I am very disappointed in the lack of service I received or did not receive. I left 3 voicemails…read moreasking for an intake appt to discuss conservator processes and no return phone call. We are a family of busy physicians, and I don't have the time to chase businesses. I'm completely surprised they have good reviews given this experience.

I want to update my review, we finally completed our relationship (2-years later) with Northwest…read moreElderlaw Group and Janet Smith. I believe this was one of the most difficult cases the industry has seen. Without Janet, we would not know where my brother is today. His wife was going to take him out of the country to one with social and "free" medical where she has dual citizenship. My brother who saved a million dollars for his retirement is now reduced to go on State pay medical. Due to his wife gambling ALL the money away. It is important that you have the right representation for your case. Know the RCW Laws for the vulnerable adults and that spouses have a fiduciary duty to their spouse. We are grateful to Janet Smith. Without her help, we would be lost and sad and no know where our brother is. Thank you, Janet. You are our saving grace.

This practice offers extremely costly intake consultations ($525/hr) for junior lawyers. I talked…read moreto 3-4 other attorneys who offered me complimentary consultations, 2 of whom told me never to pay for a consultation as it indicates a firm that uses it as part of their business model because they can't drum up enough clients. $525/hr for a consultation is also just an absurd amount when most local employment lawyers are charging $300-350/hr when they actually work on your case.

I don't write reviews - good or bad - very often BUT I had to stop in and say that Ada Wong has…read morealways been so helpful when I consult with her. She is equal parts knowledgeable and tenacious. I recently met Jenna Labourr, who was just as helpful. TRULY A GO-TO LAW FIRM.

We hired Jensen Law to do our estate planning. Anita Shtenynberg was awesome! Our case was a bit…read morecomplex because this is our second marriage and we both have children from a pervious marriage. So, it brings up sensitive subjects. She handled it thoughtfully and we enjoyed working with her. It feels good to have this project completed and know that we've taken care of each other and our loved ones.

My wife and I engaged Anita Shteynberg through the ARAG legal plan to establish a trust, wills,…read morepowers of attorney, and related estate planning documents. As individuals with little prior knowledge of estate planning, we were seeking legal counsel that would help us understand what these documents do, why they are important, and how they would apply to our specific circumstances. Unfortunately, our experience fell short of those expectations. Our only direct consultation with Anita lasted approximately 30 minutes. During that meeting, we explained our goals and the recommendation from our financial advisor to create an estate plan. However, we received very little guidance regarding the available options or the implications of different estate planning strategies tailored to us. Much of the discussion relied on legal terminology that was difficult for non-lawyers to understand, and we often felt we were being asked to determine what we needed rather than being guided through the decision-making process. Following that initial meeting, we were unable to have any additional conversations with Anita. All communication occurred through email, which made it difficult to address questions that could have been resolved in a brief phone call. As a result, simple issues often led to lengthy email exchanges and significant delays, most often with other people from her office. The inability to discuss questions directly created frustration and extended the overall timeline unnecessarily. We were also disappointed by the quality control of the documents and overall process. We identified multiple errors that required correction, including misspelled names and incorrect information related to our designated secondary power of attorney. Because of these issues, we felt compelled to carefully review every document line by line to ensure accuracy. Additionally, despite communicating with the office regarding extensions and document timing, we continued to receive automated reminders that did not appear to reflect the status of our matter, creating further confusion. The estate planning documents themselves appeared highly standardized and included provisions that were not clearly relevant to our circumstances. While we understand that many estate planning documents use standard forms and language, we did not feel that the final product reflected a high degree of customization or individualized legal counseling. I want to acknowledge that the staff members we communicated with were generally courteous and responsive. However, the overall experience left us with the impression that matters referred through the ARAG legal plan were being handled as a high-volume process rather than as individualized legal engagements requiring attorney guidance and consultation. Ultimately, while we achieved the goal of completing our estate planning documents, the process was far more difficult and time-consuming than expected. Based on our experience, we would not recommend this attorney to individuals who are seeking substantial guidance, education, and ongoing attorney accessibility throughout the estate planning process.

He set up our will, trust, and health directives. He thought of things like, "How do you want your…read morechildren to be celebrated on their graduation/wedding day?" and other items I wouldn't have thought to put into a will. We have recommended him to friends and family and appreciate working with such a calm and focused person.

Not very professional. Didn't read emails I had sent him, wasted my time and money by not being…read morevery on top of his work. Also bungled working with our other lawyer. I do not recommend him.

I had a great experience working with Mr.Spencer. He guided me very well through my real estate…read moresituation, explaining not only the current issue but also helping me understand the bigger picture and process beyond. Even after the consultation, he was quick to respond to my emails and continued to offer valuable help. You have to be patient which is why some reviews are negative, but it's worth it--he'll make sure you get the right guidance and outcome. If you're serious and not here to waste time, he's the right guy to have on your side. Highly recommend!

Tried to rush into a phone call at $300/hr. No online portal or SaaS app for signing documents, he…read morerequested I print, sign, and scan documents for him to represent me. I asked if there was any other way since I had moved and didn't have a printer or scanner to use. He said I should just fill out the forms and email them back, but they were not fillable forms unless you have adobe acrobat. Luckily I have that software, but come on man, it's 2024. Get docusign or something. Gave me an impossible timeline for me to jump on the phone call. We were scheduled for 2 hours after my initial call, but then in the email he said he needs all documentation and forms filled out 1 hour before our consultation. So I had to go through trying to figure out how to get his documents signed and get all my documentation together. Not a realistic time frame so I asked to reschedule. He sent me an email to reschedule the next week but I decided I wanted to wait until I had something actionable. I requested to wait until after I had moved out and wasn't only speculating about my landlord's actions (I didn't want to pay $300-$600 for a phone call when I may be wrong about what my landlord was doing). He then emailed me to refer me to attorneys in Tacoma and Everett. Once my landlord had actually done what I was speculating they would do he declined my matter. When I inquired about other attorneys in Seattle he stated he was the only one. When I asked why he'd refer me if I'm in Seattle and the apartment I was renting was in Seattle he again only stated he declined my matter.

Thank you, after our meeting you gave us fantastic estate services. I was particularly impressed by…read morethe prompt communication, attention to detail, and respectful handling of all aspects of our wills, Medical DPOAs, and Financial POAs. The team's expertise made the entire process seamless. and I will certainly be recommending your services to others.

Ohana has been a guardian for my sweet brother, who was diagnosed with early-onset Alzheimer's…read more They were referred to us by our attorney. I'll be honest, the beginning was rough. The first guardian assigned to us, Pat, had very little bedside manner toward me or my brother, and it was a shock to suddenly lose all say in his care and decisions. It's difficult to hand over control to someone who doesn't yet know your loved one. Over time, though, Pat and I learned how to work together. I never doubted that she had my brother's best interests at heart, and I think she came to see that I did too. I was always there for him -- meeting him at the hospital, going to appointments, and staying with him which helped both Pat and my brother, and also eased his financial burden. After Pat retired, Beth stepped in temporarily, and then Quinn became his permanent guardian. Beth and Quinn have been absolute delights to work with. We are now approaching 11 years with Ohana, and as we enter what feels like "the beginning of the end" for my sweet brother, I am deeply grateful for their continued care and support. The entire Ohana team has been wonderful in helping us navigate my brother's estate and care. If you are fortunate enough to have someone like Beth or Quinn assigned to you, you've truly won the lottery. They are compassionate, dedicated professionals who always put the well-being of your loved one first. This has been a long, emotional journey -- but having Quinn's support through it all has been a blessing. She has worked tirelessly for my brother and has been nothing short of amazing. Thank you, Quinn, for your kindness, dedication, and care.

I was thoroughly pleased with the representation by Matthew. He helped my wife and I through one of…read morethe most difficult financial decisions we have made and was easily reached with any of our questions or concerns along the way. I would recommend this firm for a number of different legal issues to my friends and family.

Working with ELG Estate Planning firm was a wonderful experience. They took the time to understand…read moreour needs, explained every step clearly, and made what felt overwhelming simple and stress-free. Their professionalism and compassion gave us peace of mind knowing our family's future is secure.

From the owner: ELG Estate Planning is a regional leader in Asset Protection Estate Planning; its founder is…read morerecognized as a Top-Rated Attorney in Elder Law. Our focus is exclusively on Estate Planning and Elder Law because you deserve a law firm that is skilled, experienced, and up-to-date on Elder Law and Estate Planning: Wills with Asset Protection, Trusts, Powers of Attorney, Long-Term Care, Medicaid benefits, Probate, and Trust and Estate Administration. ELG Estate Planning is dedicated to serving your needs and ensuring high-quality legal representation while supporting you in every way we can. You'll find a wealth of information on our website. We encourage you to explore our website to see how we can help you. We look forward to planning with you

They're much better than the Seattle location near Swedish hospital. There's a lady at the other…read moreone who likes to lie and power trip and will run and hide when her crap gets called out.

Ugh. They mess up everything! Sent my car registration to someone in Alabama and it took *months*…read moreto resolve. When we tried to close a home equity line of credit, it took months and delayed the closing on our house. And when we *accurately* entered their routing number and our account number to pay taxes, they couldn't process it. Now we owe an extra late fee. Find a different credit union! Salal will cost you time and money. (This is maybe the third time I've felt compelled to write a negative review for any business.)

The guy that answered the phone here when I called to find out why my property had been leaned in…read moreerror was such a terrible person. He treated me as if I was a collection account. I have no account with this company but an error was made with the name on an account that they house. This agency is lucky I have better things to do, if I had a large team at my disposable I would do everything I could to ensure "Mr. Smith" never worked in this town again. I was able to get the lien removed through my title company but I hope Karma follows the guy that answered the phone. He deserves nothing short of a long jump off a steep cliff.