Terrible customer service from Andrea who claimed to have never received an email and yet received…read morean email mere minutes later with no change to the email address. Conveniently a lot of my emails got "lost" which resulted in overcharges for cars that were no longer supposed to be on my insurance. Would not recommend.

Honest and explains everything! My last tax person didn't explain anything and was dishonest. This…read morecompany was a breath of fresh air. Highly recommended

Female customer service representative was very rude. Over talking the customer and hung up the…read morephone. When she was told she wasn't listening to the question. She had a veto nasty tong and attitude.

Carla took care of me right away as other yelp agencies DID NOT, she was straight to the point…read morewhich I appreciated and was able to get me a great deal for what I need for now. I got nothing but good energy from her and could tell she really cares, so I went with her over the other yelp project providers that were recommended for my auto insurance! There's a way to ask questions and treat people after working in customer service myself for many years some people just come off scammy and unreliable I appreciate Carla for her speedy service and due diligence, it did not feel pushy once again it felt like she cared. Highly recommend this company! She also advised she will always make sure I have a good price!

Carla was absolutely amazing. Being able to work regularly through your day and Trust someone can…read moretake care of a title replacement at the DMV, is a game changer. Her rate for this service is "Black Friday" good. If you need assistance at the DMV, you can trust that Carla will dependably handle it with grace and direct constant updated communication. Really appreciate you, Carla! You're cooler than the other side of the pillow!

Súper contenta con mi cuota ! Rápida y competitiva,me atendió la señora Daniela Briceno. No suelo…read moredar review en ninguna página pero esto se merece. Gracias !

What a welcoming place! From the first greeting, you feel like everyone in there cares about you. I…read moream new to the Katy/Cypress area and she was patience with my limited knowledge on what I should have insured. I will be recommending her services to my future colleagues. Also, love how supporting she is toward teachers and schools.

Honest, knowledgeable, prompt, business. You don't find that often enough in the insurance bizread more

This company has completely lost what little bit of trust I had for it. I asked for an insurance…read morequote randomly to see if my insurance was near their cost & without notifying me they did a credit check on me. I have excellent credit & it effects your credit when checks are done. I just wanted a basic quote. Nowhere did they notify me of this being done until after the fact. They didn't even give me a quote after all that. Stay away from them, there are better companies out there that practice honest practices.

Davis Everest is the best insurance agent I've ever had! No matter what the issue is, David and his…read morepeople will fix it! I've had insurance with State Farm for 2 years now and I probably will never switch. They offer great coverage at a fair price with AMAZING customer service! I recommend David's State Farm office to everyone that I know. You won't be disappointed with State Farm!

Had the pleasures of dealing with David Everest today. Professional, courteous and extremely…read morethorough. Handled me with superior customer service, no pressure and made me feel not only truly valued but was genuine and honest . All the qualities we look for in a business and an agent. Highly recommend. Thank you.

Great prompt service…read more Very knowledgeable, She answered all my questions, emailed my temporary cards fast by email.

It is with great pleasure that I provide a review about Odis Mack, Felicia Mack, Chivon and the…read moreentire staff. Never would I imagine that I'd trust a company and people that I'd never met to be apart of such a major purchase in my life. As a single woman buying her first home via a short sale, I'm so grateful that my father suggested I use his agent during the homebuying process for quotes. The team was on top of the estimates and continued to adjust dates and etc., as my closing date switched 4 times in the 91 days it took to close. I was really impressed with their consistency in following up with me as a client, as well as their solution oriented mindset with an issue after the closing. If I had the energy to give an in depth review of just how much this agency looked out for me you wouldn't believe it. When contractors damaged my property and almost cost me to lose HOI coverage, Felicia stepped right in with a game plan, words of encouragement, and provided me with a glimmer of hope that things would work out okay. And it did! It would take a lot for me to take my business elsewhere. Thank you Odis for answering my Dad's call and building a culture within your agency that makes clients feel safe and secure. You have a life long customer in me. God Bless!

Cyndie , at State Farm was amazing I had a budget for both auto and home and she saved me LOTS of…read moremoney!!! Thank you I will be sharing your number

I bought a new vehicle and they quickly added it to my policy. I later sold one of our other…read morevehicles and although, I paid for a full 6-month policy, they refused to refund my money and said that they would apply a credit to my next bill instead. I asked her office to have Kristi call me as she was my actual agent. It took her 3 days to return my call knowing that she had an unhappy customer. I asked other insurance agents if this was an industry standard and they said no. When I told her that I didn't think it was right for State Farm to keep my money when I was requesting a refund (having never been late with a paym't and ALWAYS paying for the entire 6-month policy) and I told her I was going to take my business somewhere else, she LAUGHED at me. I quickly took both my home and auto elsewhere...and the icing on the cake is that I was able to save a combined $1k on my policies (with better coverage)!

My entire family has been with Guadalupe at State Farm for almost 2 DECADES. The customer service…read moreis outstanding and when we have had a few claims over the years, the process was handled quickly, and professionally by Guadalupe and her team with zero issues. Every time they would go out of their way to make sure we were taken care of. I couldn't imagine finding better service with outstanding rates from anywhere else.

Went there to ask for some questions about my insurance and everyone was super nice ready to help…read moreand the agent named Mey was awesome! I would ask for her! Best customer experience yet!