Five stars all the way for Little Creek Construction! The entire team was incredibly professional…read morefrom start to finish. Their communication was excellent, they had amazing attention to detail, and most importantly--the workmanship on our new deck is superior. If you want quality work done right, I highly recommend Little Creek Construction!

We recently hired Little Creek Construction to finish our basement. Ryan, the owner, brings a high…read morelevel of professionalism, craftsmanship, and attention to detail. He spent time listening to our vision as we collaborated on layout and design. Debbie runs the office smoothly, making communication easy and efficient. Ryan assembled a great team of subcontractors--from framing, electrical, plumbing, flooring, wood and trim work and painting--each one highly skilled, respectful, and reliable. Questions were always answered promptly, and the entire project was managed very well. The quality of the materials and the finished work are durable and high quality. We are so pleased and recommend Little Creek Construction!

We had an extremely disappointing experience with Custom Built Structures, and we feel it's…read moreimportant to share it so others know what to expect. The problems started before construction even began. Ben at American Metal Garages told us our metal building would be installed about a week after the cement floor was completed, so we scheduled the closing on our house based on that timeline. After contacting Custom Built Structures, however, we were told the actual lead time was 2-4 weeks. Because of that delay, we had to move all of our furniture and belongings off the concrete pad. We specifically asked what clearance was needed and were told to leave a 5-foot perimeter around the pad. We followed those instructions exactly. From that point forward, communication was almost nonexistent. I spoke with Kaitlyn, who oversees jobs in North Carolina and Tennessee, only once. I left approximately four messages asking for a return call, and none were returned. Construction dates changed repeatedly, but Custom Built Structures never contacted us to let us know. Every update came because I called them. Eventually, we were given a firm installation date of Friday, June 26. We took time off work to be there. By 11:00 a.m., no one had arrived, so I called the office. I was told there had been a problem and that someone had left us a voicemail. The message, which came after 10:30 a.m. and was flagged as spam, simply said the crew would not be arriving that day. There was no explanation, no apology, and no effort to contact us in a meaningful way. I again asked for Kaitlyn to return my call. She never did. I called again Saturday and left another message. That call was never returned either. Meanwhile, Bernardo, the crew leader, contacted us directly. He explained that his crew had been delayed because they had been sent to another job where they hadn't been informed an RV was still parked under the structure they were supposed to work on. He told us they would arrive at our property at 6:00 Sunday morning. After heavy rain, they finally arrived around 6:30 that evening. When they got there, they immediately realized there was another serious problem. The space we had left was exactly what Custom Built Structures had instructed us to leave--but it wasn't nearly enough room to erect the building. The crew spent roughly three hours trying to figure out how to make it work, attempting unsuccessfully to contact someone at Custom Built Structures, and repositioning their equipment. They didn't begin construction until around 9:00 p.m. The following day they worked approximately 14 hours. In total, the job took about 38 hours over 4 days instead of the roughly 12 hours it should have required because they had not been given accurate site information, and neither had we. The crew worked incredibly hard under circumstances that were not their fault, finally finishing Wednesday afternoon. Afterward, I contacted Custom Built Structures and finally reached Kaitlyn. Because of everything that had happened, I asked to speak with an owner or general manager and was connected with Elizabeth, who I believe is one of the owners. I calmly explained the entire situation. Rather than acknowledge the company's repeated communication failures or the unnecessary burden placed on the installation crew, she immediately insisted there would be no compensation for the crew's extra time and effort. When I questioned that decision, the conversation became argumentative instead of solution-focused. Our biggest disappointment wasn't the delays--it was the complete lack of communication, accountability, and customer service from Custom Built Structures. We were repeatedly given incorrect information, ignored when we asked for updates, and left to deal with the consequences of mistakes made by the company. Meanwhile, the installation crew worked far beyond what should have been required because they were put in an impossible situation. If you're considering hiring Custom Built Structures, be prepared for poor communication, shifting schedules, and a company that appears unwilling to take responsibility when things go wrong. The only bright spot in this experience was Bernardo and his crew, whose professionalism and work ethic stood in stark contrast to the way the project was managed. -- Lisa Kirkpatrick and Kenn Jacobine

Have received no communication. Will not return phone calls or respond to emails. Have waited 6…read moremonths & still no structure. Very disappointed with lack of professionalism and timleness.

DO NOT USE THIS COMPANY!!! Absolutely the worst customer service. I have been trying to get them to…read morecome out and fix the horribly built building I have ever seen. I have sent them 21 pictures of the CRAPPY workmanship. You should see how sloppy and half assed this garage is! I have called them to get them to come out and fix this building that LEAKS! This building still can't pass inspection until they put 2 more anchors in. I have been trying to get this fix since the end of March 2019. Every time I call the girl is always out to lunch, when you call back she is still out. For 2 hours and all the time I don't thinks so!. No one wants to try to help you or call you back, I have tried to get their supervisor out to look at ALL THE PROBLEMS that I have with no avail. I have had to file complaints with the NC State Consumer Protection Agency & the BBB of Raleigh. Sad that I have to get an Attorney to get this taken care of! If they have a negative 0 for ratings, I would use it!

I could write a novel about all the messed up things this company has done. When the people arrived…read moreto put up the carport they said they couldn't get up my driveway. Ive had a 20ft wood framed building brought up in one piece, as well as the trusses for the house, but ok, Ill give them that one. Then over 4 months later they call and say they are bringing it again! So I take the day the day off work...for nothing, they didn't show up! Then the next day they finally come, there are huge bolts sticking out of the bottom of the carport just waiting to cut my tires, and its not even level. But I pay them, just glad the whole disaster is over with...so I think. Then they have the nerve to call the next day and say I owe an additional $350, for restocking fee!!!! Good luck getting that! I have the original bill stating "paid in full". Don't get anything from them....just look at the reviews!

Your service is really a roll of the dice depending on which technician they send for the job. The…read morefirst technician said he was leaving to get some materials to replace my door guard, came back with different materials claiming that it would be less invasive and would get the job done. When he finished the job it seemed like he was trying to cut corners and get out of taking my door off the hinges. Unsurprisingly, the solution didn't work and actually made the situation worse (I could no longer put a carpet in front of the door) and it looked really bad. He also replaced the threshold strip in one of my attic doors and it looked like also didn't look great. I followed up online and they sent out another technician. Jason was very prepared and came to my place with the right materials. He took his time to make sure the job was done right and made sure to clean my door after putting it back on the hinges. I wish he came out the first time. Overall, the communication with RC was great. They were responsive to any online communications and willing to work with me. They also send out a text when the driver is on the way so you know when to expect them, which was always pretty close to the time estimate provided prior.

I highly recommend RC Maintenance & Renovation with a majority of your project needs. Jason came…read moreout to the home and did a fine job of repairing a rotted window frame due to a leak. Their prices are also very reasonable. Thanks again RC Maintenance & Renovation! A very trustworthy company. New update on the review, we were quoted up front for $250.00 for the repair. When the actual invoice came in, it was listed at $453.69.

We had to file fraud complaints with the consumer protection agencies & AG about this company when…read moreour building was never delivered. And then after we got our deposit back from the credit card company, they charged our card again! Given that they were not authorized to save our info, they were reported for theft when this happened. I have no idea how they are still in business.

After reading the reviews here I have to agree with all of the ones that are totally negative. If…read moreyour thinking about getting a metal building you better look somewhere besides this business, nothing but headaches right from the start. Only one thing comes out of this company are promises, promises, promises. They do not show up when they are suppose to the work they do on their building is nowhere like it is supposed to be and when it's all over and done with they will not return your phone calls and will not do anything to resolve the issues. Sylvia and Ruby are nothing but a joke. Believe me if you have any kind of problems with your building your stuck because neither one of them will do anything about it and don't expect anything from the owner. I have called so many times and left messages with no return. Just remember if you buy from this company and you have problems....YOU HAVE BEEN WARNED.....

TNT Carports, Barns.com, and carports.com are all the same company and are affiliated with Coast to…read morecoast carports... all have F ratings with the BBB (see the BBB screenshot). SCAM!! They'll take a deposit and ghost. In late 2022 I entered into an agreement with TNT Carports, Inc to purchase/install a shed. A downpayment was made at that time. In mid May of 2023 the foundation was poured. There were some delays due to wet soil conditions. At the end of May 2023 I contacted Coast to Coast carports to let them know we were ready for installation. I do not know Coast to Coast's affiliation with TNT but believe they were contracted as a third party to complete the installation. I have been contacting Coast to Coast over the last 6 months requesting the installation. I have not been given any dates and have requested at least an estimate for completion and have not received a responses. My communications through email and phone calls are going unanswered.

It would be NO STARS but I have to choose one. Ordered in August and has yet to be installed. Said…read morethey would be there today and never showed! When I called they said they called to cancel but I never received a call!!! Getting the run around about a refund too!!!!