The most fun, professional, fabulous place in Western Massachusetts for hair! All the stylists are top notch and are true magicians when it comes to hair of all shapes, sizes, and styles. You can go for routine styling or mix it up and you'll leave feeling fresh and fancy! A special shout out to Sue who consistently keeps this Redheaded Diva looking amazing time and time again! Check them out - you will be glad you did! read more

My stylist Cinda listened to me and helped me to figure out what I wanted. She's always has and easy going smile and has been giving me great hair cuts for years read more

amazing experience every time. Cinda always does exactly what I want. I wouldn't go anywhere else. Mary B. read more

I've been going to Tangles for years! Everyone there is so friendly. My stylist Tina is super knowledgeable about my curly hair and always does an amazing job! read more

I've been seeing Layna at Tangles for a few months and she always does an amazing job on my hair. The salon is welcoming and friendly. Can't wait to book a pedicure next read more

Originally, I was booked for a cut and color/ color consultation. My hair is incredibly dark and I was going for a bright and vibrant color, so I understood that I will need an additional appointment. I left with a nice hair cut. I scheduled my next appointment a week out. Upon getting to the salon, I was told my appointment didn't exist and they had no idea why nor could they find my new client information. According to the system, the stylist cancelled my appointment with no notification from me or to me. A system glitch is understandable but, more accountability should have occurred. I'm incredibly disappointed because I don't feel as though this is how clients should be treated. read more

It was a dark and cold day, and there I was back in the market for a salon again... I was scared! Really scared! I wanted an undercut, a style, and color. That's a lot of hair to entrust a new soul with, but I had no choice! I needed to be able to get in somewhere fairly soon! I couldn't wait a whole month to have an appointment. So I drove by this place and saw the giant scissors out front and figured that was an awful big pair of scissors and that they must be good! I called, I came, I met Bethany! I had a great time while I was there in her chair! We talked first about options and things I feel that have been good looks for me. She made some suggestions and I just felt her vibe and knew she would give me a great doo...she DID!! The cut she gave me was so on point! Low maintenance and so freeing! I had always gotten cuts which looked great that first day but then in my day to day when I don't have time for the tools, my head looked like a mop! Not this time!! I am so happy to say that she nailed it!! We went for a color that suited me...magenta with a deep red base...I never thought I would be that person who would go so bold, but then again I did shave half of my head soooo....the color is so fantastic tho!!! I love it! It suits me! Bethany is an Angel and I believe she and I will continue to work together for as long as I have hair! read more

Tangles Hair Design - Hair Salons Near Me - Westfield, Massachusetts

Avoid at all costs. I went in August for a full hilite/haircut as a new client of Grady's. I left with the entire bottom back layer of my hair and pieces in the front completely chemically cut down to half an inch. Literally. Its 6 months later and my hair is super thin because a good percentage of my hair is only 4 or 5 inches compared to the rest of my hair, which looks insane. The owner refunded me after threatening to contact the BBB. After reflecting on this 6 months later, I should have sued in small claims court for the irreparable damage done to my hair. Don't take any chances if you care at all about the appearance and health of your hair. read more

Noel is beyond outstanding and cares for her art and devotes herself to hair; just as those who are artists in the more traditional use of the word. She has been doing my hair since 2004, but truly she treats the entire person before her which to this day still amazes me. While her gift is hair, she still has an affinity for all aspects of who you are when you arrive. She remembers all of our chats, share excitements over events in both mine, and my childrens lives. She cares about her clients on every possible level and has always found ways to help me feel beautiful inside and out (even during times where "beauty" felt evasive for me). She helped me stretch outside my hair comfort zones.. side swept BANGS!!! ... my first bang since high school :) she kept me feeling fresh and young despite the early graying that started n my 20's... I have had the privilege to also work with Shelly who was amazing (and hey I was a "Noel gal" so my expectations must have been daunting ..yet Shelly exceeded them with ease) Katie has done an excellent job on my son and daughter's hair both of whom are sporting thick locks that can be challenging. Especially for my little man who has thick curly hair, a fairly wide head, and a longer style. I love each and every tangles experience. The atmosphere is light, friendly and relaxing. Just the right amount of chatting in between relaxing head massages while washing hair... and ALWAYS our beloved Louise offering coffee, water, friendly and inviting on the phone and in person. Louise is forever poised, ready help you in every and any way she can. The real distinction that sets Louise in a class of her own, and one that is quite unavoidable: Louise just feels complete when she is assisting people or making them happy, so everything she offers always comes with joy . Tangles... impossible to top! read more

Very, very nice, friendly staff, very customer service oriented place regarding hair. They only accept cash tips- they don't like to make (cash)change. That's irritating to me, I use my debit card primarily & really don't have time to make an extra stop to get cash for a tip. Regarding hair: the hair dresser was extremely friendly & knowledgeable, however, her hands were shaking while cutting my hair & when my long hair was stretched out to the side for cutting she could barely reach the ends to cut them. All in all my hair cut turned into a light trim, I could barely tell I got a hair cut (nor could anyone else) and it cost me $50 w/ tip. That's a lot of money for nothing. I dont have the time to return within the week for another "trim" so I just gave up on the place. read more