This branch of Farmers was very helpful! My experience was good, and the customer service was…read moregreat. Overall the staff was very welcoming and willing to help with whatever I needed. I would definitely recommend them to anyone looking for insurance in the Castle Rock/Castle Pines area!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Castle Pines, CO area since 2016, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Nick helped me and my husband when we were shopping for homeowner insurance and an umbrella policy…read more His prices are super competitive and he looks beyond rates to make sure you are getting the best policy. We really appreciated his knowledge, quick response and he is easy and a true pleasure to work with. We also learned that only State Farm agents have access to their rates, so if you are like us and were with another company and they "shopped" for you, they absolutely did not shop State Farm rates. Call Nick and see if he can help you.

Nick has a great team! Chad assisted me with a State-to-State transfer and showed nothing short of…read moreprofessionalism! He was very knowledgeable and made this transition really easy for me! Thank you guys!

Where do I begin.... Worst agent ever. I have multiple homes and vehicles through Allstate and…read moresadly am going to leave. How hard is it to screw up insurance? Go see Tammy...she will figure it out. 20 year customer with Allstate with Brian Counterman as my agent and as he retired, was transferred to this sh1t show operation. Sorry Tammy but you actually figured out how to screw up a basic necessity like insurance...there are other options out there and if someone reads this, run.

Service was great when I was new to this agent, however the service has deteriorated considerably…read moreover time. When I would call to speak directly with the agent I would get a voice mail, or one of her assistants. During the past year of being a policy holder, I never once received a return phone call from my agent. That said, after being with Tammy Lopez and Allstate for 5 1/2 years, it was time to move on.

Kristi is a great agent! I have had several agents as I moved from state to state and she is the…read moreonly one I have actually talked to, very involved and very knowledgeable! Knowing I can call her anytime is comforting, I highly recommend Kristi Stearns and her team!

Exceptional service and understanding of the products they offer. They made it so easy to obtain…read moreinsurance for our home and auto. Everyone is friendly and helpful. Definitely recommend Kristi Stearns as an insurance agent.

Very professional and a severe lack of quality customer service. Do not work with Eric Holmes for…read moreyour homeowner needs. Atrocious service!!

Whatever you do, avoid this insurance agency at all cost! Totally botched the insurance payment on…read moreour home leaving us open to great loss. Ten days after payment was due and they still hadn't gotten it deposited due to a snow storm. I had to make the payment myself after receiving very threatening correspondence from Farmers corporate. Phrases in the IMPORTANT EXPIRATION NOTICE we received like "Your policy has expired. Your insurance ceased on the Expiration date shown above" & "The mortgagee on your policy has not paid the premium due to keep your policy in force. Please make the payment below to avoid a lapse in coverage" were terrifying. But our concerns were completely dismissed by Eric Holmes an "Insurance Professional". He says "oh that's Farmers and not us". Not even the slightest concern about what those words mean to a policy holder. I chose to believe Farmers Corp before his word. Thankfully we didn't need to test his claims of those words from corporate meaning nothing. They gave our mortgagee the wrong address to mail the check to begin with. When finally getting them the correct physical address, they sat on the check they received for days because of a snow storm. I can sit on my couch and deposit checks I get. Time for Farmers to step into the 21st century. Nothing but excuses and not even an apology for all the stress and trouble. And don't think for one second that Loni Griffith an apparent office manager will be of any use. Nothing but a bad attitude from her and a horrible scowl on that face of hers, mocking me on the way out the door by repeating my ending phrase of "oh happy day at Farmers". What a piece of work these folks are! Way to tone it down or calm my flabbergasted disbelief in the way this agency treated my wife & I. I've been with Farmers for decades! We'll be shopping around now that's for sure! And never mind the fuel costs associated with having to go to both the lender in a town 50 miles away and to my own agent. Let alone the hours of many calls and the effort to do their footwork to get to the bottom of our issues. And Farmers blames the lender even though they'd sent the first check 3 weeks before it was due! Don't ever believe a word these folks tell you. There's a reason this particular agent only has 3 stars now when every other Farmers agent here has 5 stars in our little town.

John and his Team really care about their clients and provide a tremendous value. They shop…read moremultiple companies to find the best coverage for the price. Everyone in the office is very helpful and they have great communication. I definitely recommend giving them a call.

From the owner: We are a locally owned and operated independent insurance agency in Centennial Colorado offering…read moreproperty & casualty insurance to both individuals and businesses here and in 14 other states. We take the time to understand our clients needs and tailor an insurance package with same or better coverage at an affordable cost.

We have been working with Steve and his team for countless years. We have carried Allstate most of…read moreour lives and have had different agents over the years, due to moving out of state. Steve and his team have always gone the extra mile to make sure we have the best coverage for all of our things..whether it be...home, auto, life, renters, etc. -we were covered in the best possible way and at the best price possible for all our items. He and his team are available (they actually answer the phone) and answer any/all questions in a very reasonable amount of time-and if they can't get to you immediately- THEY WILL CALL YOU BACK! Their customer service is top tier in my book and I would highly recommend their agency and team to others & I have referred others-and will continue to do so! Keep up the great customer service, Steve & team!

I am an employee and long time customer at Steve Dow Allstate, and I have nothing but amazing…read morethings to say about this agency. Steve and all of our staff are nothing short of incredible. Amazing place to work and I have zero complaints about my experience as an employee as well as a customer. I highly recommend this agency.