. I went to bed hungry every night! A total waste of over $7000.00! I would never recommend Ritz Tours to anyone & am spreading the word!

Not very knowledgeable, misinformed us of several details about our Japan group tour and not very…read moreorganized. This agency surely have a lot of work to do! Flight was not included in the tour, we were told to secure our own flight arrangement! This is rather bizarre, people use travel agencies to make the whole process, easy and cohesive. That's just the beginning! Here's more: 1) Luggage transfer: We were told no worries, our luggage was going to be checked in through our final destination to Akita. However, the moment we checked in at LAX we were told differently. We actually had to pick them up and take it to the terminal for the connecting flight. 2) Ritz made it sound easy, told us that upon arriving in Tokyo, the gate to the connecting flight to Akita is just "a few steps away" from terminal 3 to terminal 1. Wrong again. To get from terminal 3 to 1, we had to take a shuttle bus, which was about a 5 to 10 minute ride. Keep in mind, we had our check in luggage with us, take it up to the bus and back down to the next terminal. 3) Currency: Ritz's representative told us "don't worry about it just use your credit cards". This was very misleading, because a lot of places in Japan accepted cash payment only. Needless to say, those who did not exchange currency prior to the trip had to scramble to exchange cash while in Japan. 4) The guide seemed green - can use better crowd management skills. While leading the group towards the bullet train station, she did not make sure that everybody is following and accounted for. One got separated from our group and until we told her that somebody was missing, she had no clue! We had to suggest to her to please occasionally stop and make sure everybody was still together. Navigating through a sea of people getting on the bullet train is not easy and keeping the group together should be top of a tour guide's mind. 5) the boat ride to Lake Tazawa was canceled due to inclement weather. The agency was not thoroughly prepared for a Plan B. We were brought to a samurai town to "visit" 3 Samurai houses - but as it turned out, we were only going to see the houses from the outside. Entrance fee to the houses were not included. A few of us who chose to go in paid for our own entrance fees. The rest went back to the bus to wait. As of this writing, we are waiting to hear if the group will be refunded for the cancellation of the boat trip. The group's overall sentiment is disappointment and to never use this agency going forward. If you choose to, we recommend you ask a lot of questions and doublecheck the information they give you.

Bad services basically charge you everything. If you think you can save money for their cheap…read moreticket, you will regret when you try to change flight date,or cancel it for refund. 服务很烂。当你想要该日期或者退机票的时候，他们会多收你手续费，十分麻烦。还是去expedia或者航空公司买吧。

I have never experienced such great service while planning out my trip. I would have to admit that…read moreI am a bit of a pain in the ass since I am indecisive. I had to make changes to my itinerary and Ray got me through the process pretty last minute. He always picks up the phone and replies to emails promptly. Not only does he give you actual copies of the itinerary, he also emails it to you and calls to follow up. He even assists you in getting mileage so you can save on your next trip. Plus, this place gets great deals on cheap flights. I spent about 800-900 round trip to Hong Kong and Taiwan from Los Angeles.

I was introduced to AW by a friend who had recently traveled to Japan for the first time and had an…read moreoutstanding experience. Based on their recommendation, I decided to book our trip through AW for what would be my nephew's and my first visit to Japan. Even before our journey began, I was impressed by their customer service. I contacted the team several times with different questions while planning our trip, and they were always responsive, friendly, and incredibly helpful. They provided clear information and made me feel confident that we had chosen the right agency. From the moment we arrived in Japan, everything was flawlessly organized. Ann, who greeted us at the airport, was waiting with a sign displaying our names, making us feel immediately welcomed. She then escorted us to our driver, who accompanied us throughout our itinerary. Every transfer was punctual, smooth, and stress-free. The itinerary was well planned, easy to follow, and perfectly paced. Every hotel exceeded our expectations--from the seamless check-in process, which our tour guide Lee assisted us with, to the beautiful rooms, outstanding breakfast buffets, and excellent amenities. Several hotels even offered gyms, spas, swimming pools, and traditional hot springs, which made our stay even more memorable. A special thank you goes to our tour guide, Lee. He was exceptional--attentive, professional, knowledgeable, and an excellent communicator. His passion for Japan, its history, and its culture truly enhanced our experience. Every city and attraction we visited was thoughtfully organized, allowing us to enjoy each destination without worrying about logistics. The included dinners were delicious, and we also chose to participate in several optional excursions that were not part of the original itinerary. Those experiences were absolutely worth it and became some of the highlights of our trip. Overall, our experience with AW exceeded every expectation. Their attention to detail, outstanding customer service, exceptional accommodations, and well-organized itinerary made our first trip to Japan truly unforgettable. I wholeheartedly recommend AW to anyone planning a trip to Japan or any of the other destinations they offer. We are already looking forward to booking our next adventure with them! This version is polished for a 5-star review while still sounding personal and authentic. It emphasizes the quality of the service, accommodations, and guide in a way that is likely to be helpful to future travelers.

Affordable World Travel delivered an absolutely incredible experience on our recent tour of Japan…read more From start to finish, every single detail was seamlessly organized and remarkably well planned. Our tour guide Zach was outstanding, bringing deep local insight, energy, and endless patience to every stop on our itinerary. We were able to experience iconic sights, incredible food, and rich cultural traditions without a single moment of travel stress. The balance between guided excursions and free time to explore at our own pace was ideal. I cannot recommend Affordable World Travel enough and will definitely be booking my next international trip with them!

Many things were not as described. Bus was old and crowded, it fitted 60 seats in one bus. When we…read morewere stopping by a hotel to pick up people, all the other tour group buses were nicer than ours. The bus was very uncomfortable, especially seats at the back, which are even more shallow. We had to sit in this old bus for the first and the last days. Last day was ok since seats change and moving to the front is more spacious. The tour guide was mediocre, talked way too much. Yet not really useful information, repeating things over and over again. Yet she was super unclear about were to meet up and unorganized. Also her attitude was not very friendly, rude at times. Still we have to pay the tip, she really deserved less than $8 per day. I remembered the morning of the 2nd day, we had to wake up as early as 5:10AM to go to Antelope Canyon. Which is okay, because ai understand that traveling with a group, we must head out early and work as a team. I was expecting at least a "good morning, how was your sleep" to everyone. NOO she didn't , she just asked everyone " what's your group number, it felt like counting sheeps. The agent Miss Li told me that the tip will be $8 per day per person. I have confirmed this with her. But in reality, the second day tour guide, a man this time, asked for $10. This was not what the agent told me. I don't like to be lied to. If you want to charge $10, then say so in the beginning, don't change the price from what you originally have promised me. It's not the problem of the extra $2, it's about keeping your words and being trustworthy, which they have failed to do. The guy tour on the second day was very knowledgeable about the places we were visiting. However he only used Chinese. My boyfriend do not speak Chinese, and same goes for few other people on the bus. Inconsiderate. The only good thing about the trip was the attraction places itself, the Antelope Canyon and Las Vegas. And also the cheap price of about $230 per person including tips and hotels and transportation. We got the buy two get one free option. But with no third person. If a third person comes, it would be even cheaper.

Going for trip to las vegas and grand canyon with this tour. So far so good, satisfied with the…read morepromptness, bus trip is well plan so you wont feel too bored in the bus, couple of stop in middle of journey where we stop in hover dam before going to west canyon rim, another one , we stop in speed car (my best spot where we have our toilet break and took a photoshoot with the sport cars, like it!) we were also opt for 4 hour city tour, we go and watch the show at the exact planned timing except the fountain show in belagio which is due to bad weather (strong wind), everything is wonderful though! Tour guide is chatty, she is bilingual and her english is clear, not like some chinese tour guide which i encountered before whch is hard to listen. Though she is sometimes bit harsh to passenger if they are late, but so far i like the promptness, no time waste, and she will let you know exactly what you need to do in advanced! Look forward for another trip!

We just came back from Grand China tour with Supera. It was an amazing tour. We visited Beijing,,…read moreXi'an, Chengdu and Shanghai. We were taking care like a VIP all around. 5 star hotels. Great location in city center. Visited all must see iconic great walls of China, Forbidden city, temple of heaven and all. Excellent foods at local specialty. Staff were excellent, special shut out to Clara who took care all of us. Thank you Clara! We loved it despite the very hot weather in China during June. We would like to go more English speaking tours in Supera like you offer in Signet. So please add and offer more tours in Supera!! Ben and Elaine

We just returned from the 'Golden China' tour and have to say it exceeded all our expectations…read more This was our 2nd tour with Supera having used last year in Japan and once again from the top of the line hotels( Waldorf/Ritz/Canopy/Fairmont) to the sumptuous meals, seamless transportation we were delighted. Cissy Yang, our tour guide here, is simply the best and Alexandra Sciarra the local tour agent helped prepare and excite us about what looked fantastic on paper, then delivered in real life. As I said last year, I can't wait to take another trip with Supera in the near future!

I enjoyed the experience. I thought the restaurant foods that were chosen were great.read more

My husband and I had such a great time on the Arts District tour with Six Taste Food Tours. The…read moreexperience felt thoughtfully curated and relaxed, and we loved getting to try a variety of local spots in the Arts District all in one afternoon. Our tour guide, Sally, was wonderful. She shared interesting stories about the neighborhood and the restaurants, which made it feel more like exploring the area with a knowledgeable friend rather than a typical tour. The food was delicious and plentiful, and we even met some really nice new friends along the way. Our very first Six Taste tour was actually the Arts District tour back in 2016, so it was special to return ten years later and experience it again. Over the years we've also enjoyed their tours in Downtown Los Angeles, Hollywood, Santa Monica, Thai Town, Koreatown, and Little Tokyo. Every tour has been a fun way to discover great food and learn more about the neighborhoods of Los Angeles. Highly recommend!

Happened to engage this tour agency many years ago. Looking at the current comments and bad…read moreexperiences from other users, it was almost unbelievable. Need to give a fair review based on 12 years ago, they do provide good service and very understanding tour guides( Taiwanese Bro ). They came all the way to Anaheim to pick up my family and sent us back after the completion of our tour. ( 3D2N Vegas tour ). Hope that they can improve their service after seeing those negative reviews.

Wish there was a zero star review. Cause this business does not even deserve a star period!!…read more Worse customer service ever. I wonder how a place like this stays open. I called and asked what time do they close for the day, as it was 5:45pm. The lady who picked up said we are almost closing. So I asked, does that mean you close at 6. She said we are almost closing and what do I want. I asked again, do you close at 6 or 6:30pm as I'm not sure what almost means. Again she said we are almost closing. Frustrating... Save your time and patient from this location. I found a better travel agency. Elite 5 Star Travel. Much friendly and they actually have customer service which is less than 10 mins away.