I have visited this place a few times. Its cute, and convenient in location close to home. The first time I perused the store, the girl working there approached me to enquire about the food I feed my dog. At the time, I was feeding a veterinary brand food. She scoffed, and explained why what I was doing was wrong, as my dog is a carnivore and NEEDS to chew meat (I think she's an omnivore...). I explained I came from the Veterinary field, and felt confident with the food I fed my dog. She continued to 'help' me with the type of food I SHOULD be feeding my dog. I thanked her and left, as I knew my dog did well on her current food, and didn't really feel like I needed a judgemental lecture.
I came back here again, because as I mentioned, it is close to my home, and they do sell some good treats, etc. The man working there asked me what food I fed my dog....and again I was met with a sneer! He explained to me why the Veterinary food is bad, in general, and why I should switch to a more natural product.
Now, trust me, I've been in the 'what I feed my dog' discussion numerous times. I, myself, no longer feed a veterinary brand, and have made that decision based on discussions with my vet, breeders, and with some of the nutritional information I've obtained over the years.
The people working at this store, are NOT veterinarians, and have little knowledge of what is best to feed a dog, based on scientific study. These people have a responsibility to the public to respect what advice is given by a LICENSED VETERINARIAN.
My friend, who has always fed her dog hypoallergenic veterinary brand food, was coerced into switching at this store, and $600 later, had to switch back to her veterinary brand due to allergic reactions.
When I asked what was in the raw food being pushed on me there, I was met with a 'I don't know, call the company'. It seems to me like they are pushing foods they aren't even sure what is in them, and more based on the fact they feel they are 'natural'- not bio-availability, or nutritional balance. This just doesn't add up to me, nor does it give me confidence that they genuinely know what they are selling, and most importantly, WHY.
I would feel more inclined to return to this place if they were more respectful of what foods people fed, and understood the importance of some dogs being on a Veterinary diet.
I will probably not return here, unless they change their sales pitch. read more