Ok, watch this place. They always say, just drop your stuff and we will take care f it.Well I got…read morecharged back 40.00 for something I dropped off and never got back to Amazon.when I asked them about it, they where really rude.Make sure you get a receipt so they don't keep your returns

After Bank of America couldn't notarize our form for us, we walked across the parking lot to UPS…read more They can attach a notary page if there's no spot for the form to be notarized which is what we needed. It costs $5 per form you need notarized which seems crazy for something that took less than a minute, but we had no where else to get it done for free. It was a quick in and out for us. They were friendly. No major complaints.

Young lady who helped me at the counter was extremely patient,helpful and kind With a technology…read morechallenged older person. She was incredible

The customer service here is terrible; the person behind the counter is rude. Apparently if you…read moredon't fit a certain demographic you're supposed to scan your own packages.

Folks here are always so kind and helpful. Shoutout to Roberto for going above & beyond!read more

We have resolved our issue. Thank you David for your help and resolution. I want to go on and say…read morewe have frequented The Postal Route for numerous services. The gift shop, shredding, package mailing and lately the addition of the wonderful coffee shop.

I'm extremely disappointed with the level of professionalism and customer service I experienced at…read morethis OfficeMax location, specifically in the printing department. Earlier today, I came in with a laminating job that I needed completed the same day. I made that timeline very clear from the start. Tyler assured me that the job would be completed by 4 PM, which is why I agreed to move forward and paid for the service upfront. I even tipped Tyler as a gesture of appreciation for good customer service, expecting that my order would be handled responsibly. Unfortunately, I later received a call saying that the job cannot be completed until Monday. This is completely unacceptable. I came to the store early specifically to ensure the job would be done today, and now my schedule and plans have been disrupted because of a lack of follow-through. If I had known from the start that same-day service was not possible, I would have gone elsewhere. What makes this worse is that this seems to be part of a recurring issue at this location. Several recent reviews mention service and reliability problems, which suggests this is not an isolated incident but a pattern. OfficeMax is a national brand, and with that comes the expectation of professionalism, accountability, and dependable service. Paying for a service, being promised a same-day completion, and then having that promise broken is unacceptable and undermines trust in the brand. I would appreciate it if someone from corporate could contact me to address this situation. Please provide the appropriate corporate customer service or escalation contact so this matter can be resolved. I hope this feedback helps improve service at this location, as experiences like mine should not happen at any OfficeMax store.

I stopped in here to complete some office work. I need it done at SAP and the young lady Yvette was…read moreso patient helpful with me. It took me a while to get through the screens on my MacBook in order to print out my work. She was able to take her time and help me. I looked around and as always every time I need office supplies and school supplies it's here!

Copy Express printed a small order (12 copies of 280 pages each) for me. They took great care…read morethrough every step of the process and suggested several approaches such as best paper weight, best binding, best cover material, etc. Also explained how to keep the cost down. They offered the lowest price of all printing companies I contacted. I highly recommend their services.

I am working with Ben for the 1st time and he is so great! Not only is he extremely responsive and…read moreable to do a quick turnaround job for me, he called to walk me through how to set up the document for printing. AMAZING CUSTOMER SERVICE!

This is probably the best print shop I've ever been to. They were so kind and reasonable. Would…read morego back here in a heartbeat.

I stopped by on 7-14 to ask if they could do a small printing job. An Incredibly rude woman…read moreinterrupted my request to ask that I "start at the beginning" She was unwelcoming and impatient.