A bit messy when they're done under the hood. Oil drips along the front grill radiator shroud on…read moretop of the valve cover it on hoses. This after I asked the attendant if there was any mess under the hood. The team needs to have raised awareness to keeping things tidy under the hood of the car as many owners do, in fact, look and maintain their vehicles themselves. Keep it clean folks. Team seem to have knowledge of what they're doing. And present you with options for equipment filters, and other products.

Ivan and Dennis were outstanding at their jobs! Thanks again! I'll be a repeating customer.read more

We highly recommend this business! My husband and I have been bringing our vehicles here for…read moremaintenance since we moved here in 2020. These guys are professional, reliable, efficient, honest, and fairly priced. They always go above and beyond to care for their customers. When I accidentally snapped off a screw in my license plate holder, they extracted it for me in 10 minutes! We won't take our vehicles anywhere else for general maintenance.

Fast and very friendly in and out in less than 10 minutes. Of course depending on how busy might…read moretake longer , but they waisted no time. First time I have been here

DO NOT BELIEVE ANY of the EMPLOYEES WHO WORK HERE !! February 2025…read moreTerrible Tire service & tried to up sale me a battery - the wheel balancing appeared on 3 of the 4 tires. After driving on the interstate the next day, two tires were missing the lead at the end of my trip. I did notice the drive changed during the trip. Visited Mavis location in different town and they rebalanced the tires. All 4 have lead now and drives great!!!! When this Decatur location phoned me to say the tire rotation and balance was complete but my battery cranking power was only half of the charge and was a danger. They recommended to replace the battery. Mavis battery price was too high. They asked me to buy it and bring it to them to install. DAH, Auto Zone will install for free and give me a core credit that Mavis would not honor. Auto Zone tested the battery and surprise, it was producing the maximum crank for the year old battery!!! It's end of March and battery is still performing great. WILL NOT GET RECOMMENDED EVER - too many other choices around to use this location for anything. I spoke with all three staff members who worked there, so they all tried and failed with service and honesty.

Had the tires on my car rotated for free (they're running a coupon special for the free rotation…read moreduring February). Got there at 8am and was out by 8:20am. The manager at the Decatur, AL location (I didn't get her name) was very helpful in giving me info regarding tires I'm considering to purchase. Great service, great people, great value...thanks!

Tire Discounters in Decatur offers a professional, customer-focused experience with a wide…read moreselection of tires and services. Customers consistently mention friendly staff, clean facilities, and efficient service, along with fair pricing and solid workmanship. It's a reliable option if you want a more full-service, well-known tire shop in the area.

I made an appointment for 1pm. I arrived 10 mints early. I checked in and sat in the waiting room…read more 2pm. My car was still sitting where I left it. Went back to the desk and was told "we only have 1 technician working". Got my keys and left. They didn't seem too bummed to see me go. Went to Minor Tire and they got me right in. Don't bother making an appointment and they won't care if you show up or not, apparently.

I was visiting family in town and discovered a screw in my tire, called around got quoted $40…read morebecause i have 22s and pep boys got me in and out under 40 minutes for only $25! Friendly staff and hard working.

I brought my vehicle to Pep Boys for a tire rotation since I purchased my tires there. I was told I…read morewould receive an emailed receipt, but it was never sent. More concerning, during the tire rotation my center cap was broken. I immediately brought it to the attention of the employee who performed the service, and instead of taking responsibility, he tried to argue with me. I then spoke with a supervisor/manager, who acknowledged the issue and promised they would make it right by replacing the center cap. It has now been exactly one month, and I have heard nothing--no follow-up, no replacement, and no resolution. This experience shows a lack of accountability and poor customer service. I expected better communication and professionalism, especially for damage caused during routine service. I would appreciate someone from Pep Boys corporate reaching out to resolve this matter.

Outstanding shop! Fast, friendly, and affordable. Can't say enough good things about them.read more

Outstanding customer service and nice employees. It was quick and cost efficient. We were driving…read morethrough on vacation and needed a quick oil change and this is a great place!

Needed my oxygen sensor replaced and the staff was absolutely incredible, both knowledgeable and…read morekind. They didn't try to sell me anything I didn't need and they got the job done very quickly! If you need a good and honest mechanic Pro-Tech is the best place to go to!

30 years old and this business holds the title for worst customer service I've ever dealt with…read more If yall are reading this, I'm the owner of the 2014 raptor (black) The people I dealt with sucked ass and we're not knowledgeable