If I could give this business a zero rating, I would. Don't waste your money. I went there July of…read more2026. My vehicle was washed and then I drove over to the vacuums. This car wash only has one vacuum per station and the hose isn't even long enough to get both sides (unlike other car washes that have two per station, one on each side). I begin to vacuum and the orange attachment on the end continued to fall off. So I then moved over to the next vacuum and that vacuum wasn't even working at all so I had to keep using the vacuum that the attachment kept falling off. About 60 seconds into vacuuming, ALL of the vacuums turned off. I went to try to find a staff member and nobody was available. After about 7 minutes, a very rude employee (who said his name is "Dewan", white guy, young, overweight with curly dark hair) comes out and I told him the vacuums turned off. He said "Yeah because we are closed." I said "What?! I literally just got my car washed and now I can't vacuum." He said "I don't know what to tell you, we close at 7." I said "Your website says you close at 8". He replied "No, we close at 7." He was actually laughing as he spoke to me. I said "What is so funny about the fact that I just paid $20 to get a full car wash and I'm only getting half the service?" He literally said "Well you shouldn't have come when we're closed." I said "I didn't come when you're closed. You washed my car didn't you? And by the way you said NOTHING when you approached me at the entrance about being closed or closing in the next few minutes knowing very well I wasn't going to be able to vacuum. Furthermore, your website says you close at 8!" I then asked him for the name of the manager and he laughed and walked away.

"Have the day you deserve." Those were the parting words of the portly gentleman who explained to…read moreme that each of the In & Out carwashes "runs on its own system" and could not possibly honor my free car wash. My initial car wash was in Springfield ($25), but, as I am traveling, I attempted to use my car wash code at the Joplin location on 8/24. Do not attempt to do this!!! You will be shut down, you will not receive your car wash, you will not have your questions answered, and you will be told to have the day you deserve. I'm attaching a copy of my ticket. It would be One step toward customer service if it said anywhere on the paper that it was "for this location only." The initial wash in Springfield was actually not bad which is the two star rating.

I've used this was on and off for year as it's on my end of town. I was displeased before and…read morestarted going to another wash near 7th and Maiden Lane. That one recently changed hands and is currently closed. Figured I would try this one again in the meantime. What a waste of $21. Truck looked worse coming out than going in.

I decided to try the touch less option at this car wash. I was very impressed got my car cleaner…read moreand drier than the more expensive options out there.. I would highly recommend this car wash and I will be returning and trying the soft touch option..

Terrible! Literally everything is broken and janky. Once you pay to have your car washed, enjoy…read moresitting and waiting for someone to direct to you into the wash. Wanna vacuum your car when you get out of the wash?! Too bad! 75% of the vacuums are non existent and the other 25% don't have any suction and are being held together by duct tape! Go somewhere else!

Been to this car wash in and out and pay for $14.99 , i caceled becuase these car washes would fix…read morethe dirt on the back of my car and they said oh we cant clean that becuase it has a sloped back, but the sure will take my monthly bill. didnt even try to keep my business and didnt give a crap. Warning dont use this carwash

This is a very affordable car wash which is exactly what I was looking for! I am giving 4 stars…read moreinstead of 5 because while I was using the rinse feature, soap continued to periodically come out through the hose. This was not a big ordeal for me, but it could be a problem for others. The tire cleaner option does not work; however, the front office offers a cleaning solution that customers are welcome to use. Overall, this car wash did exactly what I was needing at the time for a very fair price!

Never unhappy with how my truck looks after going there. The folks who work there do a good job.read more

The brush drive though car wash damaged and removed parts of my clear coat. They said it was…read moremyfault because I have an old car. It is a 2013 Prius V and the clear coat above the back window was old and fadded but not missing or worn off in places before I drove through their car wash. They said it is suppose to spin that hard and it was my fault if it wore it off because I should have taken better care of my car and older cars just do that. People should know without us posting it that older cars may not hold up and come out looking worse. Older car owners be ware. This is not a car wash you should ever use.

The actual carwash and vacuums are fine. Subscription is shady and designed to sucker you into…read morepaying for an extra month of service. Apparently you are required to cancel 7 days before billing cycle ends but give you no emails or notifications of the upcoming billing end. I canceled the last day of billing cycle and they still charged me for the upcoming cycle that hadnt begun yet. When I emailed them asking for a refund for the month that hadnt begun yet, they informed me of this 7 day policy as the reason they refused refund.

The dude at the car wash asked me to give a review, I said, "maybe" and he kept asking me about…read moredoing it and tried to hand me a card. I've also been overcharged for a car wash a few times and had to dispute it with customer service. It's impossible to cancel on their app, and it's obnoxious. I'll be canceling my membership. I don't enjoy being begged for a review for dang car wash

My Rav4 was horrible. These guys have it now looking like new!!! Absolutely the best! I recommend…read morethese guys to anyone and everyone!!! Job well done!!! And they come to you!!!

Charles are his crew do amazing work! Strong attention to detail and very thorough. Our family car…read morewas in rough shape after a long roadtrip and they made it look brand new again! Will definitely call them again