I went to this place for an iPad screen replacement, and the experience exceeded my expectations…read more The owner, Adam, is highly skilled, knowledgeable, and incredibly quick--he replaced my iPad screen flawlessly in just five minutes. And the price was better than I expected. While waiting, I ended up browsing the shop and buying several gifts for my kids. This little hole-in-the-wall spot is a hidden gem that will genuinely surprise you. I left completely satisfied and will definitely return for future electronic repairs or even gifts.

Wife's phone would not charge. Javier meticulously cleaned the charger port. Problem solved. Javier…read moreexamined the phone and found a corner of the top layer of the screen was popped out. He glued the screen back together and suggested a very reasonably priced case that would securely clamp the screen layers together. 860 Pro&Shop was a real find. A gem!!!

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

The service was quick wonderful and affordable would definitely come back to this location for any…read morephone fix.

Very happy with these guys. Jo'se especially. I have been going down there for about 20 years on…read moreand off. Each time I go there I get what I call the personal touch. Not automated, course, slam, bam,thank you mame. This guy is personable, Knowledgeable and Honest!!!! Something rarely seen today. All the time with more than fair prices for my repairs and or replacements. Am very happy with these people.

Thank you. But I didn't get a lollipop lollipop!! Pat…read moreGood day yum lobster roll.. Hungry!!!

A great professional, courteous and effective device repair service at an excellent price! I…read morebrought in my PlayStation two and android phone because of power problems in both devices. Sandy offered a free assessment at the meeting I scheduled very easily online. Sandy determined that my phone just needed a new battery, and he expedited my purchase of the correct battery through Amazon with no service charge. He fixed my PS2 at a good price, including the power issue and cleaning the interior. Both devices now work perfectly, and now I don't have to throw out 100 video games! Such a great asset to have, this service! It's so clutch to have a reliable device repair shop owned and operated by a local family business with such a knowledgeable and skilled technician. I will be bringing all my future device repair needs to Dr. Apple, including my iPhones and home theater devices, and I will be recommending Dr. Apple to friends and family!

Wasted 350 dollars for a broken display screen afterwards. This is crazy please dont go for fixing…read morehere

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

New address is 80 Washington Street, Middletown CT Quick, Helpful, Knowledgeable and great prices!read more

service was great professional. had parts on hand. quick and outstanding and reasonable pricing. my…read morego to from now on

I have very mixed feelings about this location. The first…read moretime I came here (back in September), I was told that if I dropped my phone off before 3pm it would be fixed the same day. I arrived a little after that, and my phone was repaired and ready the next day with no issues -- so my first experience was positive. Four months later, my screen started malfunctioning with no physical damage, which should have been covered under warranty. I scheduled an appointment online for Monday, drove 30 minutes, and when I arrived the store was closed, even though both the website and phone system still said they were open. There was no notice or update. I called the next day before driving there again and was met with attitude about them not notifying anyone they had been closed. When I arrived later that afternoon around 4:15pm to drop off my phone, the entrance still wasn't shoveled. I had to climb through snow just to get inside. The next day, I was charged $99 by my insurance because the claim was automatically changed from "warranty" to "accidental damage," even though the repair was not accidental. (This was done by the insurance company, not the store.) When I went to pick up my phone, I was told my SIM card tray was missing -- which was not true, as it was in the phone when I handed it over. It was inside an OtterBox-style case that snaps together, so it couldn't have just fallen out. The employee I originally gave the phone to claimed it was never there, while the employee helping me at pickup (who was much kinder) offered to order a replacement. I ended up ordering one myself because either way I would have had to wait two days -- but if the store ordered it, I would have had to drive 30 minutes back to pick it up. It made more sense to just pay the $6 and have it delivered to my house. That said, I want to give huge credit to the second employee who helped me with the insurance issue. He spent nearly an hour on the phone fighting with the insurance company, dealing with dropped calls and transfers, all while still helping other customers, just to make sure I wasn't wrongly charged. He didn't have to do that, and I truly appreciate him for going above and beyond. Because of him, my experience went from incredibly frustrating to being handled with genuine care and effort. I just wish the overall process, scheduling, and communication, was more consistent and professional.

I give two stars only because the initial contact was polite, helpful and worked with me on the…read morepricing. I was told the screen protectors would be ordered and in on that Thursday but to call first which I did and another associate told me they weren't there but would be tomorrow. Friday I call and was told by this same associate that only my screen protector was there, not my husband's but was confident it would be in Saturday. Saturday we went to the store (the original person I spoke with still wasn't there) but the one I had been speaking with since was. He went to get the screen protectors and apologized but the my husbands still hadn't arrived. He then proceeded to apologize with package in hand for reading the box wrong and in fact did not have my protector either! I explained these were being ordered by (P) and expected Thursday and today were told you have neither. He did apologize and stated he would tape a note (wrote it down in front of us) in the back and would order our protectors and call us immediately when they arrived. Its been two weeks!!!! I'm done with them and do not recommend this store. I feel its poorly managed. If they can't handle a small simple issue, I feel sorry for anyone with a major concern! We pay for this insurance through our cellular carrier and this is the less than basic service we are to experience? DO BETTER!!!

Wow, I could not be happier with my experience with this store, their employees and their service…read more When my phone screen cracked I was expecting the worst. I submitted a claim through the Verizon website late last night, and showed up as soon as they opened today. Sure enough, they had the claim pulled up and were ready to take my phone. It took less than 20 minutes and they had fixed my screen. The employees were great - very kind, they made conversation with all of the customers, were very honest about how long it would take and what would need to be done. I was very happy with the service and with the timeframe that they gave me. I normally get very stressed out when it comes to doing anything to my phone, especially when it's broken, but they assured me that it was a quick easy fix, and they absolutely delivered on that. I know this is a pretty simple task compared to what else they may be able to fix, but I was still extremely impressed. Although I bought a screen protector as soon as I left, it makes me very reassured to know that there is a great company who will be able to fix my phone if needed in the future.