We were driving from Florida to northern Michigan and hit a pothole. After driving for a bit and…read morerealizing that things weren't quite right, we stopped into Best One tire and they kindly looked at our car, assessed the issue and fixed the problem quickly knowing that we had a full day of driving ahead of us. We were back on the road in thirty minutes. Thank you!!

Had a screw in my tire, made the appointment and they got me in as soon as possible the whole thing…read morewent well they did a great job until an employee got in my car and reversed so fast it made the tires squeal then on the way up front raving the engine several times to sound cool. Now I get it it's a Mustang and you want to show off in front of your coworkers but honestly it's disrespectful when it's someone else's car. I love my car and try my best to take care of it. I've had no other issues with my other experiences coming here but that one really got under my skin. The employee with the "blessed" tattoo should really understand that some people's cars deserve to be treated with a little more respect. I worked hard for that car just for some careless kid to get in it and act like that is ridiculous.

I needed help with my car late on a Friday because I needed to drive to Cincinnati on Saturday to…read morecatch my flight. I didn't have a lot of options as everyone was closed on Saturday. They didn't have to but they got me in to take a look, figured out the issue and made sure I could make the drive. Great customer service!

Corey and the team there has always provided my family and I with the best automotive care and…read moreprices! I would highly recommend them and their team of automotive experts!

Very knowledgeable. Seem to be one of the few places you can go to now to fix some of the more…read moreadvanced problems you see on the all electronic cars these days (unless you want to go to the dealer and pay their outrageous fees). Their place isn't big, nor filled with fancy things just to impress the customer. It keeps their prices reasonable. I appreciate that.

From the owner: Auto Tech can handle all your Auto Repair Needs. We sell all major brand Tires. Auto Tech can also…read moreperform Alignments on your vehicle.

WOW! Nobody reached out. Even after saying that you wanted to make things right. So I guess, story…read moretime. I gave you one star because I had no other choice... Long story short: took my perfectly running car to Auto Lube in Sidney Ohio on 1-5-21 to get oil change, and on 1-10-21 car blows up, after taking it back 3 different times cause I knew something just wasn't right. Took a perfectly running car in for an oil change on 1-5-21 took it back on 1-6-21 because of the oil I found on my garage floor, never have I ever in all the years I've been going there, seen so much oil. Was told everything is fine, it has oil, is not leaking. But got no explanation on what it could be. Took car back again 1-7-21 cause of oil again being on my garage floor and something was just not right, was told (with an attitude) everything is fine it's just the oil that got on the plastic under the car. So they hosed the plastic off under the car. Now I've only driven this car from Auto Lube to my house in Sidney. On 1-8-21 I picked my daughter up from school and heard a knocking sound. I/we took the car straight to them (they was not happy to see me that was very clear) they got me out of the car showed me where the drain plug was at, pointed to where the oil filter was at told me it was not leaking. Mind you they never whiped anything off to actually see if it was leaking, pulled the dipstick out, didn't wipe it down just showed me it had oil in it. I told them I heard a knocking sound (of course it wasn't knocking when I got there) told them I was heading to Piqua on the interstate I just wanted to be 100% sure that I'm okay they assured me I was okay. Got to my destination and recorded video of knocking sound. Car sat still until 1-10-21. Started car up didn't hear anything drove home, car blows up on the exit ramp on 29. And now nobody wants to talk to me. Now, I know absolutely nothing about cars but something was just not right.. And was assured that everything was ok. So now my 2 kids and I are out of a perfectly running car on 1-5-21 to asking for rides from others on 1-10-21. Our only means of transportation to be taken from us just like that! Now if you still refuse to contact me, I'll just assume that you're not gonna take any responsibility for this so I intend to put your business on blast, everywhere I can. And it won't stop there. Won't let me post video of my car making that knocking sound but I have it. Took the same day I let you guys know about it. Now you say you want to make things right but here I am still waiting for a response. You responded back within minutes after me leaving you a one star,, but now that I left a comment, I'm still waiting to be contacted by you guys. Hmmmm. Another incident 02-04-21: My father, a well known retired school teacher in our community was accused of bending his wiper blades after they put the wrong ones on. C'mon people, we all make mistakes and things happen. Do you guys ever own up to your mistakes? I'll answer that. No you don't. How sad that is of a company like yours. And to screw people over without even batting an eye. This place is a disgrace to the community of Shelby County.

Took my grandmother's car here for an oil change. They told her she had an oil leak and they could…read morefix it for $200. She opted to just have the oil changed and brought the car home. We checked the driveway for signs of leaks and saw a couple old half dollar sized stains. She does not drive often and a couple of days later, there was a 3ft diameter leak under her car. We had AAA tow it to a reputable mechanic in Troy who discovered the oil pan plug was so loose, it took 3 hand turns before it was ready to be tightened up. He added a quart of oil, cleaned it up, put cardboard under it and left it to run. There were no leaks just like there were none to start with. I am trying to find out who the corporate owner is behind the local location so I can contact them with documentation. I would avoid this place! Before the owner posts that they can't find a record of this or that I have not been there in years, you have her name misspelled as Anna Willmouth.

This place is AMAZING!!! Definitely some of the very best customer service I've had and Ive been…read morearound a lot of years Devon (assistant manager) and Brian (the manager) are super kind humans. Thanks so much guys for helping me out and going above and beyond!!!

I wouldn't call 1:50 as a quick oil change. A "thank you for your patience" and an offer for $10…read moreoff on wiper blades did not assure my business in the future. It's better to make an appointment with the dealership service department. Although I left a lot of room ahead to switch lanes, the attendant had me pull up close behind the truck in the service bay. First come first serve does not work when you're blocked in behind someone who is experiencing a service problem. Four other customers that arrived after me were served before me. Your response to my complaint was premature. I've been a loyal Valvoline customer for nearly 40 years (1985) and it's too bad the apathy of the attendants and the ignorance and laziness of the person responding is putting our relationship in jeopardy.