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    Tactical Realty

    1.0 (1 review)

    Services - Tactical Realty

    Buyer's agent

    Listing agent

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    5 years ago

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    Hudson Valley Home Connection

    Hudson Valley Home Connection

    (2 reviews)

    Their agent Shannon Tremper rented us a house that she claimed was owned by her boyfriend. Months…read morelater the cops show up to our residence saying that the owner did not authorize anyone to live in the building. She also claimed the house as her residence so she could send her daughter to Wallkill School District, and not Newburgh. Turns out she had no authority to rent the property in the first place. Called Hudson Valley Home Connections and they said that it was not their problem and that she was fired from her last job. She knew her worker committed multiple counts of fraud and saw it as "not her problem". When I left an initial review they called the Town of Newburgh Police to have it taken down. Needless to say, stay away!

    Here's a new one for you, I am writing this review for the seller's agent for the home I just…read morepurchased! I know, that almost never happens but you almost never meet such a helpful and warm opposing agent in real estate. Now, don't get me wrong, Melissa has her seller's best interest at heart and at the forefront but that understood, she is a very caring, patient, helpful and real person to deal with. I had a situation that was very frustrating at times and part of what even calmed me down enough to see the deal through was this very helpful and kind woman. She's even gone as far as to leave us a welcome card after the deal was done and we'd begun to move in. It's the little things and the after thought that counts. A great negotiator and a stellar agent, I will be looking to buy again in the future as rental properties and Melissa will be my first call! Whether you're buying or selling, this is who you need!

    RE/MAX Benchmark Realty Group

    RE/MAX Benchmark Realty Group

    (3 reviews)

    I would like to begin by saying that I typically do not write reviews as they, in my opinion, are…read morepreempted by extreme elation for a particular venue, or, in my case, a situation in which I was left speechless. My wife and I currently relocated to the Hudson Valley on short notice and we needed to find temporary housing rather quickly. We had two requirements: a 6 month lease and a house that accepted our two dogs (a Australian Sheppard and a Husky). We skimmed the internet for various places and our first call was to RE/MAX Benchmark Realty agent Sheila Selvage. We explained to her our requirements and as we discussed the property that we had found, Sheila stated that she had a property that would better ft our needs. Sheila explained that this particular property was in a beautiful neighborhood that was safe and, above all, had a nice fenced in yard for our two dogs. I will say that my wife and I did not have the opportunity to actually view the property as we lived six hours away and could not find the time (so, we are partly to blame for the results). Move-in day: My wife and I were particularly excited to see our new property until we actually saw the property. I will describe it like this: It is not a place that you would want your daughter to live. We were supposed to meet Sheila at 2:30pm; she was 30 minutes late and the first thing that came out of her mouth when we met here was this: "Hi! How are you? You do have my check, right?" I should have known then. We have now been in this home for roughly six weeks and we have had nothing but issues. We have no fenced in yard for the dogs which has led to neighbor complaints. We do not have heat in the majority of the home. The majority of the home is covered in mold, dust, and grime. The windows do not close properly so we have a nice breeze throughout the home (remember, its been snowing for three days now). For the first month, we did not have a washer as the pump was broken by the previous tenant. Anyway, Sheila did not disclose any of this to us prior to us moving in. I am not a Realtor, but I do know that Realtors do have a fiduciary responsibility to those whom they represent. In my opinion, Sheila failed to meet her fiduciary responsibilities in our case. Heres the kicker: I called Sheila to voice my concerns and Sheila went straight into defensive mode, defending herself and her actions. As the discussion becomes more intense, and I ask Sheila where the fence was and she says "it used to be there, maybe someone took it", I questions here integrity. Then she proceeds to hang up on me right after stating that she has nothing more to say. Point of the story: I would not refer anyone to Sheila Selvage. I am positive that the overall Benchmark Realty group are wonderful, Sheila is not. Sheila took us for a nice ride and told us exactly what we needed to hear. It worked. We handed over $1550 to Sheila and she went her merry way regardless of whether she did right for someone who put their trust in her. In conclusion, I would like to be known that I hold myself partly responsible as I did not make the trip to see the home. Time did not allow for this. So, yes, I am partly to blame. But I put my trust in a local professional and trusted that she would do right by her newest client. I was terribly wrong.

    Gina DeCerbo worked with me for almost 8 months and she did not give up until she found us a happy…read morehome. She went above and beyond expectations and was such a pleasure to work with. Finding a home has 100 problems to solve and she was there every step of the way. I would recommend her to anyone I know, especially for the Newburgh/New Windsor area.

    Tactical Realty - realestateagents - Updated August 2026

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