Showed up early today for my 7:15 appointment. The lobby was packed. However, the list that shows…read morehow many people are waiting demonstrated that only three people had appointments, and a dozen or more did not. I was seen within a couple of minutes of my appointment and I was on my way home five or six minutes thereafter. The phlebotomist was professional, courteous, and fast. What more could you ask for? I suppose people have reasons for showing up without an appointment but it's not a good idea.

I was directed to make an appointment by my doctor who gave me the LabCorp website to find a…read morelocation. I had been to the one nearest to me before and found it unacceptable, with staff that actually lied. So I looked for other locations and found this one. The website says "Appointment Only," so I click to make an appointment, select "Labwork," and the next screen says no appointments available for over a MONTH!!! Really poor lack of healthcare!

I made an appointment this time it was on a Tuesday....not to busy......a really nice guy took my…read moreblood he was very friendly..... He took the time to find to the right vein to take the blood from.....he did a really good job in finding the right vein......which is hard to find on me because of scarred veins from IVs and blood draws.... They do get busy on Friday...maybe on Monday too.... especially if they are understaffed...Make an appointment especially for those days...it should be easy....

First time at this location, typical horrible experience with the Quest appointment/walk-in system…read more Seems like this might be their new location since the Huntington one closed (think they merged the Yelp accounts, which is why two reviews are showing up here for different places). Multiple people in the waiting room were complaining about how long they were waiting, how the Arcadia Quest used to be much faster, etc. After waiting in stand-by for an hour, I and another person were told that we would not be able to come in as standby, without an appointment. With only 10 minutes left to the day, staff stated that there were still two appointments they were waiting on and wouldn't take us, even though those people were not present. Since COVID, Quest has used this online appointment system which makes things so difficult for multiple patients and seems inefficient to the actual work of getting blood tests done during the work window. Repeatedly disappointed with the way they run the clinics and policies. Their location email address if you need to send an order, since they also make this difficult: pscvu4@questdiagnostics.com

Horrible language barrier, bathroom inside the facility doesn't work, over crowded, one worker and…read morea very unkempt environment. Not clean!

The office was dirty, floors, dusty furniture, rusty metal flyers holder. The air filter was…read moreunplugged. The chairs were clean though. The air was stuffy. The Michelle, the phlebotomist, was alone and probably felt rushed bc she wanted to help all those that were waiting as fast as possible. The office is in a convenient location but the office is run down.

I've had one too many terrible experiences at this Labcorp location…read more The older lady likes to use the largest needle to draw blood and then proceeds to lean on the armrest while she's drawing blood (which hurts!). TWICE I've had them totally skip over and NOT draw all of the requested lab tests. One was really important so I've been almost obsessively checking, calling and messaging Labcorp about it. Then I find out from my gynecologist office that it was never drawn!!!

I got there 30 minutes before opening and there was already a line.... but once the doors opened,…read morethey were a very well oiled machine. the staff was courteous and the room was clean... lots of free parking, too highly recommend

It's crazy to see how this lab is open , only one lady in the back drawing blood , no one is at the…read morefront checking in patients,as a new patient you come in and don't know what to do ? Just sit to be asked to take a number . Saw one staff outside and she stated she is taking a break and just to sit and wait.staff drawing blood stabbed my vein

The front desk staff member, Angela, was very rude and displayed a negative attitude towards…read moreeveryone who came in. She tried to kick me out of the lab while I was in the process of updating my insurance. I informed her that I would call my insurance to resolve the issue immediately, but she rushed me as if she didn't care. Please consider training your staff, as this behavior was unacceptable

Staff is friendly and young, location is convenient with the large building and parking lot…read more Unfortunately didn't have a great first experience today. Having forgotten my paper order, I had my doctor's office fax it in. My time came up to go in and I let the girl who first called me in know, and she said that after checking it hadn't come in; she'd keep checking and be sure to call me in when it did. Between getting forgotten and having to ask multiple people to check, it took almost 50 minutes for them to get me in, with my appointment happening happening about an hour later. It would've been faster for me to drive back home, get my order, and drive back... I've never had it take this long at a Quest where I've had to fax before. Staff explained bc it's all electronic to their computer system, their fax orders come in slower? On me to remember my paper orders but on a company to run efficiently. Hope issues like this in combination of electronic and human services can be more efficient in the future.

Fasted all day to get routine bloodwork but just got a sign the the Quest on Huntington, Arcadia…read morethat says that they are permanently closed. States to go to the Quest on Duarte rd, Aracdia nearby. Since I got there early , I went to Huntington and there is no appointment found, I went on standby waitlist just see to see after 2 hours, no movement. Everyone in the lobby were super upset and it felt very uncomfortable with so many frustrated, upset, vocal people. It felt like DMV, where the workers are indifferent and not trying to help. The lady indicated that corporate knows about the permanent closure of their facility and still books patients. I suggested they notify corporate again to fix that to avoid hundreds of people scheduling appointments unaware they're booking for a closed facility.

Since I see my doctor's at Garfield Health Center, I get my blood drawn from Sun Clinical Labs…read more This location is on the 2nd floor of the Garfield Health Center building. It can be busy, so you need to get a number and wait your turn. I went this week (11/12/2025) and it was fairly quiet, but as I was leaving many people were lining up. The people come in waves according to the workers. The phlebotomist who was there when I went was very good. I barely felt the needle poke me. Parking can be a challenge. The parking lot is small, so you may have to park on the street, but make sure you read the parking signs. Xie Xie!

This place is effusion, staff are professional and treat you with kind and respect there are many…read moreSun Labs l have been to, this one is on my top list. Thank you for your services,

This is the worst urgent care facility I have ever been too. My wife had an emergency health issue…read morethat needed attention. We called this place on route, at 8:40pm on a Friday night. We explained our situation to the nurse on the in full detail of her issue, as quickly the nurse on the phone rudely told her she she can't be helped, and when we asked her for information on the nearest ER she told my wife to to google it. Quickly after that she was directed to a dead phone line which is nothing more then a dial tone. Extremely rude why? This is the fourth time this had happen to us. The other time we had to visit this hell hole, I had to be rushed to this place at the same time 8:30am on a friday night same thing happened nurse turned us away. This place is the worst the doctors are extremely rude the nurse dont give a flying f - - k. I am reporting this terrible place to my insurance and filling grievance. I have never seen such laziness when lives are at stake.

the lab was moved to 101 Wheeler Ave, Unit D, Arcadia, CA 91007 the lab closes at 5 pm it was…read moreclosed at 4:45 pm. i try calling the number (626) 294-1979 no one answer. this is the second day i come it's closed earlier then the closing time.