I had to close a mortgage on a home on a specific date due to my work schedule out of state…read more Although there was plenty of time to gather the appropriate documentation, the seller's attorney was non responsive. The clock was ticking and it was likely that we would have to push off the closing to another later date which would require another cross country trip. Tracey Dickinson at Western Division Credit Union went above and beyond ( was well as Jamie from our attorneys office). They made it happen. Great work and a testament to their mission serving the membership

Friendly service, loan was done quickly and efficiently. Julie was very helpful getting our loan…read moreand setting up our cd. Definitely would give 5 stars

My husband and I went here because we had an eventful year; we got married, started new jobs, moved…read morefive hundred miles across state lines, and bought a new house. Kind of all at once. Our accountant was competent, though sometimes hard to reach. She did a decent job and was very, very nice in walking us through all the crazy tax stuff, and was instrumental in helping us get a refund. My point of contention was the price - it was probably around five hundred dollars. What? Am I crazy? Am I just horribly naive when it comes to this sort of service? I've heard from others that have hired independent accountants and have never had to pay nearly as much. I kinda think we were incredibly overcharged. Maybe I am crazy, but I just don't think H & R should be charging this much. I understand saving up to pay one's taxes, but saving money over the course of the year to pay the accountant at what is basically the McDonald's of tax firms? Hmm, no.

To be honest, this H&R Block location does have capable personnel. Several years back, they helped…read moreme navigate a very complicated matter involving two years of semi-taxed income while working overseas. I paid a hefty price for their service, nearly my entire return, but I was happy to have it done, in the rear view mirror, and purportedly with the H&R Block audit protection guarantee. In the intervening years between then and this year, I lived under more typical circumstances, used TurboTax like so many, and enjoyed knowing that almost all of my return was mine. The fee for TurboTax is miniscule by comparison. This year, however, my switch to a slew of contracting work demanded more professional attention. I turned to H&R Block and wound up again paying them my entire refund for their assistance with my 2013 refund and their setting up of my 1099 estimates (for which they charged over $100). A few months later, I found myself in need of an update to those estimates. Imagine my surprise to discover that the office was closed and my representative was nowhere to be found, wound not even meet with me to discuss my situation. Imagine my further surprise to call Esther Gulias for a quote and learn that estimates only charge $25.00. They took car of it simply, efficiently, easily, and for a far cheaper fee than H&R Block. I do believe that the service you experience at this H&R Block Premium location will suffice. If you're looking at a complicated tax situation, they will navigate you through treacherous waters. But do frequent them with the knowledge that additional support may be difficult to obtain and that you may find more competitive pricing elsewhere. Finding another location with better support or better pricing may be in your best interest.