don't recommend this property company. They don't believe in giving individuals a second chance…read more The past two places of residency I have paid my rent on time and at times, ahead of time. I make 3 times of what is needed to afford the property and because my credit score was a little low I was denied. I went through a divorce and explained that and now, getting back on my feet. And, in a program working on my credit. I'm quiet, very clean and take care of others peoples properties as if it's my own. That's ok, time will tell....

As a tenant living at one of their properties, I felt uncomfortable and on occasion unsafe by the…read moreway that they managed the property. They do everything in-house and cut corners so that they don't need to pay for adequate service/repairs.

They took over the property less than a month ago and have since allowed the garbage to go weeks…read morewithout pick up, offering to send maintenance to take it until they figure out the issue but never sending them. They also do not communicate well. Paul will speak to you like a subordinate if allowed to. Small things like replacing blinds and or routine maintenance of grounds becomes an issue and you will be chastised for reminding them that request have been marked as completed but never followed through with. Spend your hard earned money elsewhere. No one deserves to be spoken to with such disdain and then be expected to pay rent. You will have to remind Paul that you do not work for him and even if you did, he doesn't have the right to treat you like a plebian. My electricity was shut off due to failure to pay it, and it is included in my rent. My worries about my insulin and food were too annoying to Paul perhaps making them pay for it may give him some perspective.

Great apartments in the east ave/park ave area. My apartment was spotless when I moved in and any…read morething I asked them to fix was done before I moved in. I think I get a great deal for my apartment and I'm very happy with it. The only reason I am not giving 5 stars is because every time I had to go into their office they make me wait far too long. They start making phone calls and dealing with other stuff before they handle the customers that are there in the office (even when I have an appointment!).

I was tenant at one time and the communication was horrible. Once I moved out, they could not even…read morecut a check for $60 minus the rent , even though I left the apartment in excellent condition in a bad neighborhood. And I called them 5 times and no one called back. Talk about cheap and rude.

I love my apartment and the company roc was respectful and kind he helped me move in an made sure…read morehe found a area an friendly neighborhood environment for my child I recommend this agency

Trusted this useless property management company to manage our properties. They did a terrible job…read moreof placing tenants in our units so the renters were impossible to evict when they stopped paying rent. They've also neglected all of our properties and we're now paying thousands to repair each one. We will be suing.

Shady and unethical business practices! Do not hire them to manage your property. They scammed me…read moreout of money so I took them to court. I won, of course and now they won't pay. But I will get my money... Do not do business with them! Avoid at all costs!

Realty Performance Group is the Property Management Group for the Townhouse development I live in…read morein the Victor NY area,,, over the last several years they have been great to deal with! Whenever I reach out to RPG they are all extremely responsive, from Liz in the office, to the property manager Chad Fetterman, right down to the owner Robert Marvin, they have all been just great to deal with. They are quick to respond and very friendly and they ensure things are getting done in a timely manner. The guys that work in the development taking care of maintenance issues, etc. are all terrific too. After living in an HOA setting for several years, I can truly say that RPG does a great job, through the years I have dealt with other property management companies that don't hold a candle to RPG for service, maintenance and follow-up! And after two once in a hundred-year storms hit the Victor NY area in as many years they did a great job orchestrating and managing the massive cleanup and repair jobs.. I give them an A+

Reality Performance Group does not have any integrity. The managers do not enforce rules and…read moreregulations for everyone in an HOA. They let board members get away with breaking rules. The owner has a short temper and takes it out on homeowners. Have had to call the town on them many times for violations. Rather than deal with issues they will start to retaliate against you. Have had to call the police and file a report for harassment.

went to 1 apartment showing damaged floor boarding that was advertised as having "new floors" and…read morehad a horribly pee-soaked shared hallway leading to the unit. The apartment was still occupied by tenants who had their belongings out in the open (because it is their home, although they rent. Landlords seem to forget that). only 5 minutes into the showing, the 'landlord' was glued to her phone and ignoring potential tenants. Kind of like she said what she needed to say at first, then the quarter ran out of the jukebox. further, I watched people come in, BOLT to the bedrooms (without looking at the kitchen/living room) and say 'go go go' while rushing out the door. I'm more than positive that Kristin let people rob her tenants without checking who was there for the showing. several strangers had shown up in the time we were there and there's no way to keep track of everyone. this landlord should probably just go back to bartending. the entire experience was foreboding, and I recommend anyone to check out other reviews with similar experiences. seems to be a pattern.

I have lived at 90 Alexander St Unit 1 for the last 2 years. At first glance it seemed like the…read moreperfect way to start my journey in Rochester. It started with electrical outages here and there that were initially quickly resolved. When I re-signed my lease a year later it got a lot worse. In July whenever I would use my microwave it would trip the circuit and I had no access to the breaker. It took on 3 occasions 4-5 days to flip a breaker. Causing me to lose 100s in groceries. Essentially being without power for 3 weeks with a day or 2 in between outages. I was told that my microwave was defective and replaced it. The microwave was not the issue as these outages kept happening. They then replaced the breaker. I was told by someone on their maintenance team "This building needs to be rewired but they are too cheap to do it." These outages would come once a month sometimes twice. Eventually, they rewired it so that the lights in my bathroom and bedroom don't work but it would prevent my appliances from overloading the circuit. The furnace died this last December for a week. In one of the coldest weeks of the winter. This past week, the whole building has had no hot water and while fixing it a pipe burst causing my living room and the entrance way to the building to flood. I have requested some sort of relief to these situations that have cost me a lot of money. I couldn't even get an apology from the property manager. Don't rent from Wilco, they don't maintain their properties, don't care about their tenants and don't deserve your money. Save yourself money and headaches, and find a better option for your rental needs.

Full of sh*t. They approved me for an apartment and told me I can move in June 2024 & now all of a…read moresudden they lying saying I didn't contact them which I did and sent them the paperwork they needed however they didn't want to give me the place because I was unimpressed with their property and their management. Twenty dollars for the application and no communication. I don't think I want to rent from someone like that so I'll continue to keep looking and I don't want nothing to do with them. However I would like twenty dollars back and they kiss it where the sun don't shine. Beware they are liars and thieves. Not professional at all.

too many stories to tell. if you prefer just paying ya rent and being left alone indefinitely, this…read moreis the place for you.

If I Can Give 0 Stars I Would..The Lady Trina There Is Really Rude ..She Has Been Nasty To Me Since…read moreDay One.. And When I Tell Her She Is A Nasty Person You Flips And Says No You Are Nasty Or No It's You The One With A Attitude..I Called Regarding Getting My Security Deposit Back And The Moment I Ask For A Written Statement She Became More Nasty...This Is Something That Isn't New To Me I Would At Least Think These Management Companies Will Have Compassion In Their Field Of Work And Try Their Best To Help Out A Tenant Regarding Money That Is Owed To Them.. I Use To Call For Work For The House And Was Given Attitude On More Then One Occasion . It Honestly Made Me Feel Helpless Because I Was Putting All This Money On Rent And Wasn't Even Getting Respected...I Honestly Hope No One Has To Deal With This Management Company.

If I could rate them a 0 I would. Utilized them for their property management services and they…read moreliterally only depreciated the value of the home because of the lack of good help and awful craftsmanship. Have to fix their mistakes after I terminated their contract and services. You would be better off managing your own property. They take your money and literally do nothing for you. If you choose a property management company don't use them! You will regret it after the fact.

Jesse has done great work for us for several years. One big project included bringing in topsoil,…read moregrading, removing rocks, and hydro-seeding. Routine maintenance has included occasional mowing and periodic applications of weed & feed and soil Ph balancers. Jesse is easy to reach by phone and he responds to every message. His work is top notch and shows excellent attention to detail. I recommend Jesse without reservation for any kind of landscaping, yard maintenance or cleanup work.

They did a very nice job tearing down an old retaining wall and regrading the front lawn and put up…read morea real nice reduced sized timber retaining wall I'm very satisfied with the work they did and their professionalism all at a very fair price I would recommend them give them a try.

Ive been working with Torres Turnkey Property Management and it's been a really smooth experience…read more From the start, they walked me through the process and answered all my questions clearly. I like that they have an online portal where I can see updates, rent payments, and maintenance requests all in one place--it keeps me in the loop without having to chase anyone down. When I needed help with a repair, they scheduled it quickly and even sent photos after it was done, which gave me peace of mind. They also provide weekly rent updates and monthly reports, which makes it easy to stay on top of everything. Overall, I feel like they're organized, transparent, and genuinely care about keeping both owners and tenants informed. It's been a refreshing change compared to past experiences I've had with other companies

I wish they had a -5star rating option available because Torres turn key deserves it....they are…read more100% crooks the have robbed me of over $600 in application and background check fees only to destroy my credit score by running credit checks redundantly and never to contact me to tell me im approved and/or not ......