As soon as I got there , they had a ordering kiosk which I used which was very easy to use. I ordered my food and waited about 5 to 7 mins and got my food it was hot and fresh and very filling. I feel their meals are priced perfectly and it's great for families and friends. I also do recommend to go inside and order it's so much easier that way you can explore the menu instead of the drive thru but that's just my preference. I will absolutely be going back they have a great store fast and friendly staff. read more

order took forever, when I received it the order was incorrect. I didn't want to wait again so I ate it, it was awful will not be back

Not customer friendly! I was waiting on my mobile order to load in drive thru, and without even a minute passing by they were rushing me to hurry giving me anxiety with placing my order,because of my audhd, and then told me to get out of line and go back around... there was no one behind me! They said its because of their timer, that im ruining their times so i need to move! Thats not a good reason for that kind of rudenes, im the customer not them, they could have the patience to wait a second and then when i went to complain about it i was dismissed and the window shut on me without even listening to my issue and seeing from my point! Go somewhere if you cant deal with this rudeness because this taco bell doesnt give a $#it about you! Or you opinions about their service! read more

The food at this location in Lebanon is notoriously so skimpy with ingredients and for not making the food as was ordered. I ordered 2 bean burritos tonight no onions and light sauce and got extra onions and a teaspoon, if that much, of refried beans. Last time it was 12 shreds of cheese per taco. I feel like I need to hold a telethon for them to be able to add cheese to my tacos. Waited in line 15 minutes for some crap I didn't eat and that I spent $5 on cuz I donated a dollar for kids to go to college. read more

Good for fast food. Didn't make us sick and seemed very clean. Would go back. Everyone was very friendly.

Worker was smoking by door and smoke was getting in my car. Food was also terrible, looked nothing like the board and not worth the $20. As i was leaving worker came BACK out to smoke ANOTHER cigarett. read more

I love the tacos but I spent 5 hours on toilet. But besides that it was good. The place is clean though

So, if I order online the family pack is 23.35 with tax and in store 28.61..... I asked and was told only this store raised prices because it's not part of the franchise.... WHAT??? That's not a thing. Also I asked for each sauce and only got hot and mild.... Good job read more

Taco Bell - Fast Food Near Me - Lebanon, Pennsylvania

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I'd give zero stars if possible. Worst fast food restaurant I've ever been too. Staff is extremely rude and slow. I am a dasher and I will legit wait 10-15 mins sometimes at the counter before they even acknowledge my existence. I ordered food from here off the Uber eats app for pickup I went inside and waited 15 mins at the counter all while waiting I seen a guy throw his headset on the ground out of anger and then 10 minutes later he asks who I'm here for from the back and I said my name for an online order and he says you you can have a seat in the rudest tone possible. read more

Update: I don't know why I keep trusting this Taco Bell to make my food. I am on a strict diet and can't have meat or cheese and the employees can't respect that. I said NO MEAT, NO CHEESE! They got meat on the side of the wrap and cheese where it's totally noticeable. I waited like 35 minutes for my food and everything sucked. Very sloppy! Update: Seems like things are way better here. The people working seem to get the orders right and the restaurant seems a lot cleaner. The only thing that could improve is consistency with the way the food is. Something the burritos are small and some are nice and big. The people here are also I believe friendlier. Thank you for improving. read more

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I absolutely love taco bell, I'd say my fav place to go..but this one is def not it, I got a crunch wrap supreme and got this frisbee, barely any meat. Was actually disappointed in this. Never again read more

Taco Bell - Crunch wrap supreme - Fast Food Near Me - Lebanon, Pennsylvania

We have ordered from this Taco Bell maybe 50 times in the last 10 years we have lived here. Those orders have been in restaurant, drive through or door dash. There has been maybe 10 of those 50+ times that our order was actually correct. There is always something missing or wildly incorrect. We've gotten in the habit of not pulling away from the drive through window until we check our bags. We love Taco Bell, and this is the only one near us, so despite the repeated frustration of incorrect orders, we continue to stay loyal. The food we do receive is your standard fast food quality. I would love to see this Taco Bell have a higher focus on order accuracy. read more

The food might be good but it feels like I'll never know. Went to this Taco Bell to grab food for the family while on vacation. We went to the drive thru and had an admittedly large order. When we were given our order, more than half was missing. No problem, it happens. I went inside and they had the rest of the order, I guess they just forgot to hand it to us. After going inside, I needed to add something to the order. 2 burritos. Less than 4 dollars of food, and I've been waiting in here for like 25 minutes watching them serve every car in the drive thru and nobody from the increasingly long line inside. read more

The food was disgusting and looked so disappointing how dare they serve such disgusting food too much sauce and lettuce and barely saw and beef in all of my items that I had bought I hope they go out of business seriously disappointed and disgusted read more

Disgusting! Workers seem to have no customer service skill, work ethic or respect for customers. They clearly don't pay attention to what is going on, serving soda water for sprite and skimping on everything. Terrible Experience! read more

Pleasantly surprised this evening, friendly staff! Also gave us 27 packets of sauce for 5 food items. A+ read more

Taco Bell - Fast Food Near Me - Lebanon, Pennsylvania

Worst Taco Bell ever. Their food is cold. Their tacos, burritos, quesadillas all under filled. If they're trying to save money by not filling there tacos maybe they shouldn't give me 100 sauce packets for my 3 tacos unless they are giving me that many so I can fill the rest of my taco with sauce to make up for the lack of meat, lettuce etc... corporate should step in cause this location is putting taco bell to shame. read more

This is only my second time eating taco bell in my life (I'm 28) after hearing over and over how great taco bell is I am so disappointed in my food order. I ordered myself 3 Doritos locos tacos from this location. There was barely any meat if even that in all 3 tacos! It was almost pathetic! Like a tablespoon of meat! I had to get to get my money back. Just so disappointed with my meal. I don't think I'll order again from this experience! read more

Every time I come here there's a ridiculously long wait time both in lobby and drive thru. However my most recent visit, and my last visit was Friday November 18, 2016. Visited this establishment and waited 17 minutes for 4 burritos. A customer who walked in after me and ordered 4 boxed combo meals received her order before me. While waiting what seemed like a ridiculous amount of time, I show the manager my receipt with the timestamp of 6:52pm and the time was then 7:15pm and pointed out that his employees weren't focusing on making food but instead joking around and taking their time. He didn't apologize but instead tells me they've been busy and they are getting to my order. Again I pointed out that one particular employee wasn't doing anything when he should have been working on my order. Manager offered me a free combo coupon in which I put back onto his counter before leaving. My business with this establishment has been lost due to the lack of urgency to get orders out, improper training of staff making food, lack of proper management, and the unprofessional attitudes of staff including management. The food isn't worth the hassle of long wait times due to the hooligans staffed here. Good luck! read more

Like other reviewers said, its a hit or miss. Ordered through drive through and specifically said I need extra fire sauce. Forget about getting extra, they didn't give fire sauce at all and on top of that no napkins. We were visiting from different state so it was hard to find places here. Next time this will not be one of our options. They were out of stuff and had to wait longer than expected. read more

Food is usually good however it's a hit or miss with this location. Sometimes you will get sick as it is not a very clean establishment

I love Taco Bell.....its my favorite fast food. The workers here are friendly and try their best. The problem is not the workers or the food, but the parking lot and drive thru situation is ridiculous. Its not set up correctly. Cars in the drive thru literally block the parked cars in and the wait is usually very long. Inside the wait is ridiculously long also. I don't think its the workers fault, but more so the way the resteraunt is set up. There is not enough of it for the demand. Be prepared to wait. read more

They called my order by my name, the food was delicious, and the price is right. The staff was nice and all appeared to be clean. My only complaint is they don't have paper towels in the bathroom. read more

This place needs to be shut down. Garbage cans over flowing. The floors are filthy. The staff standing around while 1 person works. 1 simple order took 20 minutes to complete & when I received my food, it was not correct. I'm calling for the food inspection to come and close this place for cleaning and staff education. DO NOT COME HERE! No Stars!! read more

Horrible. Literally 11AM, dining room filthy, 5 people behind counter, no line, and they just stood there looking at me and nobody took my order for a good 5 mins. Observed guy in food line pull out his phone and texting...went right back to work without changing gloves...frikkin nasty. Don't eat here...my order is in the trash. read more

The person in the drive thru was extremely slow and had a major attitude even though we waited for 30 min In the drive thru before reaching the ordering box. read more

I constantly stop on my way home from work 11:30-12:00. They are always closed even though the hours say 1am. Worst part. Employees are still in the building and just laugh at you. read more

This is the 3rd Friday in a row we've gone to Taco Bell after 11 and it's closed? But says open until 3 on the website? Don't go to this Taco Bell it's a joke and I'm over it. read more

I used to like this TB, but why are they charging $5.99 for an item that is supposed to be $5.00? ( double chalupa box )

Without question the longest wait, anywhere in the world, at a fast food restaurant. Food is always consistent and the staff is friendly, but seriously, I've had shorter wait times at sit-down places. And don't think the lobby will save you - it's usually twice as long in there. And be awarr that if you park on the south side of the lot, against the building, your car will be trapped there for an indterminate amount of time because the drive-thru line is wrapped around to that side if the buildng most of the time, trapping the parked cars. read more

This place has been the most pathetic in Lebanon. Always filthy inside and staff is most rude always. Orders all always wrong in one way or another. Ams staff if mean to you. Fast food? What a joke they regularly take over 10-15 minutes just to take your order and then hopefully you even get your food. Disgusting never coming back and warning others against it too. read more

1 star because 0 wasn't an option. Still sitting here in the dining room of the restaurant waiting on some tacos.....it's been 20 minutes so far....and I'm still waiting for my food. Employees are out here in the dining room organizing chairs and tables that might be 2 inches off center. Fix that when people aren't waiting for food. This is absolutely the slowest Taco Bell ever. I could have been across the street at Longhorn eating a steak by now if I wanted to wait more than 20 minutes for food. Absolutely ridiculous service. And to add....the order was incorrect read more

This is bar none the worst Taco Bell I've been to. The exterior looks recently redone, but the service could not possibly be worse. The cashier was disinterested and unfriendly, and the kitchen was so slow (zero hustle) that after a 20 minute wait for an uncomplicated $7 order I asked for a refund and left for nearby competition. I wasn't the only dine in customer waiting ridiculous amounts of time. This wasn't a staffing issue, either as I saw at least 8 employees. Save your time and go ANYWHERE else. read more

This Taco Bell is pathetic. It takes more than twenty minutes to get your food not to mention they never are open till when they are supposed to be!! They closed at 10 on a Friday! So much for TB saying "we're open late" read more

Were supposed to be open late, waited in a long line for a good hour, tried talking into the speaker to place an order but got no response. Drove up to the drive thru window, they were eating food and had the window locked. They told us that they closed early because of being short staffed but had all of their lights on and everything like they were open. When asked to speak with their manager "Justice" they refused to get him because he was "cleaning" (which i doubt because they were all just hanging out eating). Never coming back again and definitely will be calling the store and complaining there as well. ALSO: they obviously heard us trying to speak into the speaker because they all had their headsets on, so the workers were also pretty rude considering they straight ignored us. Just to make it worse, there were 3 other cars waiting in line behind us - so they were probably just as disappointed as we were. read more

the ppl are cool but im srry i hate sour cream, i always tell them twice NO sour cream an they still mess up, also always check ur bag at the drive thru, they always forget atleast 1 thing, Not to mention the long black hair i found in my burrito 1 day. . read more