Stopped in while trying to kill some time while my daughter was at a meeting and I'll just say... I don't understand what their employees get paid to do. The store is a disaster! Looking back at prior photos it looks much the same as years ago. Nothing is organized. Clothes are strewn all over laying in the floor etc. I don't know how consumers can be so disrespectful but I also don't understand why workers aren't organizing on their shifts? I browsed the Halloween decor and nothing struck my fancy, it all looked so cheap looking. Temu stuff. I did get my daughter some leggings for the cooler weather, a sweatshirt and some slippers. I wandered the appliance section and it was a bit of a mess and under stocked. Purchased a plastic bin, and some shampoo/conditioner, and chapstick and made my way to the front for checkout. I'd rather order online n the future if need be then shop the store again. read more

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Why is the AF Target consistently the worst Target around? These photos were taken the same day, and they are typical of any day you might go; I could have taken several more of other shelves in the store. Go to a different Target if you can. read more

Target - Department Stores Near Me - American Fork, Utah

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This target makes me want to move back to Sandy. They have a completely different return policy than every other target. I've never had a problem return items without a tag (sometimes with kids the tag comes off before you figure out they hate it and won't wear it!) or with returning items using my ID when necessary. It makes me not want to purchase items from Target anymore. The biggest draw for me to Target was their awesome return policy. read more

The store is very unorganized. We asked five different employees the location of some items. Nobody who works there knows the store at all. I think each employee there today had only been employed for two minutes. Bad service is their calling card. read more

Brady is awesome! We're visiting from out of town and he made us feel welcomed. He showed us how to use the Target app and Target card too. Thanks Brady! read more

The dollar spot is almost always cleared out and the seasonal section is always weeks behind other stores. The surrounding targets have their Halloween stuff out about a week to two weeks before this location. I feel like there is never any thing I need there. I end up having to do pick ups at other locations to get what I need. read more

And again in at the same Target, 12 registers an only 2 cashiers. What's going on? Why don't you have more employees to help check people out. This Target is always the same no matter what day or time of the week. Poor management & poor service. I'm not coming here anymore. read more

Wish I could give them ZERO STARS Second review here sadly. I came in today around 10pm to do a return in-store and I was helped by an employee named francis which she has the WORST customer service ever and a disgusting attitude. I came to return some items and she had a long face the entire time and did not greet not sure what's so hard about being polite and having customer service. She insisted by saying I couldn't return an item even though it was sealed and then her nosey co worker came that was doing go backs and she said the same thing I waited like a statue for 20 mins & was told since they are short staff I could either wait or leave and come back another day which was extremely rude... a drive up employee helped and she solved my issue and let me return the unsealed item forgot her name but thank you for helping me. I think target needs to do a better job hiring these unhappy miserable employees they have... don't come to this location save your time read more

This store is a disaster. Online they show they have certain items in stock when they don't. It's also extremely messy and low on inventory.

The store stressed me out because of how unorganized it was. I went a year ago and figured it would be better by now but it has gotten worse. Boxes are everywhere, nothing is organized. I didn't see anyone really working. I will not be coming back here. read more

Always a mess... the clothing section for men's and women is always so disorganized. I don't know why the management seems to not care that is always looks like this. read more

Target is always great. Good items, good groceries, good food court. This specific one has a funky layout, so give yourself some extra time to explore OR be brave and ask the employees. I like the location of this Target as well. Nestled right off the interstate in Lehi, there are also some great restaurants within walking distance of you need a little pick me up after your shopping spree. Like all stores like this, there are only 2 cash registers open at a time. Take advantage of the self check out if you can. TIPS & TRICKS: * Great place to buy bags and swim suits! * Take advantage of the food court, monster cookies and popcorn are always our go-to's. * Download the Target Cartwheel app if you come often, it'll save you a lot of money! read more

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This place is absolute chaos. There are clothes all over the floor and the shelves. There are boxes obstructing access to items in the school supply areas. If the shelves or displays are not an absolute mess, they are bare. There are employees but they are either chitchatting with each other or on their phones. This was a terrible shopping experience. read more

Target - Department Stores Near Me - American Fork, Utah

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I'm not sure when they went from Super Target to just Target. I'm not sure when they redid the logo and the entire floorplan. I'm not sure when they changed this Target into (what would have formerly been called) a Super Target. I don't love Target, I'm not a fanboy (though I'll take it over the other big box chain) and I don't geek out and get way into the brands and stuff. What I do know, is that it was really clean, everyone was nice, and I can't find anything to fault them about. Is it my favorite grocery stop? Nah, I don't love their produce section. Is it my go-to for automotive or sporting goods? Not even close. But clothing basics, some home organization stuff, cards and stationery, decent pharmacy and health & beauty, and office supplies seem strong. There's lots of good home decor, and I picked up a pillow cover (which is different from a pillowcase, just so you know) and a few home odds and ends. I don't live nearby so I won't become a regular, but it was a good trip today and today was a bad day for shopping, so that says something. read more

This Target is a disaster. I live in AF and drive to Orem or Sandy to shop. The only time I use them is for drive up and most stuff they just cancel so your order is cut in half likely because they can't find anything. But the past three days their drive up has been closed which they require you to park and go inside but they allow you to order for drive up nothing is noted on the app that drive up is closed. So I called the store, customer service picks up then hangs up the phone. I called three consecutive times. Won't be going back. I had covid & couldn't go inside. read more

THE WORST TARGET. ZERO cashiers in December - the line for self checkout wrapped through the store because NO ONE is working a register?! in December?! what are you even doing?! I know it's not because the employees are helping run out drive-up orders because I have waited no less than 45 minotes for them to bring an order out. I hate haaaaaate this Target. Not efficient, so slow, not helpful, messy...ugh, just the WORST. Go anywhere else. read more

I went to target to drop off an old booster seat someone gave me for the car seat trade in program. Basically you can trade in any old car seat, booster seat or base that are expired or damaged in exchange for 20% off a new car seat/booster seat or other approved baby items like strollers and play pens. Being a mom of 3 it's expensive having to buy infant car seats, forward facing car seats, and now booster seats for all my kids but with Target I can trade in my old one or get an old one from someone and get the coupon. This year they just have a drop off box near the customer service area. You put the old car seat in and then on their app you scan the code on the side of the box and your 20% off coupon will be in your wallet on the app to apply to your baby purchases until October 1st. read more

I'm loving their drive-up pick-up! NEVER get rid of it! It's just so nice when you have little kids and don't want to haul your mad circus through the parking lot or allies or checkouts, all the while them begging and throwing random stuff in my cart. It's an experience I never want to go back to and the drive up is the best Target experience I've ever had. Never ever get rid of the Drive-up pick up option! read more

This target has the worst service and inventory. I've given it a few tries since we moved to the area and it's not worth wasting your time. They can never fulfill an order completely because they're always out of stock. Their drive up was closed for months but they never told you until you arrived and I usually have kids in the car so I'm not going to unload them for a pickup order since that defeats the whole purpose. Their self checkouts are never open anymore even during the middle of the day when it's busy, instead you have to wait in a single line for the one open register so be ready to wait at least 15 minutes to checkout. Also I went to pickup a drive up order and they could not find it after us waiting for 20 minutes so that's fun. Please just do yourself a favor and drive the 10 minutes to Orem to avoid this place. read more

I LOVE Target but I've always had a rough time with this American Fork location! If you are ordering for drive up pickup, it's worth the extra drive to the Target in Orem... the wait is always long at American Fork and the workers seem confused about divvying out orders to everyone. This is the 2nd time this has happened to me so I will no longer be picking up from this location. read more

Target - Target employees at American Fork store struggling to determine which order is which. - Department Stores Near Me - American Fork, Utah

This is the actual worst target I've ever been to. So many workers I see walking around yet none of them help any customers. The line to do self checkout was all the way out to wear the ulta section was because no other registers with actual cashiers were open. As we were standing in line I saw two girls with cashier vests on WALK AWAY from the checkout area and head to the back. Why is that the case when they can clearly see how long the line is for customers to checkout only at self checkout??? They have people working there for literally what??? There was also a girl on a personal phone call walking away from the registers as we all waited in line watching her. Every time I come to this location absolutely no registers are open with employees to help it's only self checkout. It's also ALWAYS A DISASTER. clothes are on the floor constantly, nothing is picked up nor organized. Seriously what are these people doing all day long. Whoever works at this location and whoever runs this location seriously needs to look at the kind of store and business they are running. It's absolutely ridiculous and ruins shopping experiences. DO NOT COME TO THIS TARGET LOCATION read more

I live in AF and I will drive to Orem or even Sandy to go to Target before I will go back to the American Fork store. They are the worst. I haven't seen a single employee who could care less about customer service. The wait time to get anything done there (normal check-out, returns, online order pickup) is an incomprehensible amount of time. I don't know if it falls back on the management or what is going on, but this is the worst Target I've even entered. read more

This is the worst Target I've ever seen and we have lived in seven states. Like other reviewers, I agree this particular Target is a disaster. Merchandise is all over the place and it is not a pleasant shopping experience. Drive up can take more than 40 minutes for the items to reach your car. None of the employees are happy to be at work, so don't dare ask them a question. For those wondering about the 2023 Pride merch, this store maintained their display front and center. read more

This target is always messy and disorganized. They have so much merchandise on the floor. And the lines are always long!

This target is horrible. Literally can't shop because there's piles of stuff everywhere, scattered all over the floor, etc. I left without buying anything, which never happens at target. read more

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Dirtiest target I have been seen in my entire life. Super disorganized and piles of clothes anywhere and everywhere. I rarely go to target but this location is by far the worst read more

It's always a mess and it's so hard to find anything. They really need to hire more people. Here's some pictures from yesterday morning. And I didn't even get one of the mountain of cloths on the floor. So gross. read more

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Ethan in electronics is the greatest human who has ever existed! He really went above and beyond to help me and had a smile on his face the entire time. The tv I wanted was in the back and he happily went and searched for me, and then he helped me fit it like a puzzle into my car! Five stars for him! Three stars for target because the new layout is the absolute worst. read more

Target - Department Stores Near Me - American Fork, Utah

Dear Target in AF, Oh my gosh!!!! Woweee, first time I've ever come in and seen the bathrooms clean. Now, just add those paper toilet liners!! Yes, too much time on my hands today. Lol! read more

Target - Look! Target cleaned the bathrooms!!! - Department Stores Near Me - American Fork, Utah

Target is great, we all know that. I felt like the layout of this one through me off and they happened to be out of stock of two things that I went there for. read more

Target - Department Stores Near Me - American Fork, Utah

WOW this store literally looked like a bomb went off inside. There was garbage, hangers, clothes and just crap all over. Coming from Minnesota where there's a target in every corner you expect them to all look the same. Nope....worst target I've ever been in!!! I should actually thank Target for saving me money as we left a cart full of stuff and I won't ever return!!! read more

I never really understood the whole "Target" hype, but I do like coming there for clothing sales especially for kids uniforms. This is not a huge location but it's a cute and quaint one. The isles look pretty well kept and maintained. Came here specifically for a clearance for baking items, which I saw from a friend's posting with a different location. I should've known beforehand that each location's clearance items vary. When I asked an associate where their clearance section is in the grocery section, she didn't even know, and had to ask another associate who seemed to be more of a seasoned employee. She had to get shown where the clearance section was, where she worked - didn't make sense and gave me an impression that not all of their employees know where things are, and this employee didn't seem very content in working there. Other than that, it's pretty well kept and would go back strictly for cleanliness and presentation. read more

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This target is hands down the absolute WORST target I have ever been to. It is so picked over and run down. It's usually a MESS with carts of crap in the way everywhere. It is almost a guarantee that every time you go they will be out of multiple items, even though on the app it says they are there. customer service is awful. The wait to buy anything is insane for returns, self check out or the register. "Pick up" is a joke! You wait 20 min. If you have another target to go to DON'T come here. We've lived in 10 states over the last 10 years and this is the worst target I've ever experienced, it makes me hate going to target which is saying something!! read more

Why is no one working at customer service on a Saturday?! I've been waiting in line for ten minutes and there are no employees in sight.

This was literally the worst experience I have ever had at a Target. And I have been to some terrible Target stores. What little product they had was all over the floor. It did not look like it had been cleaned or stocked for days. Our checker was nice enough, but I didn't see any other staff anywhere. I honestly don't know if I even want to go to a Target store again. read more

Went in to do a return. I did it first because no one was in line. Then went into the store. I found a few things to purchase. Then I went to check out. Super long register lines. Only 3 open. I looked over and there was only one person in the customer service. She was already being helped, so I went there to purchase 3 tops. Apparently the 2nd young girl just standing around at a register didn't appreciate me a bit. I told her I had previously, returned my item and asked to check out there. I've done it before. I thought it was their job. She stood there and was clearly disgusted and super annoyed. Not sure why....It's her job but she just looked around rolled her eyes like she was disgusted with me even asking. No one else was in the line. She said ugh...I guess....Rude. Apparently I should've asked the manager if they would come over to help me instead. Not happy with my experience. I spend a lot of money there too....some young kids have zero respect or any pride in their job, how they treat the public or for them to be lucky enough to have a job. read more

Went to target tonight to grab some things. I'm honestly worried for this location. Are they severely understaffed? It looks like a bomb went off here and nobody is able to clean it up. This location has always been pretty messy and I've been coming here for many years but this was NEXT LEVEL mess. I'm talking piles and piles of clothes everywhere in the isles, the dressing room had so many clothes in them that the pile was up to my knees... it looked like I was in a hoarders closet. Walking into the grocery area there were smashed crackers all over the ground, and in another isle there was a sticky, massive dried up puddle on the ground. Looked like someone had dropped an entire bottle of juice on the ground and it was there for so long that it just dried! This makes me sad. I love Target but this place is just not doing well at all. :/ read more

You ever just walk in a store and feel like you're 'home'? I haven't been to this target in forever since it's so far from me, but I was in the neighborhood and stopped by. I hope they redo the rest of the targets to look like this one! It looks like such a nice, higher end store. The new fitting rooms with seating, the layout of kitchen items, it's so easy to navigate and just looks nice. I do like target and accept that by shopping there I will be leaving with more than I came in for. I'm okay with this. Good quality and fair pricing. The lady in menswear helped me immensely, found sizes in the back for me and helped me search for a unfortunately rare size I needed to find. V helpful. At this location, if you're bored just try something on. I swear the dressing rooms had their own little soap opera going on, one girl claiming to be near tears while they discussed other people's drama and shifts. Mildly entertaining, but probably not the best thing to loudly be talking about with full dressing rooms. All in all, I was surprised this store had so few stars. I had no issues and spent way too much time here. read more

I was here to get a specific item. Not knowing the layout of the store, I randomly entered the store by the entrance that turned out to be on the wrong side of the store. I could see the proper department glowing in the distance of the far other end of the store. We walked past children's wear, women's wear, beauty items, seasonal items, kitchen equipment, furniture, books, music, and games, then after what seemed to be at least a city block -- there we were! The employees there helped find what we wanted. We were able to purchase it there. Then, off to the hike back to the car. It was a huge win to be able to go online and see that it was in stock here. It wasn't available at the Orem store. Everyone we interacted with was nice. Nobody can change the fact that these places are huge. So, I continue to be less than a fan of big box stores, however, if I have to go to one, Target does a very good job. read more

I stopped by to do a little retail therapy & the store was in shambles! I can't believe that this is OK. The staff in the clothes section were even talking loud "amongst themselves", about how unorganized and messy the store was. I had to walk out empty handed because it was not a pleasant experience. read more