good customer service food beautifully, hot fast amazing workers love this Taco Bell. You can't miss it and it's right next to the crêpe shop win-win read more

Great food, fast service, and friendly staff. Always a positive experience! A++++++++++

Excellent.. Top notch service! Wonderfull.. Late night, always dependable I cant see a more dedicated crew. read more

10/10 service very amazing staff on foenem grave Ari has the best service and deserves a raise and the Mexican with the web tat on his elbow the goat read more

Taco Bell - Working - Fast Food Near Me - Monterey, California

Ari she really the best fr she deserves a raise, and the Mexican foo is pretty chill too read more

Taco Bell - Fast Food Near Me - Monterey, California

Ara the real mvp she hooked me up with a extra large Baja blast. Show this place some love. You everybody that works here. read more

Taco Bell - Fast Food Near Me - Monterey, California

I am on a new medication that makes me extremely nauseous. On my 15 minute break, I had just enough time to walk over and get a burrito. I realized halfway there I forgot my wallet and only had cash on me. No worries, I've seen people pay with cash at this taco bell before! I wait for a few minutes until a worker says "order at the kiosk" and I tell them that I would be paying cash. she says "it's too busy." I don't understand, so to try and clarify I ask "this location doesn't take cash?" she replies "no we do, but not right now. it's too busy." I tell her I only have cash, no card on me. She doesn't care at all. So after getting refused service, I don't have enough time for a backup food option and have to go back to work sick. I know not everyone knows about people's medical information, but the rules shouldn't magically change depending on if you feel like working or not. read more

I got food poisoning from this taco bell. I ordered the nachos and felt ok after eating it. When I woke up, my stomach was in shambles. Ruined my last day in Monterey. read more

Best Service, ten out of ten recommend! if youre looking for a late night snack this is the spot to come

3-7-26 12:40 A.M. manager in charge is very unprofessional did not get my order correct could barely speak Didn't look at me when talking seemed under influence Of something food was good tho read more

Amazing service!! Best taco in Monterey!!!the service was amazing and they were very considerate and nice!!

Wanted to place my order in person VS using the computer order system on wall. The lady / worker at Front counter told several customers and myself NO ... " not taking your Oder you need to use the order computer on wall " . All 3 customer and myself said no and walked out . Poor customer service that this taco bell location So went next door and bought a large round table pizza... spent my $$$ else where Will no longer go to taco bell restaurants going forward plenty of other places that are hassle free when placing a simple order read more

Best food ever five star rating would come back again. I recommend best food in my life. I love this Taco Bell. I recommend please come back please please please please come back please please please yes yes yes yes yes the Taco Bell was really good. Yes yes yes yes yeah yummy yummy yummy I love love love, love love, love, love, love, love, love love, love, love. read more

I really like Mexican food for a change at times. And this place has been here for years serving up the same great burritos and tacos year after year. I really have no taste buds due to years of taking allergy meds.i can taste very few things. Thus i like this place for reasons few others would. I really appreciate the super spicy food items that wake up my dormant taste buds. Bedides that, i really aporeciate the friendly service i get when i enter this place. That really makes a difference to a customer. Keep those spicy trears coming!!! read more

Whoever works Monday nights makes the FATTEST burritos, GOAT!! Give him a raise, coming back just for him/her read more

Taco Bell - Fatass burrito spilling over - Fast Food Near Me - Monterey, California

food always tastes good, but it's not hard to actually look at the order: i added 2 items to a crunch wrap, guac and chicken, didn't receive them. I had to ask the guy for my drink because they didn't make it. ATP, I could just not buy a drink and ask for one. they wouldn't know. my fault for not checking my own f-ing kisok order?? *these really small mistakes are ridiciulous) read more

Your employee Preston is the most annoying SOB I have ever met. Unfortunately for him, me and my friends only had the means to pay with cash. He made us feel really bad for doing so, repeatedly sighing and rolling his eyes. My super awesome friend unfortunately only had quarters. He made a big show of looking annoyed and trudging over to the register, then said in an exasperated tone, "you're also paying with cash???". Like hello??? Cash is legal tender. It shouldnt be an option to pay with cash if your employees are gonna be sissies about it. Also he doesnt wear his mask right. Rain hellfire upon Preston. read more

Taco Bell - The situation - Fast Food Near Me - Monterey, California

Took way too long to make my order. Ordered a few burritos and quesadillas and took 20 mins. Whatever happened to fast food

0 stars. Waited for 30 minutes for a drink and 2 food items. Kept being told a few minutes more. The line was when the lady asked me to fill a soda for another order. I walked out bc it was clear it would take another 30 minutes to get my 8 bucks back. Avoid at all cost and this location should be shut down at this point. I saw all the other similar reviews afterwards read more

I didn't even get my order I stopped here during a road trip back home to SJ for some QUICK eats, tell me WHY I waited 30 mins just to be told I had to wait another HOUR for my food? Like I did not come to sit here for over and hour what?! Mind you they didn't let me know there was a huge wait until 30 mins in. THEN I asked for a refund. I was told there's NO MANAGER AVAILABLE?? What is going on? The worker gave us our receipt and stuck this sticker with our printed order to show we didn't get our food. So in the end I left without my food and without my money. What a waste! read more

Taco Bell - My order - Fast Food Near Me - Monterey, California

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Ordered two simple items and have been waiting for 15 minutes. Long enough to redownload the Yelp app to leave a bad review. They don't even have a drive thru and still took forever. read more

Painfully slow and they seem to take pleasure in informing you how long you'll have to wait. Food is normal.

Their food is always good, but the wait is genuinely ridiculous. Even if you order something small and the restaurant is pretty empty, expect at least a 30 minute wait. read more

Holy cow literally go to any other Taco Bell and it'll be better in every way. We were waiting for an HOUR just to get a meal for 2, and the staff was so inconsiderate and not willing to help. Food was ok for a Taco Bell, but the place was a disaster. It would probably take you less time in total just to drive to the next closest one. read more

Talk about a slow cluster mess. We ordered from the kiosk and picked the pay cash at the counter option. Thinking that once we ordered, they would fulfill the order, call our name, and we would pay at the counter. Not so. Once you hit order from the kiosk, you have to go up and pay, and then they fulfill your order. Otherwise, it gets lost in the queue, which ours did. Once I got that straightened out and got my order, I guess they don't really read what you ask for. There was no sauce, which I had asked for, so I had to go back up and get sauce. Then I had to ask for a spork and salt and pepper. They had no pepper, and they gave me sugar, then finally salt. It wasn't like the place was crowded. There were only three people in the place. The food was good and the place was clean. Before we left, we were going to get a takeout order. So I went through all the steps on the kiosk and waited......and waited, nothing. So I went up to the counter and found out they had given my order to someone else. Geez, I couldn't imagine if this place was really busy. read more

The food was regular Taco Bell food, great as always. It took 20 minutes to get my order of 4 small single items. However, the lack of customer service is abhorrent. The manager working at the time was extremely unprofessional. I had ordered my food online in advance because I knew it would be busy. They had started making my food and I waited in the lobby for 10 minutes. I thought they had called my name so I walked up and they told me it would be another 10 minutes. The manager was rude, wouldn't look at me, and offered no explanation. I proceeded to wait but I watched as multiple other groups of people got their food before me, even those who ordered after me. It took 20 minutes to get my order and I was offered no explanation. The manager would not look me in the eyes or talk to me when I was up there. I'm understanding of the service industry as I used to work as a manager in it took, but it's basic customer service to offer an explanation as to why there is a wait. More worth driving to the one in seaside then fighting for parking to go here b read more

i don't think i've ever left a negative review but we ordered online and the app said it would take 20 minutes for our food to be ready (literally insane for a fast food place) ended up waiting an HOUR for our crunchwrap & cantina chicken bowl. had a similar experience at a taco bell drive thru in marina... monterey area taco bell's wth?! what is in the air cmon. read more

This Taco Bell is undergoing some modernizations, but it is still pretty nice inside. Service was pleasant and speedy. Location is clean overall. We are in the restaurant and the Food was good and well prepared. They have a new pineapple freeze which was very yummy. They were out of double chalupa boxes but they made sure to make notes throughout the location so customers were aware before ordering. Nice touch! read more

Taco Bell - Renovations going on - Fast Food Near Me - Monterey, California

This is your average Taco Bell in any tourist city. I am a Taco Bell addict but only been to this place once. I wouldn't count on eating here because the food is no different from the Taco Bell near my flat. Excuse me, why would you place it here. SMH, seriously. The inside of this Taco Bell is a total eyesore. Feels like I am stuck in the 1990s. In terms of food quality don't go here because it's clear that the employees who work here are not putting any effort into what they make. Even if you cannot afford the nice food, I wouldn't recommend you come here. This also includes people who are mentally challenged. Don't come here at all unless you want bland food that ruins any trip you go on. I will not come here again no matter how broke I am. read more

Slowest fast food restaurant in the US. Additionally the workers mumble something when I ask whether my order is ready. This is 5 minutes AFTER the Taco Bell app claims my order is ready. Finally got my food a full 27 minutes after I ordered read more

This place is really cleaned up. This whole area was a hangout for homeless at one time. I went in a while back and was pleased to see the place has been remodeled. The tables hadn't been cleaned, I found one but they should be wiping them down more. I had 2 cheesy Gordita crunch's, perfectly tasty. Food came quick. It's Taco Bell, not the Ritz. read more

Staff is not friendly, and equipment is broken. We went in there for a Luxe Box and we're told in a pretty rude manner that "the fryer is broken". Like it was my fault that I didn't notice the wrinkled page taped to the cash register. Walked out and went down the street to Chipotle whoth was honestly a better deal than this place, and the workers that knew how to treat customers. read more

Superb bell status Not only was this the best wrapped burrito I've ever seen, almost couldn't believe that a human rolled it. but also best wrapped in the paper that surrounds it. It's was so tight - it was not going anywhere I could play hot potato with it and it would've stayed perfectly wrapped. Perfect, nice customer service, and made good. Staff this night was prime. read more

So many great places to eat within INCHES of this diarrhea bungalow but for some reason I walked in and thought I'd grab something really quick. Employees ignored me and then stared at me like I was dumb when I tried to order. One slowly pointed at the hidden touch screen that was located behind me. I said no thank you to the nerd and left ‍ read more

I've never in my life experienced such a pitifully slow "fast food" restaurant. Not to mention the app will straight up lie to you. I get alerted 4-5 minutes after ordering that my order is ready and it never is when I arrive. One time I ordered on the app and when I got there the counter said that their fryer wasn't working and they'd have to manually refund me for the fries the app let me order. However after waiting 20 minutes I heard from other customers that they were being told the wait was an hour. But consistently I cannot get an order complete in under 25 minutes. Next time (if) I order again I will just order when I'm 30 minutes from arriving. Lesson learned I guess. The employees seem to all be doing a "slowdown strike" and if they're not then they have absolutely no sense of urgency. read more

Went in for lunch during work. I understand having the kiosks for when things are busy, and crowded. There was no line, yet the employee behind the counter insisted I use the self-order kiosk, which is much more time consuming than just ordering at the counter, as well as a smaller order due to having to page thru the whole kiosk menu(annoying) in a time crunch. The prices keep going up, product is not any better than it was(being generous here), and we don't get the same level of service. This makes no sense unless you're taco bell and blatantly don't care as much about customer service or selling a desirable product as you do profit. It means less overhead costs for taco bell, and a greatly diminished product for the consumer. Doesn't seem like a sustainable business model. A very disappointing experience. Sad to say I'll go elsewhere from now on, I just wish it was taco bell from 10 years ago as opposed to other mexican chain restaurants that rhyme with hipotle, or hell laco. read more

Came to taco bell at 3:00pm and it was closed, there were associated inside but they didn't open the door. Hours of operation are posted open till 7pm. Very odd to have customers turned around because they keep the doors locked. read more

This store really cannot get it right. I rarely eat a Taco Bell, when I do I would like to get what I order. This location seems to mess up ever order I make. I order chicken and bean; I get bean and cheese. I order steak, I get crunch wrap. WTH? This seems to happen every time. read more

We went to a man upscale restaurant with some friends in Carmel over the weekend for dinner. Afterwards the wife and I were still hungry since the restaurant we dined at served tiny portions of food. We decided to stop by this Taco Bell on the way back to the hotel and I must say we were not disappointed. It was really clean inside and no line at the time we went in. The food was ready in under 5 minutes and was prepared to perfection. I've had a lot of Taco Bell in my day, especially in my youth and we both agreed it was the best quality Taco Bell we've ever had. My Cheesy Gordita Crunch and Beef Supreme Chalupa were commercial quality. My wife's Mexican Pizza and Nachos Bel Grande were mouth watering as well. I wish I had taken photos to share, but sadly we were too hungry. From now on every time we visit Monterey we agreed we're stopping by here to Live Mas! read more

The most horrible customer service, had to wait a hour for our food. They wouldn't even give us our soda cups. I recommend to skip this place. read more