Absolutely no support after spending over $50,000 in an in-ground pool…read more Sure, if you pay them outrageous fees to open and close your pool everything is fine but if you want them to show you how to do it yourself forget about it. They stop returning phone calls and text messages.

From the owner: Paradise Pools specializes in building custom residential and commercial swimming pools, spas and…read morehot tubs. Serving Utah County and Salt Lake City, UT, Paradise Pools is committed to quality pool installations, high service standards and growing our great track record that sets us apart from other pool installation contractors. Paradise Pools offers the following services: New pool construction Pool remodeling services Pool equipment servicing and repair Pool, spa and hot tub maintenance Pool opening and closings Combining reliable labor services, designing expertise, and honest business practices, Paradise Pools delivers the whole package! Experienced installation crews never fail to deliver quality workmanship and use only the best products in the business. Using specialized contractors, owner Jason Lott ensures that each project receives the highest level of quality and efficiency. Because of our commitment to quality, the top contractors and landscapers in the valley continually refer their clientele to us. This is also because from the beginning sales meeting to the start-up of the pool, we work with the customer to design the pool of their dreams! Call Paradise Pools today to set up a consultation!

Timeless Pools saved us after our first pool contractor declared bankruptcy. Timeless carefully…read moreinspected the work that had been completed, advised us on potential problems and came up with solutions to fix the issues. We ended up with a far better finished pool than the first company would have given us. Colton and Tom were always available to answer questions. They have a great crew and showed up when they said they would be at our house. Everything about working with Timeless Pools was fabulous. Our only complaint is that we didn't start the project with them. 10/10 would recommend.

From the owner: Utah’s only Genesis® Certified Master Pool Builder. PebbleTec’s most-awarded western U.S. builder…read more Fully retracted/concealed pool covers. Visionary water features and lighting. Unequalled craftwork with stunning materials. Ingenious innovations. 3D designs, new and remodel, outdoor dreamspaces. Free estimates.

Signature Pools was hired to build our pool 5 years ago. They were amazing to work with,…read moreconsidering our HOA delayed our project substantially. Once the HOA signed off they were very prompt in finishing the pool even with rain delays etc. Our pool is beautiful, and we have compared it to many parade homes, and ours far exceeds anything we have seen. We loved our experience with them so much, we are having them build our new pool at our new home we are completing this year.

Dave and his crew at Signature Pools are absolutely amazing from start to finish. They work…read moreefficiently and get the job done. Our pool and hot tub turned out beautiful and we couldn't be happier. Our pool was built in 2011 and we still have a great relationship with Dave. He is a phone call away and there to help with anything he can. We currently use his maintenance crew and they are the best we've ever used. Highly recommend Signature Pools.

Excellent customer service! Shawn was very helpful and knowledgeable about all the products…read more I highly recommend these spa pools!

Company does not stand behind their warranty. They refer customers to local dealer. Our local…read moredealer is unresponsive and Bullfrog doesn't assist. We are stuck with a broken spa and no option to have repair completed.

Love these guys! They did an amazing job. Loved all the design ideas they brought to the project…read more Wouldn't use anyone else!

From the owner: The Service That Makes Owning And Enjoying A Swimming Pool Easy…read more Looking to beat the heat or just in need of some splash-sourced fun? Our experienced pool crew can transform your yard from a dry desert into an oasis worthy of a pharaoh. Well handle everything from the design to the installation and Well be your pool company for the years to come. Weve helped our clients get the pool of their dreams at a price they can afford. And dont worry, our pool pros will be by your side every step of the way, keeping you informed and updated on the entire process. Contact us today and get ready to make a big splash. Serving all of Salt Lake and surroundings area since 2011, we offer our expertise and understanding of pool construction to help you create your dream swimming pool, be it simple or spectacular At Elite Pools we specialize in designing and building custom and luxury pools and spas with unique features such as vanishing edges, zero entry, Baja shelves, grottos, waterfalls, fountains and automatic covers. We also build commercial pools for recreation centers, water parks, hotels and residential complexes

We are in the Wasatch area. The service was prompt and reliable. Very knowledgeable! Crystal Pool…read moreand Spas came in, cleaned and reset our spa and she's running like new again. Chemicals are perfect and tests came out great. I would definitely recommend them to my friends and family. Fair prices, glad I called them. They came in highly recommended through word of mouth. Check them out!

STOP! Seriously, find a different pool/spa center. Otherwise find yourselves dealing with wolves in…read moresheep's clothing. They'll *appear* to be rolling out the red carpet for you, they'll be upbeat, and eager to help you find what you're looking for... but what they're really looking for is a SALE! They're crafty with their words and strong salespeople. You might even feel like they value you as a customer, but they value REVENUE above all else. The experience we had here was by FAR worse than any other shop we visited--it was like night and day. We have signed paperwork stating they would not keep our deposit if the item we were looking for didn't work with our space. Well, we came back to inform them that we needed to switch from a SwimSpa to a hot tub. We could have just cancelled the order entirely, but after being duped, we decided to look for a hot tub instead. They were unable to offer what seemed to be a very reasonable ask (based on the massive margins in hot tubs). Unfortunately, we couldn't come to an agreement. I called, with a kind, patient, and professional tone, and said..."It doesn't look like we are going to be able to make a deal." Heidi didn't say anything for about 30 seconds. Then asked, "So what are you saying?" I said, "We just need to cancel the order." She got SO ugly as soon as I said that. They definitely showed their true colors. They were kind and friendly until they didn't like what they heard. I was yelled at, criticized, and eventually hung up on (one employee was in the background prompting questions/comments to say like this was a battle to just win). Rather than listening to understand, they listened to respond. Rather than having a consistent demeanor and commitment to customer satisfaction, they were inconsistent and inconsiderate. As I was on the phone with them, I started taking notes of what was said (see photos attached to this review). I can almost promise you this: You WILL find a MUCH better experience A-Z at any other pool/spa business in the immediate and surrounding areas. Also, take a look at what seems to be a very unethical warranty service fee they charge you with a manufacturer's warranty that actually covers warranty/labor. They charge you extra money for what they're actually getting reimbursed from the manufacturer. S H A D Y! Update (in response to the laughable reply by the business): It's funny how Heidi called ME after she started seeing bad (but honest) reviews. Once again, I had to endure another lecture and very different tone than the one she used when trying to close a sale. She started with, "I hope you feel good about what you're doing." I told Heidi that I was just telling the truth because I believe consumers should know who they are entering into business with. I won't spend many words on providing a rebuttal to her lies and cheap attempts to save face (clearly she cares more about reputation and revenue than she does about people and professionalism). Anyway, buyers beware. Check this businesses reviews across platforms, check the Better Business Reviews, and proceed with caution. From one consumer to another, I recommend you at least engage with adjacent spa shops before signing anything at Crystal Pools & Spas. You'll notice an immediate difference.

Not sure how many more times I need to call ASP Pool Company? The address on the card I got in the…read moremail shows the business address as a house located in Riverton. They have an answering service that does next to nothing when requesting pool maintenance. Maybe they are racketeering, who knows?

POOL OWNERS BEWARE!: We have been with ASP for 1.5 years. The first year, when they were "hungry"…read moreso, we had EXCELLENT service. Towards the end of last season, new people were coming each time & each one was less & less experienced. This year, they opened our pool about 2 months ago. It has been murky & gross ever since! The office girl - who the tech told us "is the wife or girlfriend of Riley (Luettgerodt), the owner" - is THE WORST. She runs interference for Riley, she is ineffective & doesn't respond - even when she famously says, "I'll call you right back", so don't believe her. Consequently, our swimming pool is a mess under them! We are supposed to teach swimming lessons & it has caused us to be unable for a few weeks now. The "service tech" they sent to us yesterday said "maybe your vacuum isn't working because you need to change your filters" (something we pay THEM to do & HE DIDN'T) THEN, as icing on the crap cake - the "service tech" had NO IDEA what a valve was! ARE YOU KIDDING ME??? Train your people, Riley & Jarom! The "cleaning tech" only brushed the pool - he didn't check the chemical balances, nothing! And, that awful office / dispatch girl again said, "I'll call you right back" & RADIO SILENCE. So, we are firing them. We are warning others NOT to use them - they don't know how to scale company growth & maintain quality service OR retain customers. They are excellent at taking your money and, that is where their excellence ends!