Paid approximately $9,000 for two implants. After treatment was completed, I received an additional…read moreinvoice due to what I was told was an internal quoting error for the second-stage implant. The office initially billed the wrong amount and later corrected it after I contacted them. In addition, incorrect implant information was sent to my restorative dentist, which caused delays during my crown appointment while the offices sorted it out. The clinical work may have been fine, but the administrative and communication issues made the experience frustrating, especially given the cost of treatment. Patients spending this kind of money expect billing accuracy and proper coordination between providers.

A family member of mine recommended I go see Dr. Salman for a multi- tooth extraction that I badly…read moreneeded and I could not feel more grateful that I followed that recommendation! I have a very big fear of dental work but Dr. Salman and his entire team were so friendly, kind, patient and understanding. Dr. Salman does amazing work and he made me feel more comfortable during this dental procedure than I've ever felt with any other dental procedure I've had in the past. I CAN'T say this enough, Dr. Salman and his team all deserve every star in this review! I'm going to be recommending this practice and Dr. Salman to anyone I know needing a phenomenal oral surgeon and a phenomenal team. (If you are fearful of dental procedures but need to get an extraction or another big procedure done, TRUST ME - this doctor is the doctor to see. He managed my pain very well during the procedure and made sure I was comfortable. He checked in with me often to be sure I was numb and if I felt pain he stopped to numb me further. Just an overall amazing experience! ) Thank you Dr. Salman. I'm so grateful for your help.

Dr. Galloway and her entire team was professional, caring and knowledgeable. I plan to have her and…read moreteam install an implant. In addition she made me feel like a person not just a customer that she was going to make a lot of money off. I would recommend her to anyone! Good job! Having excellent staff is not simple and reflects the boss.

I went to the office for the first time and found everyone to be so friendly and helpful. Dr Sluder…read moreis awesome. I highly recommend.

I had a great experience here and was able to get a next day appointment! my teeth feel clean and…read moreall my questions were answered.

I will NEVER do business again with this company the lady who communicates with your insurance is…read moreSO DISRESPECTFUL( she works in the back ) She belittles you and she does NOT care . Her attitude is disgusting . (I didn't like it then and I most definitely don't like it now ) I do not like how she talk to people . I have an appointment the very next day to get in extraction prior to this I have already tooken xray and we discuss what tooth it was . I wanted to save my tooth so I communicated I wanted to wait . After getting a response that My insurance could not help with extraction. I accepted that I have to get a tooth extraction , I've went to the emergency room and took plenty of pain medicine This tooth is A EMERGENCY. I've scheduled an extraction 2 weeks ago and Ms . Whoever just now calling me a day before that she has to contact my insurance and I have to wait another week . THIS PLACE SUCKS . karma take care of her . Go somewhere else they do not care and they do not do emergency anything !!!! And to you find another place to work at and stop talking down on people . Also It's beyond DIRTTYYYYYYYYYYY EVERYWHERE !

One tooth pulled on the upper right and I get this 3 days later. I did everything that was…read moresuggested. Had my wisdom teeth out some time ago and never had anything like this.

I had an implant put in this morning by Dr. R. Wunderle. Very professional, personable and caring…read more I missed his call but he left a message wanting to check up on me to see how I was doing. WOW! That's the second time I have had this office call after a procedure. Class act. It's so appreciated in this day and age. I highly recommend this firm as everyone in their practise is of the same caliber.

After waiting four months for our daughter's appointment, Northwest Oral Surgery called us the day…read morebefore our appointment to tell us that they no longer accept our insurance. They also said that they've been renegotiating with the insurance company since Oct 3rd - more than two months ago. It would have been nice to have received a call about this in October (we even spoke with their office a month ago, and they did not mention of this). Now we have to schedule with another dentist, which will be another two months wait!!! VERY UNPROFESSIONAL - perhaps they should honor the original negotiated rates since they FAILED to inform us! Or was it perhaps intentional only calling the day before, thinking that we might stay with them and just pay the higher rates out of pocket? What a great Christmas gift!

So given the fact that I do not like the dentist or any kind of oral trouble. This review is just…read morethe facts. Here at Northwest they are very friendly and communicate well the expectations. Had some work done and was very satisfied with the outcome and my healing process. Would recommend and will revisit if needed.?"

Just wanted to give a shout out to Dr. Bui. He fix my mouth and had a bad to the bone playlist…read more Thanks, Dr. Bui. I think I'll call him my singing dentist.

I have had the worst customer service experience of my life…read more I went to this office seeking an estimate for two crowns for my dental implants. I paid $2,906 on April 16 and was scheduled for an appointment on May 21 (more than a month later). I called to confirm that my crowns had arrived, and they had not. I was given excuses about the lab. My husband went to ask in person, and they told him the package would arrive that Wednesday or the next day. Another week passed, and still nothing. By the first week of June, my crowns still had not arrived at the office. A service that normally takes two to three weeks had now taken over six weeks. I decided to request a refund because I was tired of the excuses, the misinformation, and the wasted time. I first went to this office in March, and by June my procedure still had not been completed. When I visited another dentist, I was informed that Sage Dental Woodstock had submitted a claim to my insurance and had also made an error by ordering the wrong teeth. This was especially frustrating because on my very first visit, when I requested the estimate, I had forwarded the document my dental surgeon provided specifying exactly what was needed. This made us wonder whether the delay was actually caused by that mistake. Mistakes happens, we are all human. I have more than 15 years of customer service experience, and when you honestly explain a situation to a customer, people feel informed and respected. That demonstrates professionalism and transparency. Instead, I repeatedly received a dismissive "we'll let you know" attitude, which made me feel like an inconvenience rather than a patient. To make matters worse, I was informed yesterday that they would only refund $1,900 because they needed to cover their losses with the laboratory. I requested an itemized receipt showing the charges and a description of the crowns (since I am essentially paying for them), and I was told they could not provide that. My husband and I simply want to put this nightmare with Sage Dental Woodstock behind us. We have accepted that we will not receive a full refund, but based on my terrible experience, I would strongly advise others not to go to this office. If you check Yelp, you will find several negative reviews. It is strange that Google seems to show only positive ones. This is my second review. They asked me to remove the first one, and I will not do so because people deserve to know how unprofessional this office has been from an administrative and customer service standpoint.

Let me start off by saying my experience was so much better than the last time I was here, the…read moreDoctor was very nice at this visit. My mom had implants put in about 5 years ago, we were told there was a warranty, so when the screw came out I called and the office got me right in, great. The problem is the warranty only pays for the screw not for replacing it, so I would have to pay 500.00 to get it put back in, We had already spent a great deal of money so I was not expecting to pay for something not our fault. Please for the next person explain your warranty and what it covers.

I went to Dr. Nadler and team for a tooth extraction, they did an excellent job. I felt no pain…read moreduring the procedure. The team was professional and transparent with the process. I will continue to use this practice for any oral surgery needs.

Excellent dentist and staff. Friendly, caring, gentle, and professional. I highly recommend!read more

They treat you well, their facility is awesome and their surgery is painless and quick.read more

Just a quick note to say that once again, Dr. Dave has worked magic in my tired old mouth. We are…read morefinishing up a root canal that most others would've not attempted. This guy is my hero. He doesn't know it, but He is my Wife's hero too. Through all of the years he has worked on me, he has always made even the worst procedures seem effortless and as comfortable as dental procedures can be. From the front desk through the procedure with the Doc to the Dental assistants that are always friendly and professional, my experience once again was top notch excellence. Thank you Dr. Olson and staff. You are the best!

I was so happy with the work. But again, the tooth fell off. I had to go to another dentist to…read morerepair it. Spent 200$ after already spending money months ago. Really hope this work lasts. they were very nice, but couldn't get the filling to stay. Disappointed.