As much as I hate to be one of those people who complains about places where employees probably make minimum wage, this place is pretty bad. It's clean for the most part but they take only online or kiosk orders and typically when I walk in it's just filled with DoorDash drivers who are just standing around. Like one time I walked in and there was nearly 10 people just standing around on their phones. Probably a mixture of DoorDash and people who just ordered and waiting for their food. Seems like the employees don't ever put any of the orders on the actual mobile order counter. So it's like you never know if your order is ready because they just keep everything behind but don't ever announce it. It's super frustrating. I'm sure it's because people are grabbing the wrong bags but there's got to be a better system. One time my husband and I went there and ordered through the kiosk and it took us nearly a half an hour to get our food. Just to sit down and eat at the restaurant! They must have been short staffed which I don't want to fault them for that but some sort of warning or something to let everyone know that we would be waiting for half an hour for a couple of burritos would have been very helpful. Many of these employees are just some of the least helpful people unfortunately. I think they also stopped even answering drive-thru calls cuz I saw a lot of people whip around angrily or whip around from the drive-thru and come inside. Maybe they were short-staffed and I'm sorry about that. But they did literally nothing to communicate this to anybody. Everyone's just standing around and all the employees just eventually come out every 5 minutes and maybe ask the one person they make eye contact with what their order name is. It's just super frustrating and the system has pretty much collapsed at this store as far as I'm concerned. Needs better management! read more

My Mr. and I hardly get fast food. We were out late. On our way home, we got hungry and didn't want to dine in. We wanted something quick and I mentioned Taco Bell. It sounded good at the time. The drive thru was super long so my Mr went in thinking it would be faster but it wasn't. There are no cashiers to take your order. Just kiosk. I got 2 hard shell beef tacos and a chalupa. My Mr ordered 2 soft shell beef tacos and a burrito supreme. He waited for awhile. After 15 minutes, we got our order. He ask for some sauce and didn't get it. I was a bit disappointed because I felt like our food was just thrown together. Pretty sloppy. That was $20 went down the drain. I remember Taco Bell being really good back in the day. Now, not so much. Maybe I'll give it one more try next time if I'm craving it but not anytime soon. read more

Ordered one item, was broken when I opened it. Also paid with a gift card and wasn't even sure it it went through or not bc he just handed it back to me-it did . read more

Taco Bell - Fast Food Near Me - Cincinnati, Ohio

We placed an online order for inside before we even got to h restaurant. We sat there for 40 minutes while we watched cars fly through the drive through read more

Waited for a hour inside and did not say anything because it was busy, then after waiting I asked about my food to which the manager said I would not get unless I waited another 30 minutes because he claimed he did not know I was waiting. However, when I first arrived he told me to come inside to wait. As a result, I never received my food and lost 30 dollars. read more

this is how much meat they gave me. I am very disappointed. The food was just not even that good the service one of the at me and my I don't know why she yelled at us. She was like just very upset and I understand she been having a bad day, but that doesn't mean she should take it out on us. The lady didn't believe us when we told her that she gave us one taco that don't have anything on it and then we had to like show her and then she said that we were lying feelings are very hurt and you know I just cannot believe that Taco Bell would a person like disrespectful but I just don't recommend going not my type of thing to like not recommend people places but I feel like as long as it's helping people out I think that's amazing so yeah I just you know I would like to have better service the ambience there I'm be honest it was a little bit dirty so it wasn't like oh like cute or anything like the ambience was just horrible read more

Quality at this location is extremely unpredictable. Very disappointed in the crunch wrap supreme. It was basically a hard dry burnt tortilla with a literal sprinkling of filling. Less beef than a taco...barely any lettuce... and $6.69!!!! We wont be back. 3 strikes you're out. read more

very fast service and nice employees but my crunchwrap was sloppy and icee was very liquidy

This Taco Bell never fails to disappoint save your money, I should've gone to sleep hungry versus getting overcharged on half portions of food :/ read more

Taco Bell - "Cheesy Roll up" looks like someone smashed this tortilla together barely anything in it :/ - Fast Food Near Me - Cincinnati, Ohio

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This is, unfortunately, the worst Taco Bell I have encountered, from the sum of the experiences I have had here. I have been a total of 3 times and only received food once. 1st) Arrive at ~7:30 PM. I'm informed via drive thru that they are closed to all but door dash due to 3 no call no shows. 2nd) arrive ~10:00 pm. I am asked at drive thru to "hold on a minute". 5 minutes later "hold on another minute" etc. Total waiting time at order speaker: over 15 minutes "for shift change." Chemical plants can do shift change faster than this. 3rd) diner is locked at 8:00 PM "drive thru only". There are no customer's inside, ~4-5 employees, and 1 car ahead of me in line. The first car sits at the speaker for ~15 minutes without being asked to order. I leave. I'm not sure what's going on here, but this is an extremely poorly run restaurant. Corporate needs to do some serious coaching here. read more

Not great food. Rude staff. Long waits. No sauce. Waited in line forever. The man taking orders was rude and annoyed with me, despite me ordering two simple items off of the menu. Upon pulling up, the lady in the window was rude the whole time. She eventually told me "pull up and we'll bring your order out." I pulled up. She comes out 10-15 minutes later and is mad at me for not driving around the building, saying "you gotta pull to the front or I can't.. I can't.. [indistinct mumbling]" In the bag, no fire sauce at all (only thing requested). The chicken taco thing is weird, but the flavors are good. My other item was a 5 layer burrito. Not bad, but barely any meat and very small. Will not go to this location again. read more

Taco Bell - Chicken sandwich taco - Fast Food Near Me - Cincinnati, Ohio

Wish I could give zero stars. I have never had a good experience with this location. Missing items, cancelled UberEats orders and the list could go on and on. Corporate really needs to close this location. read more

The automated drive through attendant is annoying AF. I ended up just driving off because the AI was such a pest and wouldn't listen. As much as they charge for mediocre (but fast) food, they should be able to afford to have a well paid human taking orders. read more

I seriously don't think I could come up with a single good thing to say about this location. Service is always slow. They often close their drive-through to non-DoorDash and online orders. Food is always half as good as it should be, remotely cooked is how i would describe it. After ordering online, you will frequently find out they are out of things. Every time I attempt to give them my business, they give me another reason not to come back. I hope they shutter this location and put something else in its place. read more

Didn't catch his name, but the guy at the drive through was so so polite! I made the mistake of ordering the wrong drink and I was about to pull my card out and pay for the right one, he gave me the drink I wanted I offered to pay multiple times and he just gave it to me. He was bringing out orders for everyone, there was at least one person in the store that definitely could be helping him. But giving this a 5 star cause it was very busy, he was taking drive through orders and bringing other orders out to peoples cars. So whoever was working the window tonight, keep doing what you're doing! read more

Stopped here on a Sunday afternoon, expecting the worst due to labor shortages etc. We were so pleasantly surprised! We were in the drive thru behind someone with a large order, just assumed we'd be there forever. We were so wrong, the line moved quickly, we got our food. The food order was accurate, the worker was so friendly, we were so shocked. I love Taco Bell and am so happy that my "local" Bell is so amazing, not sure why I was avoiding it lately and assuming the worst. Do it, make a run for the border! read more

This is the 2nd time that this location has gotten my order completely wrong. Asked for crunchy tacos with just meat and cheese. Got no cheese, minimal meat, and a ton of lettuce. read more

The dining room is closed at 8 pm Meanwhile next door Freddy's dining room is open and inviting ... The manager came to the door -instead of explain why the dining room was closed - she just walked away.. I found that to be rude! But the Drive thru went kinda fast read more

extremely rude drive through order taker, as well as a comment made on our music selection.

2 rates ago this tacobell got 5 stars from me The last year they have sucked. This is the worst tacobell in the tristate. Every visit I am either missing items or its wrong or both. Tonight they overcharged me left out a item and only the item they overcharged me for was correct..... if cheese is in the name of the burritos you would think it would have cheese...WRONG. If they were out of something you think they would say so;OR MAYBE they just way under portioned. I mean seriously dont go there... there's laminated pictures of what to put on the items above the cook line....and they still make stuff completely wrong. Oh also they are insanely slow....cause the drivethru girl cant get off here phone. read more

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I would post a picture of my meal, but I didn't get it. It's 9:45 and we pull in just for the employee to tell us they're only accepting door dash orders. What does that even mean? For a company that actively promotes fourth meal, the fact they're essentially closed before 10 is ridiculous. read more

I've been getting drive-thru at this Taco Bell on a regular basis since it opened. I've had good and bad experiences..nothing out of this world but also nothing that comes even close to some of the horror stories that some of the other reviews imply. This location is newer..it's been open a little over a year. I was really excited when it opened because it's less than five minutes from my house..and I love me some Taco Bell at times. I have to say my latest experience with this Taco Bell's drive-thru was about as good as it gets. I pulled up on a late Thursday afternoon..there was only one car in front of me. My order was taken immediately..I had my food less than three minutes later..everything was made exactly as I had ordered it..and the employee running the drive-thru was extremely friendly..just about all you can ask for in a drive-thru experience. The food was made perfectly too. I was hungry that day so I ordered a decent amount of stuff: two Frito Burritos, two Cool Ranch Dorito Tacos (with no lettuce), and two orders of nachos. The Frito Burritos were made just right..the perfect amount of rice, nacho cheese, beef, & Frito's. Every bite had the perfect mixture of ingredients as well. The Cool Ranch Dorito Tacos were stuffed to the brim with beef and cheese, and the Cool Ranch Dorito shells were fresh and crisp. The nachos were fresh..and they actually filled the cheese cups to the brim! This is sooo rare at a Taco Bell..I was so pleasantly surprised. I've been having good luck lately with Taco Bell's..well with their service at least. Seems like a lot of their stores are stepping up their game..which is awesome. It make me really happy that I have such a competent location so close to me whenever I need my Taco Bell fix. read more

Taco Bell - Fast Food Near Me - Cincinnati, Ohio

Joke of a store. They lie about their hours online and are disrespectful to patrons. Food is the same as every other Taco Bell, but the service sucks. I understand that all fast food service is generally not a feature of your experience, but please avoid going here. Dollar votes matter and the franchise owner doesn't deserve your money until he teacher his staff to treat customers better and abide by the hours posted online. read more

Ok yes I know the quesarito is technically only on the app but it's funny that every other Taco Bell in the area will allow you to order it in the drive thru. Have I had ok experiences at this Taco Bell? Yes. Is it now getting one star because they wouldn't serve a quesarito that I know they can? YEP. I'll take my $12 order right to the Norwood Taco Bell where I have to wait two hours but they'll ring up my quesarito. read more

this Taco Bell is so much better than every other Taco Bell. i got a crunchwrap supreme and it had something on the supreme so we went in and complained about it and they got us a whole new Crunchwrap and some coupons and a ton of sauces with napkins and the whole staff saying the are so sorry. read more

If I could give 0 stars I would. I went through the drive thru and dude goes "only doing DoorDash" and I ask so if I put in a door dash right now, you'll take that order but you won't take this drive thru order? And all he says is "take it up with my boss". Make it make sense. Meanwhile as I pass by I see there's at least 4 workers just chilling in the drive thru window. Pathetic. Lazy. All I wanted was a chalupa after a long day. Don't waste your time. read more

Craving Taco Bell right and drive to this location, pull up in the drive thru, no cars, hell yes. Ole boy comes over the speaker "DoorDash only". I couldn't even understand what he said, but there was no explanation. Why in the world would a restaurant be open with no customers inside and nobody in the drive thru but only taking DoorDash orders? read more

The service is awful. The people here have no hospitality whatsoever. I understand you might not like your job but putting in effort goes a long way. You can tell these employees think the world should hand everything to them. The food is awful. Dont even go inside there's no environment. One of the worst Taco Bells I've been to. These Cincinnati franchises all are terrible. Move out of Ohio while you have the chance this is a hopeless wasteland. read more

The employees do not give a shit about how this place is represented. Come here once a week and every single order is screwed up. Always making a second trip around the slow line because I can't even come inside after 8pm most times, and the employees are so righteous that they get pissy when something is wrong. I'm seeing nasty reviews of stuff in the food as well, I'd think being in Fairfax it would at least have decency but absolutely does not. read more

I moved to this area about 2 years ago, and I enjoy Taco Bell. This is the closest location to me and I go here quite frequently. However, literally every time I go here (whether it be going through the drive thru or using the app for mobile orders) EVERY single time they always forget something on my order. It's not hard to check to make sure all items are in the bag before handing it off to the customer. I'm sick of getting screwed by this Taco Bell. read more

I have tried to get food from this location 3-4 times in the last month and not once have I actually been successful. Every time I go through the drive thru I'm told they are not taking orders and are Doordash only. This location is staffed by lazy and disrespectful employees. Don't waste your time. read more

Service is very questionable I feel they don't care. Literally for the past few months every time I go through the drive thru and pick up an order with DoorDash they say they're out and can't make it. I also try to get food for myself there and they are out and couldn't give me a good explanation as to why they are out. I don't know if they can see my face or what but I find this to be pretty shady. read more

I just went through the drive through. I ordered two combos with a drink. Only received one of the combos. Did not receive the cinnamon twists or the cheese sauce for the fry's and only received one of two beefy burrito's I ordered so basically paid 25$ for 12.50$ worth of stuff. I didn't bother going back had a very long day and do not want to deal with it. By the looks of these reviews, seems to be a reoccurring thing. Will never be back, writing this place off (I've had this happen once before) it was really great until the past 6 months did not previously have any problems. read more

As far as Taco Bells go, this is one of the nicer ones. This location just opened up across from the Walmart on Red Bank Rd, which is super convenient for folks living in Oakley or Hyde Park. The drive-thru is open late, and the people working here were friendlier than most other drive-thru's on a Saturday night. The wait for the drive-thru was 10-15 minutes, which is slow but a heck of a lot faster than the one in Norwood. My order was correct, and all of the food was pretty good (for Taco Bell). haha 7am-2am most days, but open until 3am on Fridays and Saturdays. read more

Taco Bell - Fast Food Near Me - Cincinnati, Ohio

Nice if you want to wait 30 minutes for fast food. Currently sitting in a line of 7 cars. read more

Idk how this place is even open. Terrible food quality, it's rarely right. They probably should just close this establishment.

I've had good experiences here. The biggest factor seems to be whether you order through the app. I have had large orders with modifications on the submitted through the app and they have been perfectly prepared each time. Plus you get rewards! Would recommend! read more

Do not go here if you want fast food. Never have enough people working, so you will literally wait in the drive thru for a half an hour. Hire more people, your efficiency is trash. read more

Fourth meal?? Apparently this location has never heard of it. Put in a meal on the app, drove all the way there just to pull in at 10:30 on a Friday night and the workers are inside closing up... At least 8 cars have came through the parking lot while I've been writing this.. such awful business read more

If I could rate this Taco Bell infinite stars I would. EVERY SINGLE PERSON affiliated with this Taco Bell needs a raise. THEY NEED A RAISE. Not only is the food ALWAYS hot, it's fresh. Got a bih sitting in her car eating straight LETTUCE out of the tacos!!! WTF!!!??? My ONLY complaint is that sometimes the food is so f-ing HOTTTTT that it BURNS THE ROOF OF MY MOUTH!!!! please. PLEASE. Never stop. If ONE PERSON gets fired I will PERSONALLY hire them. read more