Able to check out our rim and tire and help us get back on the road for our trip. Very friendly and…read morehelpful.

Actually had a service experience that did not go well which added to a stressful car situation…read more However, I contacted the company's customer service who made it right and were extremely apologetic. This was truly appreciated. Not everything always goes well or goes well at every location but it was good to know the company will make the effort to fix things. Thanks again.

They were able to squeeze us in on short notice to diagnose our vehicle, which we really…read moreappreciated. Although we didn't end up getting the work done due to our own situation, we were grateful for the clear communication and full transparency from Al about what needed to be done. Everyone we spoke with was kind and professional. Great experience overall!

Really nice people to do work with. I was driving from Kentucky to Utah, and my battery light came…read moreon in the middle of nowhere, southern Illinois. Seriously, the gap between Evansville and Mt Vernon is desolate. I kept driving until I made it to Mt Vernon, and called AAA who recommended these guys. I assumed it was my alternator, and after they checked the alternator was in fact the issue. I was worried that this temporary hang up was going to mess up my vacation plans, but they made sure it did not. Got the new alternator and replaced it all on a late Friday afternoon and I was back on the road. Was it cheap? I don't know. I hadn't had an alternator put in a vehicle in a long time. I mean, everything seems high to me. But it was exactly what I needed when I needed it, and I'd have paid up for that anyway. So, for the speed and timeliness of the job, it was worth it to me. Thank you all again for getting me in and done quickly!

Tires. Automotive. Auto Repairs, Voted annually as the Best of the Best by our local newspaper…read more Superior customer service. Friendly and Knowledgable Staff. They really do care about their customers and will treat you right.

I just took my vehicle there to get my thermostat changed and got ripped off! A thermostat cost…read morearound ten dollars and takes about 15 min. to change. It took them over and hour and they charged me $80! I will never go there again!

Ronald & Austin were an absolute God send! My mom & I broke down on a Saturday while driving from…read moreCalifornia to West Virginia. We found Wheel be Alright on our Apple Maps search and didn't think we'd find anyone since most mechanic places are closed on weekends. Ronald picked up my call, had us tow the truck to his place, assessed/diagnosed in minutes, got our parts we needed, and he and Austin had us back on the road within just a couple hours!! The two of them are literally the dream team and then some :) Excellent professional service, kind, caring, and absolute geniuses! These guys are the most honest and excellent mechanics out there. They love what they do and it shows! Price was right too. I could go on and on. Beyond grateful for these angels! Thanks guys :)

Highly recommend this business! We were traveling from out of state the day after Christmas when we…read morebroke down. Called about 7 places and everything was closed until we reached Ron. He came to us, trouble shot our issue, got the parts and got us back on the road in a couple hours. Kind, reliable and communicative.

the person I spoke to wrote the order too was awesome. checking out was a mess. I will be making…read morea formal complaint to the person that treated us like trash and smarted off to us. will never use them again!

Thanks to Brandon in the service department. Took a look at my Expedition today without an…read moreappointment. Checked it out and fixed the problem and got me back on the road Awesome people.

Vehicle in for repair and service manager never seem to know when my vehicle would be coming ready…read more First it was Friday, then Monday, and now it's past closing on Tuesday and still no call. not happy with services received. Don't like being lied to. I feel im not valued and my time not respected.