Tom has always done the best to find the right place for my family (when I was married)…read more... Colonial Square has as been good with working with you.. Though at times it's hard to get a hold of them... Mostly due to short office hours, in emergency you get a hold of them and they help you out.. Also, excellent maintenance man.. I really think Doug deserves all the credit in the world... I always seem to see his truck when I'm out and about in Menomonie... He does an incredible amount with his time.. I will always go back to these guys.. Trying to figure out something at the moment...

They are the first people I have rented with, and I felt like I had to stay "in network" in regards…read moreto moving into a different apartment. Great to communicate with and rent with! Very accommodating.

Haven't even had a showing yet and I'm already seeing red flags. Required me to sign a document…read morejust to see the apartment. After forgetting to attach the document to her email, the lady I was in contact with sent me someone else's completed application, complete with their Social Security Number, driver's license number, and other personal info. Already done considering this agency. No thanks.

Lived here when we didn't have much choice, had to find an apartment immediately and this was only…read moreplace open. It was a complete disaster from day one. The apartments aren't taken care of at all, the walls are paper thin, and occupants of other apartments were domestically violent alcoholic or drug users. Constantly dirty areas. I refused to leave my kids there with a babysitter because of how bad it was. Thankfully it was only a month.

The apartment was in poor quality when we moved in. The kitchen floor was full of cigarette burns…read more There was a hole in the wall which they patched and left unpainted for months while we lived there. The cabinets were deteriorating in the kitchen. The carpets were disgusting and full of stains, not to mention, smelled like cat pee. We had to carpet clean them ourselves when we moved in after they said they already had. When it came time for move out, we deep cleaned the place and carpet cleaned the carpets again. After getting our deposit check back, they had charged us for having to re-clean the apartment and clean the carpets!

Showed us 3 units that were so horrible and clearly had smokers before. I was shocked that they…read morewould even list them in the condition they were in. Would never rent from here.

They will try to over charge you when you move out!! Photos & videos of everything!! Ive rented…read morefrom them twice. Once across from the Menomonie High School & once across from the VFW. Tried charging me for painting the walls after they had just bought the building from my previous landlord! We bought a house shortly after they took over & raised our rent from 560 to 950 in three short months.

Do not rent at 544 Broadway! The building is a fire trap! Floors are uneven, electrical outlets…read morewill give you shocks and over heat your devices. Internet doesn't work most of the time and you'll need to buy a router. No window ac is allowed so get ready to spend $300+ on a portable unit. Building debris and remodeling materials stored in hallways. Missing drywall in back stairwell. Landlord lied and over charged for available city parking permits that are 4 blocks from the building! So check directly with the city treasurer. Noisy due to constant traffic below! The apartments are 100 degrees in the summer. Have nothing positive to say about this place!

Avoid this company at all costs!!! I'm Stout alumni, my son is now a senior. He tried to put in an…read moreapplication and they were amazingly difficult to work with. While understandable they wanted me to cosign I called asking what they needed. They wanted me to list all my assets i.e. checking, savings, W2, investments, etc. I told them no, I would give them only enough info to cover the cosign and if more was needed then I'd pay 6 months up front. At this point I was hung up on. After calling back numerous times I spoke with the owner and she asked that I speak to her naive business associate. I left my info and never heard back. Made numerous attempts to call and discuss over the next week and they wouldn't answer the phone. Extremely unprofessional, save the headache and use ANY OTHER COMPANY!!!!!

Absolutely horrible rental company. We rented Faffler Properties out by Cedar Falls and it was…read moreevident they did not take care of the place very well. Electricity was a bust in the unit we lived in. All of the plugs were loose and using the hair dryer would short-circuit our unit. We had to buy a converter to ground our dryer because the plugs in this unit were still using old plugs from the 80s. Our oven could not boil a pot of water for the entire movie of Encanto. How we lived at this unit for a year, I will not know. The exterior of the property was poorly taken care of. We had to powerwash the patio and outside of the building just to clean it up. The place was extremely dirty when we moved in and it was clear LSI didn't do a lick of cleaning after the previous tenant moved out. For the first 2 weeks, we shampooed the carpets, cleaned the ceiling of the bathtub (went through 6 Mr. Clean Magic Erasers), wiped down an empty fridge that had dog hair in every corner and crevice, and mopped the walls. We noticed the bathtub was dirty but upon closer inspection, we realized there were HOLES IN THE BATHTUB. No one disclosed to us when we went to the place for a showing. When we requested these holes to be repaired, Liz said they've always been there and they were NOT going to fix them. Are you joking me? This is how you care for your units? There was insulation peaking out from these holes. I was livid. I ended up buying a bathtub repair kit for $25 and fixed the holes myself. To top it off, LSI also gave us a surprise $594 bill only 1 month after signing the lease to pay for 'propane'. When we signed the lease, they said propane was through Dunn Energy. But then out of nowhere, we started getting eviction notices for an overdue bill that no one had told us about. They just slapped it on our account and we had to call and ask where this surprise bill was coming from. Very irresponsible and unprofessional property management company. I've rented twice through LSI and was hoping the second time would be much better but it wasn't. Lancer Properties was terrible to rent with and American Edge is up there. But I'm going to have to say, LSI is very close to being as bad as Lancer Properties. They were our last resort because there weren't many places open at the time that allowed dogs. We are so happy to have left them now and are currently in our dream apartment with respectful property managers who have thus far been extremely professional and respectful with us. We will NEVER rent through LSI or Faffler Properties again. At the height of the pandemic, LSI Properties received $70,000 from the PPP program and guess what happened during that time? They moved their offices and renovated it with a very nice farmhouse aesthetic. While their offices may look professional, be absolutely wary because the way they operate their businesses is far from it. Best of luck to those of you who have the misfortune of working with LSI Properties whether you be a property owner or a tenant.

I recently moved into a new apartment that was filthy. Landlord told me to hire cleaners and I…read morewould be reimbursed. I needed a deep clean asap! Emerald mastercraft to the rescue! They were able to come out within a day (thanks to a cancellation) and did an amazing job! The main items were the oven and bathtub. I had 2 cleaners here for 3 hours and they stayed busy every second. Pics of before and after below....think tbey speak for themselves! Both cleaners were friendly and professional as well. Update: I'm only able to post 2 pics at the moment, so before/after of oven wins!

I hired Emerald Mastercraft for a deep cleaning job for my elderly and very particular mother's…read morehome. Rebekka and Melinda were incredible! They were very attentive to some of the unique cleaning requests I made and I was astonished when I saw that they had gone above and beyond, including polishing all the wood cabinets in the kitchen. The home looked and smelled so good when they were finished! I can't say enough good things about the team who are so good at what they do, and are considerate and thoughtful service providers. I am thoroughly pleased with Emerald Mastercraft from the process of scheduling through the payment process and I will definitely be using them for future cleaning needs.