I recently had a gum graft procedure performed by Dr. Bartruff. I chose this practice based on the other positive reviews and wasn't disappointed. The initial visit checked all the boxes: ample parking, friendly staff, clean office, and a thorough explanation of the procedure and cost. I was able to get scheduled during my desired timeframe which is a big plus as this procedure requires some downtime. The next two things that really make this practice a stand out were the precision of the anesthesia and communication following the procedure. Dr. Bartruff described the formula/ratio used for the sedation before injecting. Whatever it was, I was pleasantly surprised to come out of surgery without the usual groggy, lethargic feeling. The other part I was impressed with was the ease in communicating with the doctor and staff with my questions/concerns during recovery. The procedure itself pales in comparison to recovery so having open lines of communication definitely put my mind at ease. read more

Staff is friendly, fun and funny. Everyone I met was super cool. Dr. Schaefer is awesome. He's very thorough and knows his stuff. He informed me about my issue, told me how my issue came about and did a complete oral exam to make sure there were no other issues that could potentially cause a problem. Typically I have several questions for my doctors b/c I like to be well informed but he was so thorough I didn't have any question for him. read more

The greatest most professional and quality practice ! Dr Schaefer has been the greatest periodontist I have ever known! There are many issues with my teeth and the way Dr Schaefer has explained everything has been comforting and detailed ! Dr Schaefer is incredible ! He will not have any surprises he us. Dry inclusive and will directly address all your concerns . Now about the staff ... extremely kind and welcoming ! If you are looking for fantastic then Dr Schaefer 's practice is where you belong ! ***** read more

I had an appointment with Piedmont Periodontics for a cleaning at 4:00 PM on Wednesday, July 28. This appointment was made months in advance, and was, as far as I knew, set. When I finished work ~2:30 PM on July 28 and checked my personal messages, I saw that I had several missed calls and emails from Piedmont Periodontics, first asking if I could reschedule my appointment, and then telling me that my appointment had been cancelled. The final message, the one notifying me of the cancellation, was sent at 1:29 PM. Apparently there had been some kind of scheduling issue on their end. I didn't ask what. In any case, I called to reschedule, and the only time they could fit me in in the next month that remotely worked with my schedule (In the sense that if I just didn't sleep for a night, I could make it work, not in the sense that it was anything resembling a good time for me.) was 9:00 AM on Thursday, July 29. When I arrived for my appointment on July 29, I spoke with Regan Retzloff, the practice administrator. I first clarified their policy regarding cancellations and missed appointments without sufficient notice. He confirmed that if a patient cancels or misses their appointment, they are to be charged $50. Given that Piedmont Periodontics had cancelled my appointment with decidedly less than 24 hours notice, I asked him to take $50 off the bill for my appointment that day. He stated that they had attempted to contact me on the morning of July 28. I started to point out that I hadn't received any of those messages until the afternoon, nor should I have been expected to, and that even if I had been contacted earlier in the morning, it still would've been ~8 hours notice, which can hardly be considered sufficient, and certainly wouldn't have been had I been the one cancelling. I say "started to" because before I could get a word in edgewise, he flatly stated that they wouldn't be taking $50 off my bill in a manner that made it clear nothing I said would change his mind, and he was insulted I'd even suggested it. So I left. I had been a patient of Piedmont Periodontics for ~5 years, but I refuse to patronize a business that thinks their cancellation policy should be unidirectional, and is, frankly, snide about it. It's an incredibly myopic attitude that completely disregards the fact that patients have schedules to keep too. read more

Six months after my surgery, I get a random bill for $400 and when I called and asked to speak to their billing department to inquire about what the charges were for, "Michael" threw a tantrum and hung up on me for questioning him about their legitimacy. Regret going there. I'm beyond disappointed that I gave them my hard-earned, out-of-pocket $5k. Never again. read more

I had a wonderful experience at Piedmont periodontics. everyone from the front office to the back, made me feel very comfortable. I was so nervous about getting surgery but I a an amazing experience and they did a great job. read more

I was referred to Piedmont Periodontics by my dentist for a crown-lengthening procedure. I was not looking forward to it, and I'm glad Dr. Bartuff performed it. Candace (hygienist), Reagan (office support) and Dr. Bartuff were great in explaining the work that was to be performed and warning me of another tooth that might need some work soon. They were all very honest about possible pain, complications and healing time. (FYI, nitrous oxide is the way to go with this procedure. I couldn't focus on the drilling and scraping going on in my mouth because I was on a floating gas high, and I'm so grateful for that.) Because this procedure is pricey, I used Care Credit to finance it interest-free for a year. This is a promotion that Piedmont Periodontics provides if the work costs over a certain amount. A few days after my procedure, I realized that I needed an additional prescription and Reagan took care of it for me quick, fast and in a jiffy. I followed all the post-op rules they gave me, and my follow up visit lasted only a few minutes (thankfully) and they sent me away with good vibes. The only downside is the receptionist. Her initial impression was not good over the phone when I initially set my appointment and then on my first visit to the office. Over the phone she was more interested in what questions she needed answering than in answering any of my questions. And on my first visit in person she seemed annoyed. But on my follow up visit, she was having a good day so she was much better. Bascially, if she seems annoyed, just ignore it. Free parking is available in the Luxe building parking deck, and I love that. LOVE! Overall, this was a great experience, and I give Piedmont Periodontics two thumbs up. Yelp 100 #44 read more

This office was suggested to me by another dentist office as I needed a periodontist. Not knowing anyone in the city, I had to visit here. I had a problematic implant and needed to be attended by a specialist. After paying a relatively high price for the operation, not only the problem was not solved but also I have trouble with the tooth next to the implant and a lot of gum problems which will cost me thousands of dollars to get them fixed in the future. The staff is very nice and they actually tell you the price before the operation. They accept insurance and I never ended up with extra charges or surprise bills for the payments my insurance did not cover. The receptionist and the assistants are also very nice, helpful and professional. Also Dr. Bartuff is a very nice guy and very helpful. He mentions what the problem is and what your options are. He definitely knows the business and marketing side of running a dentistry office. However, having a good staff, being nice are completely different than the ability to handle dental operations other than standard procedures such as routine exam and simple teeth cleaning. The quality of a dentist should be determined based on his/her performance with tough operations (dental implants, root canal, etc) not on teeth cleaning or having a nice staff. I can get that service from any mediocre dentist. That is why I find the 5 star reviews here that focuses on the staff and teeth cleaning really weird and suspicious. When you go to a dentist you expect your dental problem addressed, not end up with more and worse problems with the main problem still hanging in there. If you have a dental problem, I do not recommend this practice and I suggest do not fall for the 5 star reviews. In the end, the dental operations are not handled by receptionists or billing departments or any other nice staff. You have been warned. read more

I when here a few year ago and was very disappointed at the service, plus the Doctor that is the owner, told me the dentist that made my veneer did a bad job letting the glue go under my gums, I wanted that dentist to cover the new periodontal procedure now I need it to cost. The two of them talk and then he change the whole story, I did not like the cómplice they had as doctors, he did not wanted to back up in a letter what he first diagnosed. I WOULD NOT RECOMMEND GOING HERE. read more

DO NOT GO TO THIS OFFICE - NO, THEY ARE NOT A GREAT GROUP. The "Front Desk Manager" (ie: "I am the boss"), Reagan, is one of THE most rude people I have ever spoken with, and the worst case of a businessman in regards to Customer Relations. My husband had an emergency situation with a tooth, put a deposit down for services, and had to cancel (yes, it was 2 days in advance), and Reagan cannot provide a cancellation policy that is in WRITING. His policy is "verbal". Since "her Is the boss", he refused to provide a name for his boss, and declined a request to have anything in writing in regards to their policies and procedures. After trying to change the subject to cover insurance coverage, he again refused to return the deposit because we were inconveniencing HIS office by choosing another provider. read more

I am deathly scared of anything dental. I was referred to Dr. Mike Bartruff for gum treatment. Anyone who has ever undergone this procedure will know that this is not pleasant. Dr. Mike makes the whole dental experience soooo much easier. He and his whole staff were very understanding of my phobia with dentists. He took time to study my previous x-rays from the last dentist, ordered a more thorough one and took time to explain his findings and our options. He walked me thru the entire process. Yesterday, I had my gum deep cleaning. I was given 2 tiny blue pills to dissolve under the tongue. They taste like chalk but wow, do they ever make you relaxed. They must have knocked me out because all I remember was walking to the dental chair, and then being brought back home after the procedure. Oh yes, because I had no one to drive me home and did not feel comfortable to be going home in a cab by myself while still groggy, Dr. Mike's admin assistant Adrienne (such a cheerful and nice lady) drove me home. That was yesterday, and just now, I received a call from Dr. Mike personally checking up on how I was getting along!!! That is the first time I have had a dentist ask how I was doing afterwards. While gum treatments will never ever be my experience of choice, Dr. Mike goes out of his way to make sure that it is as painless and as effective as possible. If it were at all possible to give Piedmont Periodontics 6 stars, I would!!! read more

Due to a job relocation I had to move to Atlanta shortly after having received an implant and temporary crown. As luck would have it, the crown gets infected not even a week after arriving to a new city where I know no one and have no dental insurance. After a long period of unemployment I was really concerned that already I was looking at a financial disaster! I took a leap, found Dr. Bartruff here on Yelp, called the number and by early the next morning, he called me himself to assess the issue and scheduled me later the same day. To have a new doctor be able to understand that infection around an implant needs quick attention was very reassuring. Later that afternoon, I'm in the chair, he works out a game plan, gets my surgeon from NY on the phone, and the two discuss my case. Dr. Bartruff was more familiar with the type of implant than the gent who installed it. He proceeds to clean up the infected crown, give me a course of antibiotics and a treatment care plan. Sends me on my way. Oh, and charged me for an emergency visit only (financial ruin averted)! If the story had stopped there, I'd say, 'Hey!, I'd recommend him just on this alone". But it turns out the temp crown is not jiving with my mouth and I've needed follow-up visits every week or two since and will keep on doing this until I enough time passes before I can go to a dentist to install the permanent crown. The office staff does backflips to get me seen in between patients. Patience is a great way of describing what Dr. Bartruff exhibits with me. I'm very lucky to be in his care and he'll be working with the dentist I select to transition my care as it seems everyone knows and respects him. Furthermore, over the last few weeks, I find out that this guy has done a ton of giving back to the broader community by helping out people who have no economic means or people like me who were pounded by the recession and are finally getting back on their feet. If a Periodontist could walk on water, this gent would be first in line. Give him a shout. read more

I was referred to Michael Bartruff, DMD for crown lengthening surgery and after the initial evaluation I knew I was in good hands. He explained the procedure and gave me his cell phone number in case I had questions after office hours. On the day of the surgical procedure, he sat me in the chair, covered me with a quilt his grandfather's wife had made, gave me a mirror, and again explained the procedure. For me, all dental procedures are unnerving, but I actually felt relaxed in his care. If you need a Periodontist, I would highly recommend Dr. Bartruff. He is professional, personable and genuinely cares about his patients. read more

I would give Dr. Bartruff 6 stars if I could - he is outstanding! I was referred to another periodontist by my dentist, and I checked out Yelp for reviews. Thank god, because that's where I found Dr. Bartrfuff, who is very highly recommended. I did some comparisons and Dr. Bartruff won hands down. He has the best rates (about 1/3 of the other doctor), accepts dental insurance (many others don't), he and his staff are the most friendly, professional and helpful people I have worked with in Atlanta, and he did a phenomenal job on top of it all! From the minute I called his office, they were much friendlier than the other offices (who were at times snooty!) and the second time I called, the doctor himself answered the phone and helped me figure out cost estimates and insurance coverage, and how much I should put in my flex account. I have gone to him for two gum grafting procedures, which he explained fully to me and made sure I was very comfortable with prior to the surgery. On the day of surgery he covered me with a comfy blanket, and went to work. I don't remember hardly any of it due to the sedatives, but it didn't last long. Dr. Bartruff gave me his personal phone number in case I had any issues after the surgery. I can't say enough good things about him, don't bother going to any other periodonitsts if you live anywhere near Atlanta! He is worth traveling here for! read more

If you need a periodontist you do not need to look any further. Dr. Bartruff and his staff are amazing. I was referred by my dentist because of receding gums and was diagnosed as needing a gum graft. The Practice Administrator, Reagan, went over all of the procedures and pricing with me ahead of time so there were no surprises. The pricing was fair for great work (based on previous comments - remember you get what you pay for)! The office is very organized and Dr. B is warm, caring and an excellent dental surgeon. I healed brilliantly with almost no pain. I can not say enough praises about this office. read more

After visiting 2 other periodontists for consultations for an extraction, bone graft and implant, I decided to visit Dr. Bartruff at Piedmont Periodontics. I should have come here first and not anywhere else! His staff was warm and welcoming.. Tracy and Regan are the best. The office is warm, modern and inviting; even for patients like me who are not fond of dental procedures. Dr. Bartruff does an amazing job at explaining all aspects of the procedures I have gone through in the past several months. Pain control was excellent as well as the results I achieved. The staff followed up with me after my procedures via phone which is so overlooked these days in busy practices. I wouldn't hesitate to refer anyone to Piedmont Periodontics and Dr. Bartruff. read more

I don't commonly write reviews but I felt compelled to share my terrible experience at the Piedmont Periodontics, Dr. Michael Bartruff practice late December 2019. I came for an evaluation and after expressing hesitation about prescribed aggressive surgical treatment plan, I was lied to by Regan Retzloff (office administrator) and chased out of the office. When I confronted Dr. Bartruff about this outrageous behavior, he offered not to charge me for his evaluation. Of course, a few weeks later, the bill came in the mail. read more

Rip off Folks. The billing is inaccurate and refusal by Michael to provide detail related to billing charges. I received 1 bill, 6 months after services were provided. Cancelled appointment and another appointment was made by the office. Then the office will change for appointment I did not schedule. I sure this is standard procedure. Avoid this office at all cost. read more

Dr. Bartruff, where do I start. You are awesome, amazing, patient and handsome. Lol I just can't say enough!!!! Dr. Bartruff, thank you for just being patient with me. You made me feel soooo relaxed when you knew I was afraid. Your staff is to die for!!! Shout out to my buddy REAGAN!!!! Reagan thank you for our laughing sessions!!! Many times I needed that!!!! Thank y'all for all of y'all support. I can go on and on but I will end by saying I LOVE Y'ALL!!! See y'all soon read more

Piedmont Periodontics - Periodontists Near Me - Atlanta, Georgia

If you are looking for a great dentist, Dr. Bartruff is the man for you. I have been going to Dr. Bartruff for a couple of years now, and each experience has been the best I have ever had. He is kind, caring, and gentle, and, both he and his hygienists are always very professional. From the moment you walk through the doors of their office (located in Midtown), you are greeted with a very friendly, warm and inviting environment and extremely wonderful service. Look no further for a great dentist than Dr. Bartruff (whose specialty is periodontics)! If you have to entrust someone to work in your mouth, it may as well be him. You will not be disappointed. read more

I was referred to Dr. Bartruff and Piedmont Periodontics for a gum graft procedure. From start to finish my experience has been fantastic. Appointments were easy to schedule - office is very clean and runs on time - staff is great. I was very nervous about pain - they took great care of me and managed my fears and expectations perfectly. Thank you! read more

Can't say enough good things about Dr. Bartruff and staff. I've have more than my share of dental work, and honestly regretted the day I had to have my first implant. Sure, you can find implants all over Atlanta. But if you want the best, in my opinion, this his where you end up. I learned the hard way. If you had bad work done somewhere else, you'll eventually end up letting the best take care of you! Professional, excellent at explaining what you need to know, and trustworthy. Enough said! PS - I'm in the medical profession, so I know an excellent provider when I find one. Dr. Bartruff is exactly that! Four implants later .... read more

Piedmont Periodontics - Love Dr. B, but omg. - Periodontists Near Me - Atlanta, Georgia

My dentist referred me to Dr. Bartuff and I couldn't be happier that she did. I'm going through a host of dental issues and Dr. Bartuff came up with a plan on how we were going to start fixing them. He is courteous and professional without being uptight. I never leave the office without a laugh. His staff is also very friendly and thorough, always following up with me after my treatment and answering calls after hours when I had questions. Plus, parking is free (which is hard to find in Midtown) and I never feel rushed. read more

I cannot express how happy I am to have found this Dr. Bartruff's Office. All of the positive reviews on this page are absolutely correct. The staff here really make the experience of going to the periodontist enjoyable (yes enjoyable). I have had other periodontists in the past before moving to the area and never felt that they truly cared for me as an individual. I recently had a procedure that required sedation and I was very concerned about being put to sleep. They reassured me that I would be well taken care of and I was. It was a very pleasant experience. I even received a call from Dr. Bartruff a few hours after I went home just to make sure that I was doing ok. Its a great feeling to have a periodontist that you can trust. Dr. Bartruff and his staff are the best in every way. read more

Horribly incompetent front office staff tell you one thing and five minutes later, call back to tell you completely different! Too many times in a row... Total lack of follow thru in filing insurance information in a timely manner. Condescending attitude of admin Ragan - who believes himself to be a dentist - is an unfortunate blight for this office and THE reason we will never step foot in it again. He consistently interjected himself in conversations with Bartruff and not only demoralized the situation, but successfully kept someone from seeking treatment due to his direct and flagrant disregard for patient request to speak to doc directly. The dentist himself was nice enough, but to deal with a staff that does not listen, does total 180s and treats people like they are expendable is not. read more

Drove from Tennessee to see Dr. Bartruff and so glad I did. From entering the front door and throughout the appointment I was at ease which is major for me at a dental office. The office staff was attentive. Dr. Bartruff and his assistant were comforting and explained as they carried out the procedure. The procedure included gum stitches. That was done 2 days ago and I've taken 2 ibuprofen - just in case - since the appointment. I would definitely recommend Dr. Bartruff! read more

I found out about Dr. Bartruff through Yelp and am so glad I went with him for my deep cleaning. My general dentist originally recommended root planing and scaling but Dr. Bartruff wanted to try a non-surgical route first and I'm so glad he did! As others have said, he is extremely knowledgeable and will describe your dental procedure in detail for as long as it takes to get you comfortable. On top of that, his prices are the best I've found after getting a quote from 2 other dentists who don't even specialize in periodontics! I'll definitely choose Dr. Bartruff for anything gum related for as long as I live in Atlanta...if he did general dentistry, I'd switch in a heartbeat. read more

Its been a year and a half since the last review so I need to update, I have been to my periodontist several more times and this guy is great. The work he does is top notch, the service is fairly priced, and he gives great cleaning. Don't get me wrong, those damn shots hurt! I "heart" those pills I got for the really big surgery, but without those the shots hurt! But its all about confidence that this guy is going to do a good job, and its all going to be alright! The only 5 star dental experience I have. read more

Dr. Bartruff and his staff are outstanding. Todd, one of the staff, gave me a ride to and from my osseous surgery. Everything seemed to go well during the operation (which I had three days ago). I hardly felt any pain because of all the anesthesia, and I love the cozy homemade quilt that kept me warm during the surgery. Further, Dr. Bartruff truly cares about his patients, coming to his office to take a look at my gum even on the weekend when I thought a piece of my gum had fallen loose from its stitches. Luckily it was just a giant blood clot. Highly recommended for periodontal work. read more

Dr. Bartruff is a true professional. I went to him with a question about my receding gum, he could have done a gum graft and made his money that way. Instead, he encouraged me to address the root cause of my dental issue. He told me that the issue cannot be addressed until I fixed my bite. So he sent me to an orthodontist. Instead of providing an expensive treatment that offers no value, he convinced me to take care of the "root" of my dental issue. When I am 70 years old and still have healthy teeth, I have Dr. Bartruff to thank for part of that. The office is clean, beautiful and comforting. The office staff and his assistants are top notch. I would highly recommend this office for your dental needs. read more

Dr. Bartruff is the best. The quality of care that I received from him and his staff was unparalleled. I have a phobia of the dentist or any related doctor/field and he quickly put me at ease. I would highly recommend his office to anyone seeking a periodontist. read more

I went to Dr. Bartruff for a graft procedure and had a terrible experience. I do not recommend him for the following reasons: -During the procedure he swore multiple times -One of my teeth became so sensitive as a result of the procedure that I couldn't chew on that side of my mouth. I had to go back and have him de-sensitize my teeth and he wanted to charge me extra to do so. -I pulled out a 3-inch stitch that became loose! read more

I love this beautiful calming office. I have MANY dental implants and found that Van the dental hygienist is one of the few that know the proper way to clean them. Van is very thorough. I appreciate her professionalism and caring. I have not needed Dr. Bartruff skills YET but seeing his well run operation I know that I would be in great hands....plus he is very nice... read more

Dr. Bartruff is the best doctor i have ever dealt with! He cares about his patients and goes above and beyond to make sure everthing is perfect. He is highly skilled and is very detailed. I would recommed Dr. Bartruff and his staff to anyone! read more

Best of the Best - I came from Hawaii to have my implant done & was very fortunate to have had Dr. Mike Bartruff as my periodontist. He was patient friendly and took his time to make sure the job was done thorough and perfection is best to describe his work. His team is also great! read more

Dr. Bartruff and team are the best! They are extremely professional and caring. Thank you for making me feel like your #1 customer :)

I want to correct a previous report I made on this business. They do great work. Some late billing was due to the insurance company's process of the claim. So I'm still a fan of this business. Not a fan of my former insurer. Lol. They can't fix that. read more

Referred to Dr Bartruff for crown lengthening. The atmosphere was very comortable, and the procedure was flawless and without problems. Also, the sedative was fantastic, and I loved the warm blanket over me as the work was done. I will definitely return here for any future periodontal needs! read more

Beware! Few insurance questions are answered. You will not be treated well. Dental insurance will be filed, but the office does not abide by the usual and customary guidelines. Practices used in payment are deceptive, Office is eager for your business, but follow ups are less than satisfactory. Many favorable reviews are written by sock puppits, pr people paid for favorable reviews. read more

Absolutely horrible experience. Do yourself a favor and go elsewhere. Dr Bartruff does not listen to you, and his office manager, Regan, does no follow up whatsoever, although he alledges that he will check in. Bartruff sompletely missed the large dry socket and exposed bone after he extracted my tooth. There are plenty of periodontists in town...find someone else. read more