My daughter had a 10/10 experience at Tanner City. She was extremely nervous driving prior to doing her road hours. She liked both of the driving instructors and was so comfortable after just half of her sessions. The office staff is extremely helpful and booking the road test was easy. Even the day of the test, they were building up her confidence before she took the test. She is officially a licensed driver. I def recommend using Tanner if you are looking for a driving school. We are in Beverly and they drove to our house to pick her up for lessons. read more

Instructor was quite confusing and for my son with LBLD was very difficult to follow. 1st day had technical issues with Zoom. My son was never told he needed to makeup the time, was allowed to be given the final test (again nothing mentioned directly to him). Now I go to make his driving hours only to be told his test did not count and he has to makeup the hours and retake the exam. By the time he makes up the hours, it will be over 2 months since he completed the class. Poor communication read more

3rd child is finishing up with Tanner City. Phil has been a great instructor and has helped each get ready for the road test. The office staff was always so friendly and helpful when it came to booking lessons. read more

My son had driving lessons with Dennis at Tanner City Driving this summer to pass his road test. Dennis was very patient, flexible, and provided excellent instruction to my son. He passed his road test today! Thank you Dennis and Tanner City Auto for your excellent instruction and support! I would highly recommend Dennis and Tanner City! read more

I was hesitant to use Tanner City after reading so many bad reviews, but I'm so impressed with them. My son passed first time this morning, drivers Ed was seamless, booking lessons was easy, they were hugely responsive and I recommend them to anyone looking for a good driving school read more

Both my son and daughter took driving lessons at Tanner City Auto School over the past 2 years and I cannot recommend them more highly. Rose, Dennis, and Jack were all so positive and reassuring. I was quite nervous about the prospect of my kids driving, but the on-line program they took, the parent class that I attended, and the practical experience/tracking, combined with the practice road test lesson, all made me highly confident. Both kids were well prepared for the road test and passed without any difficulty at all. I'm grateful for their services and for the caring and compassionate staff. Thank you so very much!! read more

This place appears to be a scam. Took our money and never had enough instructors to give road lessons. Classroom instructors gave out old information about dmv locations (that no longer exist) and processes. It should be shut down. If you had the same or similar experience, I'd highly recommend you file a complaint with the BBB and the MA department of consumer affairs. read more

Loved the staff in the office and my daughter's driving instructor who was extremely knowledgeable!!I've been driving for 32 years and he even taught me a couple things. I recommend Tanner city auto school for any parents getting there kids started with learning to drive. read more

Don't enroll! they have no drivers and horrible customer service. You are required to pay up front and then you can't schedule road lessons because they don't have drivers. read more

During Covid they held virtual classes with up to 50 student. When it came time for road lesson never had any driver available and you'd wait a month out for a lesson and couldnt book more than 2 at a time. Then once finished with lesson (almost a year) you had to wait months for a road test. 3 people prior to my daughter failed the test. One kid didn't even leave the parking lot!!! How? So about 1000$ in, over a year time frame and no license to show for it. So now we can book another road test but I'm sorry no appointments till July ( it's May) another 135$ ($10 fuel surcharge even though the test is less than a mile) ohhh sorry since she'll be 18, it's more money to book the road test! ANOTHER license fee as well! So disappointed in this business and will be contracting the BBB Monday! The only business they are in is scamming kids and parents out $100s of dollars! read more

Can't even give them 1 star. paid for 2 kids and neither passed their driving test.. Cheaper to go straight through the registry.. A total waste of allot of money.. read more

Still waiting for hours, buyer beware they can not handle the amount of students they enroll

They are totally unprofessional and racist. The owner took one look at my daughter and asked if she spoke English. My children were adopted from Latin America as infants and speak only English. The co-owner insisted this was not a racist remark. It definitely was. I wish I could post his name. read more

Would not recommend. Lot's of other choices for driving schools. Too little staff, too many students. Not well run or accessible hours of operation. read more

Horrible! Unorganized! Calls go unreturned. I have no idea how they are still in business. Waited and waited for road lessons. Totally stick it to you with another $125 fee for the driving test - this is their fee not the RMVs!! I wish I'd known not to go there!!! read more

Run as fast as you can away from this place. They do not have enough instructors to do the road lessons. They will never return your calls but they will take your money up front. I ended up having to file a claim with my credit card company to get my money back. Go anywhere but Tanner City read more

Brenda is the worst business owner I have ever experienced, completely unprofessional, gets angry and yells at people (twice in my experience) and worst of all will outright deny you services you have already paid for because she says so and is trying to stick it to you. I have tried being cordial with them and the point it got me to is the owner being mad at me for pointing out their own errors and refusing to talk to me anymore. Her boiling point was me bringing up the 2 star reviews on yelp and google and how they were really showing. Hells kitchen restaurants are more organized. read more

I had a great experience with Tanner City Auto: I have had my license in Ireland for a few years but I moved to America and it was time to get my American License. I did two lessons, one with Nicole and the other with Jimmy around the Danvers/Peabody/Lynn/Lynnfield area, both instructors offered me great feedback and were very professional. I thoroughly enjoyed my experience. Once I was ready for my driving test which Tanner City had set up for me, I made my way to the location on May 29th, I waited in the check in office in West Peabody with two gentlemen whom I never caught their names who offered me great tips and reassurance as I waited for my test. Right as I was about to sit in the car, I saw my driving test examiner get berated by an unhappy student who I presume did not receive the pass he was expecting, I didn't catch what he said but I saw his hands flying, he jumped out of the car leaned into the vehicle to shout at the man who only did his job to the best of his abilities, watched as he jumped back into the car to give more of his grievances and finally getting out of the vehicle leaving the man alone. At this point I did not know what to expect, nonetheless I hopped in, made my examiner aware that whatever decision he makes on my driving ability I will respect his judgement no questions asked and I was astounded by how calm his demeanor was. He was very kind, understanding and gave CLEAR, CONCISE, and in ENGLISH directions. I was visibly nervous and he had me take a few deep breaths before continuing the test. I had the most enjoyable, calming and insightful experience with Tanner City, and I will be recommending them in the future! read more

Save yourself the time and money and go somewhere else. This driving school is still capitalizing on covid zoom classroom sizes for lessons, they allow 50+ students for zoom lessons. Because of this, they have an abundance of students who have completed their zoom lessons and no drivers for them to complete their road lessons. My child completed the zoom lessons in August, I've called the past 2 weeks to book road lessons and they are booked out until January! If you do not have the staff for road lessons STOP with the classroom sizes! They take your money up front and leave you and your child hanging. They are well aware they are understaffed for the amount of students they let into the zoom class. Do not send your child here, if you have file a complaint with the BBB like the rest of us as well. Poor establishment. read more

They didn't answer the questions I asked and also super unprofessional. Unbelievable. They didn't tell me the time for the road test and I had to contact and make sure with them. Then they sent me a rude email. Got offended. read more

Tanner City Auto - Driving Schools Near Me - Peabody, Massachusetts

4 months of trying to get driving lessons and only gotten 4 , needs 8 more plus 6 observation in next month. Have called for two months and told call back in few days we are waiting on schedule. No schedule for two months???? Ridiculous service!!! read more

Great driving school, nice new cars, and super friendly instructors and reasonable prices.

Took a road test and the instructors name was phil. Absolutely was a terrible person. In one on the spots I failed in was my parallel park he said "a little faster" if I go faster I am gonna hit the curb or be crooked. He was very disrespectful for no reason. Will not suggest anyone taking a drivers test with him because he will most likely fail you cause he is in a bad mood. read more

I waited a long time to go to driving school (I was 24), so I didn't need the in-classroom portion. I took three road lessons with a very nice gentleman. He was stern but in that nice way where they want to make sure you get the importance of what they are teaching. After the end of the third lesson he said I was ready to take the driving exam. I was shocked how fast everything happened. I scheduled my road test with Tanner City, it was canceled due to snow (fair enough) and it was reschedule a couple days later. After that, when I went to take my test, I only waited about 30 minutes, and they started tested two at a time which was fine. I passed with flying colors on the first try and I would definitely recommend this auto school! read more

I enrolled my daughter through the Tanner City website, she and I are OK with the instruction and services that we purchased. My issue is with their business practices, specifically what I see as bait-and-switch pricing. Web page prominently proclaims "Total Cost $700.00 ($650 if paid in full up front)". My card was charged $92.00 more than that however, when enrolling. The charge went through as $742.00 and not $650.00. I did approve the higher amount but only after my calls, and emailed question, went unanswered. I asked if I could avoid the surprise and not-mentioned $42.00 "checkout-screen" charge by paying on the first day of lessons...but they did not answer. I did not want to miss out on the $50 discount so I went ahead and paid, $742.00. Nobody called to offer me the discount so I called again and left a message. they called back and said they would apply the $50 as a credit toward upcoming RMV fees. Not happy with the hidden charge structure. read more

Had a road lesson and the car never showed up. Never got a call that it was cancelled and couldn't call the people in the office because they didn't pick up the phone. Terrible service for this type of money read more

I sent my two sons through this driving school. They were very efficient setting up times around the kids' schedules. Never late, when had to cancel always let us know ahead of time. I was very impressed when my younger got behind wheel after few driving lessons. He felt more confident and would tell me exactly what the driving school taught him which was all good. Price is very reasonable. You should feel very good sending your child to this auto school. Thanks Tanner City Monica G. read more

Tanner city in my opinion is literal shit.. 50% of the time they would not show up for my driving lessons and they would give me false information on payments and how many driving hours I had..recently I went to take my license test (from tanner city) which was a big mistake because I have been sitting here for 3 hours waiting for the examiner who may or may not show up! Overall I would rather stick my hand in boiling hot water than go to tanner city again. There is one pro to this driving school, which is the instructor who's name is Phil he is very good at his job and helped me very much. read more

DO NOT GO THERE!!! They don't return calls, it took six weeks for them to cash the check I wrote them, they tried to get $100 more from us although we had already paid for driving lessons and the use of their car. We had to reschedule because the incompetent woman in their office never told my husband we had to pay the registry prior to the road test until the day before the road test which was on a Saturday. The told us that our son was ready for the road test but my son ended up failing. I wish we never went there, they suck. read more

I Do not recommend this school to anyone!!!!! Need driving school? find another one. This one sucks. No communication skills what so ever!! Totally screwed me for 840 bucks! Better off teaching your kid yourself. read more

They are always cancelling on students and never have openings. The drivers are good and friendly but it's impossible to get a lesson. I have been forced to schedule over a month in advance and they cancel on me days before the lesson and offer me another time in six weeks. I have been waiting to get my license for over a year now because of Tanner's incompetence. Thanks to their horrible management, I am over a year and a half behind where I should be in my driving. read more

I had a wonderful experience with my driving instructor,Ryan.He made sure I was very comfortable and confident for the test! We worked on great mechanics that'll I'll have forever:) read more

Great class my son learned a lot and was actually teaching me a few things. However the road lessons scheduling is terrible. Cannot book online only request a call back which is absurd this day and age and it's extremely difficult to book any. That is a major flaw in an otherwise good experience read more

For all of my lessons I had a guy named Ryan who was the best!! I was very nervous to start lessons but as soon as I got in the car I instantly felt better. He is very nice and reassuring and made me feel more confident in driving. He helped me learn how to do everything including parallel parking and three point turns as well as just how to become a better more aware driver, and on te second lesson we went on the highway! I definitely recommend tanner city and Ryan for any lessons, he is the best! I passed my test with confidence thanks to Ryan. He also likes to make sure everything including driving and observations are done on time so you can get your license asap! read more

I loved the road lesson at this place especially with a guy named Ryan he's kinda of new, but he knows how to teach the kids to do just about anything. He made the lessons fantastic and always gave us confidence that we can do anything on the road if you stay calm and don't get nervous. Ryan would make every lesson more fun after the other. If you are reading this and just starting out your lesson he's the guy you want to request. If you play sports during the week days he's perfect because you can do your lessons late at night with him. Ryan was the first one I told I passed the road test because before the test he said "your going to kill it." Overall, if you request Ryan you will not be disappointed and he will guided you into passing the test with flying colors. read more

I understand that yelp is usually full of angry customers, but on this occasion, do yourself a favor, and listen to all the negative reviews of Tanner City. The only good thing I can say is that my instructor (Christine) was very nice. Other than that, this business is managed very poorly. The process of getting a license through Tanner City is rushed and disorganized. My testing date was changed multiple times. I understand that some things are out of the auto school's hands and more involved with the registry, but when you cram 20 students into one night of testing, that's just being greedy. It is impossible to get in contact with the school, and their prices are ridiculous. Instead of having a Saturday morning test (one of the reasons I went through an auto school), my test was rescheduled for a Monday night when it was rainy and dark. I waited close to 2 hours to take my test and sat in a room panicking. Not to mention that when you get in the car, you will be tested 3 students at a time. If I am paying 100+ dollars, the least the school can do is not pack the vehicle like a clown car. I am not sure how Tanner City is still in business, honestly. I went to Ringer's Auto School after failing at Tanner City, and the experience was seamless. I would recommend calling Michelle at Ringer's 100x over. I only wish I had listened to the negative reviews and went to anywhere but Tanner City sooner! read more

Poor , old photocopied material for classes. How can this be in the computer age? Horrible old, run down, crowded class room. The phone is infrequently answered by a live person. We went elsewhere for road lessons and had to pay to get the classroom certificate. Street Smart in Salem was wonderful, professional and accommodating and so pleasant! Wish we started there! read more

This only has one star because zero stars isn't an option. Tanner City has to be the absolute worst driving school. I am 26 and struggled with driving for a long time. I figured I would need some courses to brush up on driving before taking a test. Six lessons later, I went there and failed FIVE road tests. Why? Because there was no preparation. I told them what I was uncomfortable with and needed help on and they gave me half asses answered on how things "should" be done. The sponsor who sat in the back made snippy little comments about how she was glad she was looking down when I made a mistake because she would have screamed otherwise, and was generally texting or talking on the phone which is highly distracting, especially to a new driver. One of the registry people who gave the test didn't even say hello, she was rude, and ended up swearing at me when I failed. It was a bullshit fail and she knew it, so she decided to spin it as though I were the rude one. Never ever go here! If you're a parent, DO NOT TAKE YOUR KIDS HERE! Use North Shore Driving School in Salem. They actually help you pass the test! read more

Was offered a really low price for sending group of 5 to a different driving school and tanner city offered to match price. I asked very specifically if there would be any other fees. I was told no....and ended up being charged extra fees for all 5 kids. Will now recommend people to the other driving school (that was honest about prices) read more

very disappointed. Once my son finished the classes it took 6 months to get all the road lessons scheduled. they would only schedule 2 road lessons at a time and were usually 3 weeks away. when we called to schedule more lessons it took a week for them to return our call and two times we were given one time and were told we got it wrong. we were also told once the lessons were done it would take 3 days to be put into the system so we could schedule our road test-its been 7 days, still waiting, no returned calls yet. Pay the extra $ and go to another school. read more