On March 17th we met Diane Jara for the first time. She was so welcoming and pleasant. Looking around her office without her saying a word, we were able to tell and confirm that she is a Believer. While she was working on our tax return we were having a wonderful conversation between tax related questions and answers. And to place a cherry on top, this year's tax return was our largest. Diane provided great advices for our future tax return fillings. We have found our best tax preparer ever. The cost was reasonable and competitive. We highly recommend her! read more

It was my first time at this place and it was a great experience. The staff were friendly and the service was well-rounded. Definitely recommend and will be returning! read more

This was my first time using their services, and I had a wonderful experience with Denise. She took the time to ask thoughtful questions to make sure she had all the details needed to do my taxes correctly. Diane is very knowledgeable, professional, and personable, which really put me at ease. The office staff was also warm and welcoming. I will definitely be returning to her and highly recommend her to anyone looking for reliable and friendly tax services. read more

We had not completed our taxes for 8 years. We came to 411 Tax and were nothing but satisfied. Diane and her team reassured us and got us back on track. We met with Diane directly as she completed our returns for each year. We had considered using one of those companies that advertise on the radio for issues like ours - that would have been a mistake. Diane contacted the IRS and State on our behalf and saved us a lot of money - we were so pleased! Her fees are reasonable, additionally she and her team are very professional, thorough and knowledgeable. We highly recommend Tax-411. read more

Any attorney referred us to Diane to get answers about some tax questions my dad and I had after my mother died. She was so knowledgeable and patient while explaining to us very tax complicated issues. We started working with her regarding resolving an issue we had with the Franchise Tax Board. Diane was such an expert in determining what the problem and did not just tell us what to do , but actively got involved in resolving it. Although my dad had been using turbo tax for years to do his taxes, we had Diane review his recent filing and she uncovered some mistakes that were going to result in my dad paying MORE taxes than he needed to. Once again she was really hands on in getting this corrected. What I really appreciate about Diane is not only is she an expert at what she does (and she used to work at the IRS for years) but she is a very kind person with a lot of integrity. And she treats you with dignity and respect. read more

We have had our fair share of tax professionals. Every time we have switched over, we stay with them for 2-3 years. That's usually a good time frame we feel. You can ensure quality, knowledge, efficiency, integrity, and price. Diane and everyone @ 411-Tax take out vote hands down. We have never received a half answer, an insecure answer, a "sure, but it cost more, but I can do it, or even you can do it" answer. The IRS is no joke. If my CPA knows what they're doing and are able to answer all my "dumb" questions without making me feel dumb, then you have found yourself a client for years to come. We travel from Riverside County and will continue doing so. Thank you 411-Tax staff! read more

Tax-411 - Services offered @ 411-Tax - Accountants Near Me - Downey, California

My wife and I had our taxes done for last year, 2023. The expertise of Tax-411 was absolutely the best. Diane's patience and knowledge of tax laws put us at ease. We left very happy and we'll certainly use Tax-411 again. I highly recommend Tax-411 for your needs. Thank you so much!!! read more

Always excellent service! Diane is very knowledgeable and provides great tax advice. I feel very reassured my taxes are done perfectly. read more

Diane is great, very knowledgeable and understanding of my small businesse. She sorted out all the screw ups my previous CPA did & got on the phone with the IRS during our appointment. She really knows what she's doing, highly recommend her to anyone! read more

I've been filing tax with Diane Jara for two years. It's very different from my previous experience. Diane is very efficient and precise on her job. She's really good at providing instructions through out the year to make sure the final filing results are optimized. Definitely will be my long term CPA! Thank you Diane! read more

"Tax Day" "Burberry Rainy Day mood" "Let's see if I"m send my money to the Cayman Islands this year ." Thank You Tax-411 Diane owner who I highly recommend!!! #lovethecaymanislands #socalrealtorld #taxday #taxpayer #burberry #businessowner #rainyday #california #downey #orange #realtor read more

Tax-411 - #socalrealtorld 2018 Feels great to put books to a close!! - Accountants Near Me - Downey, California

Diane & team are knowledgeable, reliable, excellent service.. Should issues arise after tax season they assist you, advise & resolve.

Been using Tax 411 for years and highly recommend. Staff members are friendly, knowledgeable, and professional. They are also patient and kind in what can be a stressful circumstance. Thank you. read more

If you want professionals taking care of your taxes and want someone you can count on giving you personal attention to detail, then tax411 is your place. Diane is so knowledgeable about her profession that I leave here with peace of mind that everything is taken care of. I know everyone worries about doing their taxes, and this year I had an exceptionally difficult filing season, but Diane worked her magic as usual to handle it all. This is my 5th year doing business with Diane and her amazing colleagues and I will loyally continue to return as I am 100% satisfied with the service I receive. Special shout out to Gloria and Evelia who worked overtime on my files. read more

I am very, very thankful and blessed of knowing and meeting Diane's expert team, I was in a big mess with the IRS for 6 years, I didn't know what to do at the time, Diane and gloria help me to be very calm and help me to fight this war. Thank you so much to you and your expert team , love you guys, keep up the good work. read more

I've been getting my taxes done with Diane Jara for about 5 years; I got referred to her by an old coworker, to whom I'll be forever grateful. Diane and her staff are extremely personable and Diane really knows her stuff. Since I itemize deductions for my art biz I need a professional like her who'll make me feel at ease with the professional manner in which my taxes are prepared. My yearly appointment with her takes about an hour while we go over all the items she inputs into the computer. Easy-peasy, AND she's open on Saturdays. Since I used to get my taxes prepared by a relative for free, I don't know how competitive Diane's prices are, but they seem fair to me. Sure you could probably go to one of those chains for a cheaper price, but did you know some of them aren't even actual CPAs? It all depends on what you're comfortable with, and I like the relationship I've developed with Diane over the years. So why not 5 stars? I'd requested some worksheets and forms a little while ago but had some trouble getting what I wanted, and there was some miscommunication that was kind of frustrating. In the end I just gave up and I worked it out with Diane during my appointment. So they're not perfect, but I'm a big fan. I've referred several people to this office and they've all been pleased, so if you're in the market for a new accountant, you should seriously consider TAX-411. read more

I had an audit for the year 2016 and hired Diane to represent me through all this process, she was always very professional and helped me to a point where didn't owed not a single dollar to the IRS after this excellent service she will be my accountant for my business from now on, they are extremely helpful and friendly I highly recommend them for personal or business. read more

I'm a married home owner with 2 kids. I've used tax preparers and CPA's in the past and none have ever provided any value in giving me actual tax advice for my finances and how I can get the max tax return. I'd thought 411 would be different since the tax person had "IRS experience" and may have more useful tips other than contributing to my traditional IRA. Turns out, she was no help either. In short, just use Turbo Tax since you are asked the same series of questions and at your own pace for a lot cheaper. It's free to input your data through their website and you only pay if you wish to process your tax filing through them. Every service I've used, including 411, simply ask me and my wife a series of questions prompted of them from whatever tax prep program they use. At the end, the program spits out my tax refund estimate and I pay whatever fee for their services, which is basically inputting data into a program that I can easily do myself. Surprisingly, 411 cost more than the actual CPA I used the year before (no wonder they didn't want to give me a quote over the phone). Receptionist said we can come in for a free consultation and pay only if we want to them to process our tax returns. This is why I am giving a poor review. After spending over an hour for our "free consultation", I was told it would be almost $300 for State and Federal filing. I was shocked and exclaimed that I was not happy with the price since my previous CPA was much cheaper and if they were up front to begin with, we would not have wasted each other's time. The person got sour and was not happy that we were about to just walk out. We decided to continue the process since we spent over an hour there and did not have time out of our busy schedule to see our CPA from the prior year plus he was likely booked through the season. I decided to use Turbo Tax going forward and have been doing my own taxes ever since, paying roughly $80 to file both state and federal. Do yourself a favor and don't waste your time with these types of services ever again. read more

This year was my first time filing with Tax-411 & I am SO glad I did. They are very professional, extremely helpful, prices are very reasonable and the staff is very friendly and knowledgeable. I also appreciate the fact that they take their time in explaining line for line what everything on your tax return means. This place is definitely my new "go to" tax/accounting spot! read more

They so far lived up to their moto, "Honesty, Integrity & Trust". For the past couple days I have been searching and looking for reviews for tax preparers around Downey. I was about to settle for H&R block but read reviews that were not so good. I don't feel confident enough to trust people who don't have background in doing taxes. Tax 411 is just around the corner from me and when I saw them on Yelp I got curious and gave them a call. The receptionist is very friendly and willing to help and give you an idea of what needs to be done and arranged for a consultation. When I came in I was very impressed on how clean the office was. After checking in... the receptionist already greeted me by name. I waited roughly about 10 minutes. Which was totally fine since they had a TV in the waiting area tuned in to Family Feud. Kept me entertained. Then I met with Diane who is the owner of the office. Seeing all the awards and certificates on the wall and proudly displaying that they were featured in a magazine, I felt reassured about this small tax firm. Then I find out that Diane use to work for the IRS which would explain how they are able to help those in trouble with the IRS. I came in with some questions if I needed to do file as itemized or not. Diane answered my questions and after seeing how much I was gonna get back on a simple form, I left very happy and pleased. Don't really know what the guidelines are for fees on tax preparations, but her rate was very reasonable. I am sure there are others who are cheaper, but there is that trust factor. This is a person with background in Taxes... not some high school graduate that will enter all your info in a computer and give you back a number. So in conclusion.... I found what I was looking for. I will see Diane and Tax-411 again next year! Maybe sooner to attend some of their free business training. read more

First time clients here as a married couple in business together. Had the pleasure of meeting with Diane, who was more than accommodating, kind, knowledgeable, & professional. She & her staff exceeded our expectations & we have definitely found a place where we know we will be taken care of! read more

Tax-411 is one of the best place where you can find solution to your IRS issue. We had a fee for late filing 2015, Diane and Gloria were very helpful and solve the issue. We received a letter from IRS stating that our penalty was removed.....Excellent job Tax-411 !!! and I highly recommend your office to all my friends and family. read more

Since Diane would never mention this in public, I will say it. I am a teacher at Warren High School, and I teach senior AVID students. Most of my students are first-generation college-bound students, and as you know, one of the main obstacles to starting and finishing college is navigating through finances. Well, I learned about a financial literacy curriculum about two years ago for high school students by an internationally known financial investor whom you can podcast and listen to on the radio. But it came at a cost we just could not afford. But a representative of the company said they have a foundation that looks for sponsors to help schools. The representative got back to me a few months later, and said they found someone, and that our AVID seniors were going to learn the curriculum! I must tell you, my AVID seniors were learning about mutual funds, savings, giving, and even which insurances to purchase and which ones they didn't need during quarantine and teaching each other on Zoom through group presentations for months THANKS TO DIANE JARA OF TAX-411! And despite this tough economy, she's picked up our kids once again so that our 100 AVID seniors in the Class of 2021 can be financially knowledgeable before they graduate. I'm here to tell you if you're looking for a tax preparer in Downey or in nearby cities, GO TO DIANE JARA AND HER PEOPLE. SHE REALLY INVESTS INTO THE FUTURE BY POURING INTO THE LIVES OF YOUNG PEOPLE. I'm an eyewitness. I can't thank her enough, and I know our AVID students at Warren High are so much financially smarter because of her investment into their future. Thank you, Diane. All of us here at Warren High School thank you from the bottom of our hearts. read more

They are very professional and extremely helpful. I would not go anywhere else. Great Service!!! Diana takes her time and explains things so that they make since. She does not rush and is extremely polite. So Thankful for all the years she has helped us with our taxes/finances. read more

I am very pleased, as always, with Diane's expertise and help! I've done my taxes here for the past 4 years and will continue to do so! Thank you Diane! read more

TAX 411 is AWESOME!! I did my 2011 & 2012 taxes with Diane Jara. She explains and reads your return in detail. For sure, I will continue coming to this business and recommend all my friends and family to use Tax-411! And they also do many other services, such as payroll, bookkeeping and more... Love it :) read more

It was a very great experience with Diane Jara. It was quick and easy and precise and very good prices ! Very happy with Diane and her business and we will from now on go to her! Thank you TEAM TAX 411 read more

Love this how genuine the faculty is to their clients. Very professional and down to earth.

Do not choose this company for your tax needs. Shawn lied to me about a check I would be receiving for A bank charge he said he would be reimbursing. His manager Richard whom I spoke with before on prior occasions cursed me out on the phone and hung up on me. I highly recommend to not choose 411 Tax team for your tax needs. read more

I used tax 411 for my taxes for the last 5 years. I was audited last year and Diana and her staff got my penalties reduced from 30k to $935.00. I definitely will use them forever.. read more

I've been coming to tax 411 for two years, going on three years. I was refered by one of my girlfriends. She told me that Diana use to work for the irs and helped her with her taxes so she can buy a house. I have another girlfriend who Diana also helped claim the right amount of taxes so she can get her 1st house as well. I love tax 411! I have felt overwhelmed at times with my own taxes but Diana has been so calm, gracious and most of all very helpful! If I could give them 10 stars I would!! read more

Tax-411 is a great place to get your taxes done. Great service and great people. All things went smooth and they helped me with questions I did not understand. No wait time, fast and affordable. Will highly recommend Tax-411 to all family and friends. read more

They are EXTREMELY good at overcharging. Diane made a quite a few mistakes on my tax return which I am still dealing with with the IRS. She tends to several people at one same time and does not give your file the proper attention. She mixed documents from other clients in my file and now I have to pay the consequences. Would not recommend her. read more

We did our taxes yesterday and it was a great experience. There was a slight mix up about the appt times but they were able to accommodate me when I arrived. It was a short wait. The front staff was very attentive and cordial. Diane was the best. She is very knowledgeable. She explained everything thoroughly and provided tips along the way. I like that it is a family owned business. It also helps that she is a former IRS agent! Thanks again! read more

Very precise tax preparation. I've been using this place for the past 4-5 years.

Great tax advice, I wish I had them years ago!

I've been a customer of Diane for a few years now & I would highly recommend her and her team for all your tax purposes. I got myself into a tax mess a few years back & she me helped sort out the issue, she even accompanied me to the scary irs office for an audit. Prices are reasonable, they also return yr calls and emails on the same day. read more

3 years in row. No complaints. I love their customer service. I even referred my mother in law. Diana was able to help with her business accounts. Thank you. I truly beleived the saying you get what you pay for. read more

Diane is super awesome..and her team also..hands down ..excellent service .. I was referred by my family members that have more than 5 yrs.. her hard work and dedication is excellent. She is awesome highly recommend her & her staff! read more

Came in as a part-time working college student to do my taxes this year. It was my first time filing taxes and the staff was extremely helpful and answered all my questions. I felt like I left with a better understanding and the $65 was cheaper than I expected. I will definitely be returning next year ! I recommend this for any college students that are doing taxes for their first time :) read more