I was here about 20 years ago, but on this newest trip to the place, it looks nice,…read morerustic.........sat down at a table (not part of the lounge), we had a almost 2 year old with us and 3 adults and a youth. No one was in our area when we arrived, the waitress was nice and friendly...........she asked for our drinks and gave us time to read the menu, I notice an ant crawling on the table, but it didn't gross me out so much, as we were almost willing to eat outside, but didn't. Not to long after we ordered, another family walked in and sat at a table near us. We noticed a manager looking guy coming out to greet the family, when they came in and they had the same waitress as us, but Mr.manager never came to say Hi to us., I didn't want to think racist...but that man never talked to us, only when it came to give us our food. And when the food (appetizers) came it was alright, until the nachos got to us, we asked for oaxaca cheese nachos but looked like we just got cheddar, (we thought, maybe because we look native...we wouldn't be able to tell the difference or complain (because most native people don't speak up), also they came burnt to hell, my boy said it tasted like eating charcoal but we were too hungry to complain, but I did metion to the waitress, "looks like the wrong cheese", she just told me "they must have used a cheese blend", which would be fine but we ordered the oaxaca cheese nachos and oaxaca cheese is white (maybe I read it wrong.) As we ate the burnt nachos, that had the wrong cheese from what we ordered, our main meals came out. And they looked ok, but as we ate my brother almost choked on some metal scrub ball for washing dishes (small pieces of it), he thought it was his main dish, but then my boy said while eating the nachos he felt something sharp go down his throat, he thought it was a sharp chip, but when he thought back and saw what my brother had found, he thought it was most likely the scrub ball. I'm just thankful that the baby just wanted the plain chips! (don't even want to think about if the baby had gotten the wire scrub and ate it.) After that, I got so freakin grossed out and when the waitress said "are we not getting dessert". Yuck, heck no! Check please!,(is what I thought,) and they are lucky we paid them at ALL! They probably thought we wouldn't notice the difference in the cheese and re-heated an old order, that wasn't sold (that's why it came back almost black and with the wrong cheese) but jokes on them, I'm half mexican, so I know exactly what oaxaca cheese looks like. I'm so disgusted with this place, its only good if your white or drinking booze, this place is crap for food and hospitality. I give every place I go to a fair chance, but that was garbage and I'm never ever going to that place again. It was so crap, this is my first ever post of a review for anyplace. And I've been to crap places but it's like people just don't care about people anymore. Zero stars for kitchen staff and 2 stars for waitress, she didn't even really know the menu and had to keep going to the kitchen to ask questions. Just all around disappointing experience.