If you ask my husband, he rates Five Guys - Albertville four stars because they acknowledged him…read moreas, "sir", but for me the experience definitely deserves dang near five stars! The ONLY reason I am giving the experience four stars is because burger toppings were missing from one of our meals. Notably, the individual who rang us up captured the right toppings. The establishment is clean, and while we were expecting a larger crew, two employees were visible during our dinner stay and they did a great job! From greeting us, to taking our order, to preparing and filling our mean, to wishing us well when we left. Great work! Super delicious hamburger and fries!

Made an online order. Drove 10 minutes to pick it up. Got back home to find the order was wrong. It…read morewasn't a quick "pick it off and eat it" type of mistake. So I let my husband enjoy his hot food before driving all the way back to the restaurant for the correct $12 burger I ordered. He gets there to find the restaurant closed and locked their doors 15 minutes early, before the posted closing time. They wouldn't open the door to his knocking, so he had to call the restaurant. Good customer service means remaking the burger without being asked, and also giving a token (gift card, free food) to say "we're sorry, please come back"- something for the inconvenience and have us consider returning to this location. They remade the burger, and it still wasn't exactly what I ordered! This place isn't cheap, we expect employees to be able to read their tickets and get things correct the first time or make it right by the customer.

Grand Opening week, line out the door at 12pm but that is to be expected! Hard working team members…read morebuilding amazingly fresh sandwiches, engaging employees that clearly love what they do. They get customer service and that is a lost art! Been a long time super fan of Jersey Mikes for years, there is a reason why they are growing leaps and bounds! Great looking store with a fresh look, impressed they also have a drive-thru! Keep killing it Jersey Mikes, see you again soon!

Food is great and the service is always so friendly! I love the club sandwich and the bread is so…read moregood!

They just made me THE best quesadilla I've ever had in my life…read more Service, great. Ambiance, my car. Thank you.

The only good part of this meal was it was done on time! Forgot chips in my bag of chips, my…read morechrunchwrap, and my hot sauce. I waited a half hour until I got someone to help to get my chips! Like what they were even looking at me!! Didn't even realize that I forgot my crunchwrap until I got home! Worst experience ever! Don't recommend!

Hey if you want to be on door dash fix your system. Same problem twice in last 6 months.. No…read morecustomization to add any toppings- like not even one. Last time we ordered directly and picked it up instead of door dash (sure it's only 4 miles away pick it up yourself but we have company over). This time we are ordering elsewhere and it's way cheaper to boot.

Welcome to Albertville! Ordered a large pizza for pick up last weekend and it was perfection!…read morePepperoni, Italian sausage, extra cheese, stuffed crust, cooked well and it was fresh, hot, tasty and ready earlier than projected! See you again soon!

Give these employees a raise my burger was so good and my fries were good too. Also no hair in any…read moreof the food.

Asked why their prices were a dollar higher than other BKs and was told taxes leaving in MN even…read morethat was hard to believe, thank the person on the mic for drive through and as I was driving away an EMPLOYEE SCREAMS out the drive-through window OVER A FUCKING DOLLAR! When I go into the store the manager, asst. manager, and general manager say I was rude by driving away NO responsibility for 1 of their employees treating a customer with profanity trying to degrade them over a dollar they worked hard to earn. As a person that works hard for their money, 40+ hours a week a dollar means a lot. Living in a state like Minnesota where money is just given away by fraud, I could see why so many people are fed being treated like an ATM! All 3 managers were well over 30 years old and the employee was a teenager who learned today, that customers mean nothing at this particular location.

Yeah they screwed up my order again. Ordered #1 breakfast (Sausage Egg and Cheese McMuffin) and got…read moreham.

Chicken is under done I got a 20 peace and only got 11 no Minecraft box dirty environment very…read moredirty.

This was the first and last time here…read more They had some new employees today, and a lot of them weren't listening to what the customers were ordering. Our sandwiches were so dry and disgusting. I was supposed to have a cold cut combo. That definitely wasn't what they gave me. The young lady messed up our entire order, and she had to start over. She tossed the sandwiches in the trash, and asked to repeat the order again. A waste of time and food. HORRIBLE! :-(

Ordered on line in store and it took soooooooo long. 15 minutes is cool but it's been 30 plus. Way…read moreover the time the app said and way longer than the employees said. Why? Covid deterrent did not fly here ... No good. Staffing low

This was my first time ordering from this location, and I'm glad I did…read more I ordered a pepperoni, mushroom and sausage pizza. It had plenty of meat on it and definitely mushrooms. Light sauce and well done. I don't eat wings, so I tried the lemon pepper French fries. I ate a few, but wasn't impressed. I only ate two slices, because I get full quickly. But, when my husband came home from work, he ain't a few. He even said the pizza was really delicious. The deliverer was really friendly j

Ordered a pizza for pick up tonight. Steven helped us on the phone and in store. He was extremely…read morehelpful and kind, 10/10 service thanks to him! #steven