Stop at Take 5 yesterday (09/02/25) to wash my car around 11:15am. The sign out front stated they were "CLOSED" due to the weather. Um it was 84 with clouds. No rain or flooding. No one was around. Also. three times I have used this car wash. Pulled up to the attendant and twice they only spray the driver's side of the car. I joined thinking I would get "Great Service". Nope I'm cancelling. Get a better wash at the gas station and its cheaper. read more

Monday 7/14/2025 at 10:30am. I pulled up to the car wash lane and no one came out, so I stopped and waited. An employee, wearing a bucket hat, came up moving his arms all around asking me if I could read. He showed me a sign that says wait here, which I did not see because it was off to the side and as you pull up, all your attention is focused on lining up the rack. He proceeded to really give me a hard time and called me all kinds of names, which I respectfully called him back. Bottomline, he was rude and without remorse for giving a hard time about not seeing a sign off to the side. Here's a tip little guy, place the sign in the middle of the lane. I will be cancelling my monthly membership and will use a different car wash. read more

I'm a membership holder and today is one of the few things I've seen in the last 2 months of using this car wash that alarmed me, and having me question if I should cancel or not. The vacuums hardly ever work properly. Suction is bad. Today I went in for a wash, and got some soap on the car.. no rinse, no spraying, NO DRYER. Just dripping soap as I go through and had to go back through a 2nd time. The line wasn't moving for 10 minutes. As I pull into the wash it has me on the belt and stops for 5 minutes. Sitting there stuck everyone's running around frantic, then it picks back up again. The person at the first spray hose had me in close to another truck. As we get to the end of the car wash all of a sudden the truck in front of me isn't moving but my car is. I was not able to stop and it started to PUSH ME INTO THE VEHICLE. Thankfully no damage. Our bumpers had bumped and I'm quite frankly appalled and upset as an attendant was right there witnessing it and walked away. Idk if I'm keeping my membership, this place has had vehicle accidents inside before, and it just doesn't feel safe to use. read more

i have gave them a second chance and i know why i stop yhe first time . i had two monthly subsciptions . the car comes out wet and soap is still on the back of it .tire buffer has not worked in the last three times i have gone though . the vacuum doesnt have enough sucktion to pick dirt up off the floor mates read more

I been waiting for a resolution for what happened at this carwash!! My car was hit from the front and the back caused by something falling in front of the car in front of me. I will be getting an attorney involved at this time! I spoke to someone in their claims and that's the last time!! DO NOT TAKE YOUR CAR HERE!!!! Their equipment is DANGEROUS!!!!! read more

Wonderful service! Sweet employees and in/out quick. No complaints, will be back. Thanks Jay!

BEWARE using your credit card here. I had ONE $16 wash on March 13. Have never been back. Wash was fine, I've just been out of town. Exactly one month later, (while I was OUT OF TOWN WITH MY CREDIT CARD) this company had the temerity to charge my credit card ANOTHER $16 on April 13. They don't answer their phones and they don't respond to messages. Holding onto a customer's credit card number without authorization is ILLEGAL. I've already contacted my attorney about this. Seriously, BEWARE. Either pay cash or just save yourself the aggravation and wash your car at home. read more

The worst service ever. There machines scratched my new car. I talked to the manager about filing a claim. I filled three formal complaints and nothing happened. They don't respond. It's been over a year without a response. This is a rotten company to deal with. So I'm getting an attorney. Trust me, you don't need this. read more

Extremely unfriendly and unprofessional location. Not the quality car wash that would receive other places in town.

Asked for towels....they might have some in the office. Hey genius, your stocking the window cleaner, how are we supposed to wipe it off? We have a hard time keeping towels in the racks lately. Maybe you should get more genius. They always have an excuse, never a solution. read more

Do not use this place. Especially do fall into the trap of doing a monthly subscription with them. Regardless of what their facility is like or how clean they can get your scooter, try cancelling your subscription and you will run into a headache. I cancelled two accounts with them 2 months ago. Even have the email from their processor telling me it was cancelled. Yet I've been charged the last two months and still no response from them after I've tried getting it straightened out. This place originally was great before the Steel $5 crew took over. Now they're going to trash the Pure Clean place as well since they bought it. read more

Tried cancelling - didn't cancel, another payment posted. Disputed - they can't cancel to take 5 from bank because it's "a standard transaction". DO NOT GET A PASS FROM THIS ORGANIZATION - I've had to cancel my card and get a new one issued. Absolute nightmare for a very mediocre car wash. Do better. read more

This place has run down so fast! Hardly any vacuums work, trash everywhere and it needs to be cleaned up! Wow can't get over owners allow this kind of operation! People are there to clean their cars not look at your filthy dirty car wash! The workers seem to be so lazy! read more

I've never been to such a terrible car wash. Every aspect of the experience (my car remained dirty on every side, soap left on my car and all the other customers' cars, broken dryers, only 1 attendant who was blank) was worse than any other car wash I've ever visited. This business bought Pure Clean Car Wash which was excellent. All the other customers with whom I talked shared my assessment. Several left in disgust over the poor quality of this new company. read more

At this Nashville Highway location, Johnathan (who says he's manager) kept trying to get me to sign up for the promotion. After I told him that I didn't want to right now and my reasonings, I was then told that my only options were $22 and $23 car wash. I told him I am able to press more washes when I'm doing it by myself and picking the $10 wash and that's what I wanted to do. He told me that it was going to work, and they were doing a study and trying to take it off.. at this point I wasn't listening because I knew he was lying. I felt bombarded and lied to and cheated out of my husbands hard earned money. I will not return to this location and my husband will know about what happened and will not be happy either. Another time before this, I went here and Johnathan was at the kiosk, he was telling me about the promotion and gave me a card to scan which sent me to the review page. He told me exactly what to put and I've since then deleted it due to the issue I had with him today, since clearly my review was made out to be a lie. read more

Ali was great, super helpful and friendly! My truck was covered in dirt. Went through the wash and it came out looking brand new.

Sunday 11:30 AM - $27.00 car wash. Half the vacuums worked. Had to wait to use the working ones. Trash all over the place in the vacuum bays. Very very dirty looking. Not very organized. Very unhappy this Sunday morning at this Car Wash 5 in Columbia, TN. read more

The person who upsold me to a membership was trained to misrepresent the terms of the membership. You can't cancel "anytime up to the day it renews", you have to cancel 7 days before that. It's obviously a business model choice and I'm kicking myself for letting the nice lady talk me into it. dThe car wash itself is mediocre. The "free" vacuums and car care station is cool. The customer service is overseas call-flow-scripted-drive-you-crazy kind of thing. Just steering clear of this company altogether. read more

I have made ELEVEN attempts to cancel my membership over the last 25 days. Calls, emails, web forms - no response. Also - I received a new charge almost 3 weeks after my first cancellation request. Customer service is unreachable. read more

For 22.00 I didn't get a steak dinner or lube . Doesn't get the back of van or half ass on the wheels

Love going through this Take5 location, the one on the other side of town is terrible in comparison. My truck always comes out sparkly clean. The unlimited wash is extremely cheap and pays itself off after 2 washes in a month, while I usually wash my truck about 8-10 read more

Only reason for giving 3 star is because the wheel brushes at the end are always filthy. They actually make my rims dirtier. Also, one of the brushes will scratch your passenger take light. Other than than that in clean your vehicle good. And the vacuums work really well. Facility is new and clean. read more

Terrible customer service. The dont fix anything there system breaks. Tried to ask the "manager" for help, and he refused to even look at it. The corporate number just gives you a bunch of run around with texting a line that never responds. Do not give these jerks your money read more

I have been looking for a car wash that has the belts you drive your car on and not the rails. So many times my hubcaps have gotten scratched by the rails. I'm thrilled to have found this place! At the end of the car wash I decided to go ahead and vacuum my car. I look up and there is an air gun. Essential details. Thank you so much.... this car wash actually is "Fabulous"! read more

Take 5 Car Wash - Car Wash Near Me - Columbia, Tennessee

Just had an excellent experience at this car wash. The gray haired man working there is so kind and pleasant. They spray the car before you go through, my car smells great on the inside, there's plenty of vacuum spaces so you don't have to worry about rushing to get out. Overall a great experience. read more

Unsure of why this place received such horrible reviews. I've been to a few places here in McKinney since moving here and this is our favorite one. There is NO foul water smell like someone previously mentioned. They actually spray down the vehicle before going through the wash. And the place is always clean. The only negative thing I can say, but that includes all carwashes in Texas, is I wish they had pre scrub stations so you can scrub the front and back of your car before the wash.(That's how all ours were in Louisiana) But come to find out its a waste of water supply here. read more

This place is anything but fabulous. The owner is a short grey haired guy from the northeast. He does not understand that us Texans follow a good lead and stay away from a bad lead. Absolutely the worst wash I have had in 10 years. I brought owner out to look at my car of how bad it looked and he told me I am not getting my money back and I got what I paid for. NEVER Edit: I disputed the charge $6 and won with the evidence. The owner is a fool. I wash my car 1-3 times a week. Never coming back. read more

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After going here I realized my license plate was bent up. It was flush to the cars trunk. Now it is folded out 3-4 inches. It's not ruined but it's something that shouldn't happen or be a concern when going thru a car wash. read more

Take 5 Car Wash - Bent plate - Car Wash Near Me - Columbia, Tennessee

I bought the "Better" package and I think the gas station car washes do better than this. My tire shine was just splashed on and over half of my tires didn't get any of it. Still had large dirt patches on my truck after it went through. Don't waste your money on this location. Go to Trademark Car Wash b/c they will hand dry it and make sure the job gets done right. read more

Take 5 Car Wash - I bought the "Better" $14 package and the tire shine was just splashed on. Go to Trademark Car Wash instead! - Car Wash Near Me - Columbia, Tennessee

This location has a new manager that works tirelessly to ensure our wash experience is packed with value. The vehicle is covered in soap, the blowers work extremely well, and I have yet to find a broken vac...unlike the competitors in town. I am so glad Take 5 took over this declining car wash and brought it back up to world class standards! read more

This is an outstanding combination of a quality exterior car wash and a self service area for the inside of your car. We had two vehicles that we drove during the ice storms early in the month. Took both through hear at $10 each and the exteriors were perfect. Did not investigate their unlimited plans, but they had some at just $14 per month. read more

Foul smelling water. Horrible blowers. Frankly, truck looked worse AFTER the car wash. Pretty much threw $10 up in the air

Good car wash. Great value with the monthly billing. Has a track system vs rails which is great for lifted trucks. My Ram 2500 with a 6" lift fits great. read more

There are much batter, similarly priced, places to go to in McKinney, Allen, or Frisco. Rather than waste 2 or 3 minutes describing my experiences, I'll just say they mirror the other 1* experiences described below. read more

These people have been charging my credit card, for two cars I do not own. I've made two trips to the store and the "manager" keeps telling me that he can't find records of my account although he is scanning the sticker they put on my car window. Meanwhile, they keep charging my card. read more

I wish I could give a negative rating. There equipment scratched the heck out of my car and the owner would not do anything to repair the damages. I had to spend over $400 to have the car buffed. I wouldn't take a go-cart through this car wash. You can literally take your car anywhere and get a good clean. read more

Was going here when they opened and it was a good wash for $10, not anymore. The car is always soaking wet when I'm done, no towels provided to dry it off. The best wash they have for $14 includes tire shine...they are barely done. The vacuums are weak and barely pick anything up. Save your money and go elsewhere. read more

I suggest you do NOT go to fabulous car wash!!! This location at Custer and 380. I have been a couple of times with no problems but this last time the bristles or whatever scratched my car. I have no time in my life to make something like this up and am the most honest person you will ever meet. The owner Charles was a complete jerk and basically called me a liar. First words out of his mouth were "it's impossible for me to scratch only half the car". It's a VERY large scratch. My husband also filled out an incident report on Saturday and no one even called back. I had to go up there this morning to even get a response!! I have already contacted my attorney and will be suing him. Crazy that business owners don't Just want to take care of their people!!! I was a loyal customer. read more

Not Fabulous at all. This was my go to when I needed a quick car wash. $14 best wash, $10 and $6 options pretty reasonable. Of late, this place has fallen off. Not sure if they are planning on closing down and just running through their inventory. Car comes out with all types of streaks and spots, still dirty, not dry at all, vacuums not working. What's going on?? There are other car washes opening all around, so not sure if they plan on closing. If not, they need to turn it around. Fix whatever inside needs fixing to provide a better wash and fix the vacuums. Add a little personal touch by adding towels and cleaning bottle (like others in the area). read more

I always go here, worth the 30 minute drive from the house! Free vacuums, accommodating hours, and good priced quality wash! If you need a wash it's a great spot! read more