I took my truck to Bowmans as recommended by some close colleagues. It's a newer Denali and I was…read moretold it was done. It wasn't. I brought up some issues with that trim and it was raised from being pried up. They took it back and threw a quick fix on it using panel bond to glue it down. Now what about the next guy who needs to remove that? Panel bond is like concrete. So I look at it quick and it's starting to rain. Terrible for looking over a black paint job. Get it home and noticed they chipped the paint prying with a screwdriver or something and did a very poor touch up on it. Also the blind zone system wasn't working, insurance was charged for that. I took it back after getting it in my shop under LEDs and noticing how bad the orange peel was and yes OEM has a little. Also the chip and the alerts not working. I also mentioned many times about a rattle up front in the suspension that came up when the truck went off the road. It's still there. We had to ride to Florida listening to that. I talked to the owner, never once apologized or anything. Just stood there and said they'll fix it. Almost like I was a nuisance. I'm sure I'm that guy. I get it back again and noticed it has close to 60 more miles on it than when I took it in. Weird? Maybe resetting the bcm they already charged for? 60 miles is a good trip especially since yesterday they charged the insurance $400 for a tow bill. This isn't owned by Mark Bowman anymore. I'm either going to trade the truck in, because it's still not right, or just pay out of pocket when we get back in town and get someone to fix it all right and repaint that bedside or just reshoot it myself and put it on the lift and find the rattlling. Let's pray they didn't panel bond the flare and steps on.

Just got my car back and it looks great. They do amazing work and go above and beyond what they…read morehave to do. They didn't just fix the damage on the car they also detailed the outside of the car before I got it back. Very friendly to deal with also. Everyone I talked to there was smiling and willing to help. I highly recommend.

Do not bring your vehicle for repairs to Dunn-Rite Automotive. I am currently obtaining a lawyer…read moredue to the shoddy repair work done to my vehicle, which ultimately led to catastrophic engine failure one day after the repairs were "complete". I brought the vehicle to Dunn-Rite in late November of 2023, again on 12/7/23, and again on or about 1/5/24, and again on 1/26/24. I should also note that I provided the mechanic a Haynes manual which is based upon a complete teardown and rebuild of this vehicle. Their mechanic didn't even look at it as there were no signs of grease on the pages that would be present had a mechanic actually opened the book. The reason for each time the vehicle was brought to Dunn-Rite was to correct the poor workmanship they performed on my vehicle. That's four times I had them correct their faulty workmanship. After I inspected the car when I picked it up the first time, I found several damages and unauthorized work. The owner, Donnie Slone admitted to me that he had hired a mechanic whose qualifications they didn't verify upon his employment. This repair occurred on Thursday 12/7/23 and the mechanic who did the work was fired the following Monday, 12/11/23. The repairs to this vehicle were to install a used, but functional oil filter housing, install a brand new timing belt replacement kit, and install a brand new water pump, which includes all tensioners and gaskets. Coincidentally, the store Dunn-Rite routinely uses to order auto parts for their business is the same company that I am employed. The damages to my vehicle are as follows: 1. My valve cover was cracked. 2.My vacuum lines were installed incorrectly. 3. There was a broken fuel injector connector. 4. My spark plug wires weren't installed on the Ignition coil packs in the correct order. 5. The vehicle's brand new alternator wasn't even installed completely. 6. The vehicle was leaking engine coolant. 7. The vehicle had multiple engine misfires and ran poorly. 8. The vehicle's engine temperature was running close to the point of overheating after driving it 3-4 miles on the highway. The total bill for that visit was $500.00 dollars. At no point did Donnie Slone offer to pay for the damaged valve cover, but apologized for the shoddy work. I brought the vehicle back on approximately 12/5/23 have them fix what I already paid for and I was told by Zane Slone, the owner's son, that the brand new water pump was faulty. No proof of this was provided however, I purchased another brand new water pump. I also had to buy a new valve cover and gasket set to replace the one their mechanic cracked. When I picked up my vehicle the second time after being told the repairs were complete, the problem with the leaking coolant and loose alternator belt was still an issue. This time they also didn't install the alternator ground wiring harness, and the alternator mounting bolt wasn't even tightened to the appropriate ft/lbs of torque. They did however, install the valve cover I paid for since they didn't offer to buy a new one. The cost for this visit was $450 dollars. The last time I brought the vehicle to Dunn-Rite Automotive was on or about 1/26/24. The car had just been picked up the day prior, 1/25/24 and it was repeatedly stalling at every stoplight and I was on the way to take it back so they could fix it again when the engine completely failed. The vehicle sat at Dunn-Rite for a complete work week plus the weekend from 1/26/24-2/5/24. No one at Dunn-Rite even called me during the 5 day period my vehicle was at their location. I drove to the business on 2/5/24 and asked about the status of my car. Zane Slone, the owner's son, told me the engine was "completely locked up". I obviously knew this on 1/26/24 when the vehicle's engine failed while driving to their location so they would fix their shoddy work. I asked Zane Slone who was going to pay for fixing that and he replied "That would be you Sir". He also said "We can find you a new engine." I informed him that wasn't going to work and that I knew they would try to get out of paying for the terrible repair work they are responsible for fixing properly. I told him that I would see them in court. At which point he got an attitude and said "We'll be there." I replied " This isn't your business, it's your father's business and have him call me." As of this review, I haven't received a phone call from the owner, and I don't expect to. The Owner has a group of unqualified mechanics working there, minus one or two. His son is rude, arrogant, smug, and completely disrespectful. In closing, I will not be taking my business to this shop ever again. I am also employed in the automotive repair industry and I will not refer any of our customers to Dunn-Rite. Also, I feel I should include the fact that I am a retired Soldier, with over 20 years of service in the United States Army. If this business is willing to do this to a former Soldier, they'll do it to anyone. Be warned.

Why they are my mechanic and why they should be yours: Honesty. They have only been straight…read moreforward with me. Not part swappers, not people who inflate the bill. There have been times I've ASKED them to charge for things that they wrote off. Quality. These guys know what they're doing. They should have given up on my car several times, but kept with an especially difficult electrical problem with our car. Respect. They treat you like family and explain everything fully. Integrity. These guys back up the jobs that they do. Other mechanics might abandon a project once it's paid. Not these guys. I can't recommend them highly enough.

They will work on transmissions but they located in KY and I live in WV,so, I can't do business…read morewith them. I sure that they are excellent garage, give them a call!

At first I thought they were great. I had an oil change. Then I opened my hood after getting home…read more I noticed that they didn't put the cap back on the oil. I called to tell them. They seem like they were friendly and professional. And said they would give me a free tuneup. So I returned. Because I needed struts and shocks all around then I had them install new high Performance Monroe struts and shocks.again very nice and friendly. Now I know why. They did halfway. The rear springs both sides were cut with a torch! And the struts were not new. No wonder they were so nice. But I was going to call them to schedule another oil change. They never called me back or responded to my messages. Because I without realizing what they did. Found out 1 1/2 later. So just case any mechanic is extra nice and friendly. Be very cautious and alert. Check out their work before driving away.

I called to get a quote on an alignment and was asked the make and model of my car. After giving…read morethe information I was quoted a price of $69.99. This was about $20 cheaper than the price at the dealership so I went ahead and made an appointment. At no time was I told of any additional charges. I show up for my appointment and waited for over an hour for the work to be done. No big deal. At no point did I ever leave the waiting room. Again, I was still not told of any additional charges until the work was done and then I was told there was an additional $35 charge for a "code link reset". I argued that I should have been told of any possibility of additional charges at the time of scheduling or before the work was done as I could have had all this done at the dealership for a much cheaper price and without hidden costs. The guy gave me a whopping $5 off. Just another garage taking advantage of their female customers by adding costs and services without consulting them so they have no choice but to pay. I will NOT be going back.

I will not take my cars anywhere else…read more You might find a cheaper shop in town, but you won't find a more honest shop. Really, the honesty is what keeps me coming back. I also love this shop because, even though I'm a woman, they don't treat me like a complete idiot about cars (I'm a car nut and engineer). And when they tell me there's a problem, before they do any work they'll show me the problem, we can talk through what it is, we can discuss different options, and it's completely no pressure. Oddly enough, it makes me so much more willing to let them take good care of the cars. They're also one of few shops that doesn't refuse to use parts purchased by the customer. I'm a real hater about repair shops and dealerships, but these guys have won me over.

One Star Because Zero Isn't an Option…read more I've been a loyal customer at Tireland for decades--my entire family has. But after my recent experience, I wouldn't trust them to rotate a tire, let alone touch my car again. I brought my spotless, well-maintained 10-year-old vehicle in for an alignment. They told me the lower control arm was bad--fine, I asked for a quote and agreed to bring it back the next day. But then they lowered my car, parked it just outside the bay, and the mechanic immediately started blowing out the shop with an air hose. He coated my car in brake dust and filth--right after the front desk woman had just complimented how clean it was. I calmly expressed concern and asked if they planned to clean it before I left. The mechanic lazily wiped a window and ran the wipers. That was the extent of the cleanup. Then, without warning, the woman comes outside, tells me I have an attitude, hands me a $20 bill to go wash my car, and tells me to leave the lot and never come back. I was stunned. I did nothing but respectfully speak up about damage they caused. This wasn't just unprofessional--it was insulting and absurd. After a lifetime of loyalty and countless referrals, I'm done. Whatever Tireland used to be, it's not that anymore. Their customer service is non-existent, their respect for people's property is worse, and if this is how they treat long-term customers, I can't imagine how they treat new ones. Avoid at all costs. Edit, The owners response is a complete and total lie. There was nothing aggressive in my mannerisms or conduct. Any arm waving was me pointing at the dirt and holding my hands out as in, wtf! States she has video, I urge her to post it so you can be the judge. Nasty and unprofessional person. Update! Here is a voicemail transcript from the lady at tireland. The post stays up, she shouldn't be a jerk to her customers. This will teach her. Screenshot of my voicemail page for proof. Steve everyone has told me not to contact you but I want to contact you to tell you just in case I perceived a good person as a bad person. I wanted to tell you why several years ago when I worked at the hospital I was confronted by a patient in a parking lot. He had been upset inside and I got scared today, and I'm sorry if I overreacted. I don't care if you keep your social media post up, but I just wanted to tell you that because it was on my heart. And that's all I have to say. Bye.

Love these people!! They are fair, honest, and did great work. Mellisa was sweet and courteous. If…read moreI had to leave a message, she was quick to call me back. Jason is a great mechanic, he was very knowledgeable and explained everything in a thorough and comprehensive manner. I highly recommend them!!!

If I could give a zero I would. Do not I repeat do not take your vehicle to this shop. At one time…read moreit was a good place, And if you do I would suggest taking anything out that you don't want stolen. Too many excuses and lies. Workers come and go here not qualified for automotive repair, Rick you need to get your garage lined out or shut it down. If I would recommend anyone closer then this one it would be dunnrites

The business has changed its name. It is now Rick's Garage. Same great service, same folks. I am…read moremost happy with them and chose them to be my "go to" repair shop.

I love this auto repair shop. They've helped me many times and have always been fast, honest and…read moreaccommodating. The staff is friendly and extremely helpful, always going the extra mile to get the best price on replacement parts. As a retired widow on social security, this means the world to me. I would not take my care anywhere else.

I had a great experience here and highly recommend them. They were extremely friendly,…read moreprofessional, and took the time to actually show me what was going on with my vehicle and explain everything clearly. Their pricing was more than reasonable, and I never felt taken advantage of. It's hard to find honest, trustworthy service like this--definitely coming back for any future exhaust work!

They open at 8, nobody showed up until 10 after 8. I went inside where the waiting area is an…read moreabsolute disaster. I seen someone was inside the garage so I knocked 3 times and was ignored. I guess they were still in neutral for the morning.