Update 9/25 Ellen followed up Friday saying our personals taxes were completed. Not filed, just…read morecompleted. Remember, we have paid our retainer, and we have paid every invoice to this point, paying them electronically day of receipt. After noting she's completed our personal returns Ellen's email turns angry. I'm deciding whether to post Ellen's response because it carries financial threats regarding our filings, and what I perceive as ultimatums. I will share the email with anyone who requests a copy, however, I will fall short of posting at this time because it is quite concerning and I have to consider long term what our options our. When I requested our Personal taxes, as well as documentation that they've been filed, Which is what I had to demand regarding our corporate taxes as well, below is one of several email responses from Ellen, again, I described another above. As a side note, regarding Ellen's message below, I asked for her to tell me what part of my review was not 100% spot on, to which she did not address. On Sep 24, 2024, at 6:39PM, Ellen V Springer, CPA espringer@springercpa.com wrote: Why should I send it to you after the way that you blasted my firm on Yelp? Why would you want anything else from me? Perhaps you would be happier with someone else doing them. So remember, Ellen has all of our personal information. We're coming up on our filing deadline, We've paid Ellen's retainer and she told us Friday she had finished our returns. This is her response. My response to Ellen came this morning, 9/25/24. Ellen, If Karen and I don't have answers by noon regarding our personal returns, I will post your response, verbatim, without hesitation. We refuse to play games with you over a matter as critical as our state and federal taxes. Your continued responses are emotionally based responses. Your responses are void of resolution. Your responses, rather, are combative, circuitous and misrepresentative of the facts. You're holding Karen and me hostage as to how you move forward? This is gravely concerning and highly unethical. Karen and I have grave concerns as to how you've responded to us in a highly threatening manner. Karen and I have grave concerns as to the context of your recent emails. Your threatening tones from your email response where you first write that you've seen my fact based review on yelp, to you feeling it necessary to put in writing "Why Should I?" There are professional and ethical concerns that Karen and I both share regarding your actions, your words, these concerns run so very deep. When we finally receive a response from you it's laden with threats? You said in an email that you completed our personal taxes last Friday. If Karen and I do not receive a copy of our personal taxes by noon today, if we do not get notice today that you have filed our personal returns by noon today, I will share this email thread and seek outside assistance for resolution. Karen and I will do what we need to do to address this ethical and professional concern. Your threats regarding the critical nature of our personal information, our state and federal considerations, are causing Karen and me great stress and undue worry as evident in the emails and calls I initiated the week of September 9. I will not address this further with you. We are at the mercy of your intentions and actions regarding our personal filings, and that is not good for Karen and me. Sent from my I phone Regards, John Grattafiori TheGrattafioriGroup.com Ellen V Springer, CPA 11:42AM (22 minutes ago) to me, Karen I just got to the office from having doctor appointments this morning and I am calling the Georgia Board of Accountancy to determine what course of action to take. With warm regards, That is her response after I requested a copy of our personal returns as well as a time stamp of the filing. I filed a complaint with this board w/o 9/16. If you are familiar with accounting firms, many, like Ellen, create a portal to share information. To this date, nothing has been uploaded into the Portal from Ellen, no update, not a thing. Remember how many communications I had for a week just asking for an update? We have already paid Ellen several thousand dollars and we are still waiting for personal returns she said we'd have by 9/11/24

From the owner: Springer & Company CPAs PC specializes in Tax, Accounting, QuickBooks and Business Consulting…read moreservices. The founder, Ellen Springer, MBA, CPA has over 35 years experience providing services to small to medium size businesses and she and her staff are eager to learn more about your business needs.

I can't remember how long I've been with Paragon. That's how lovely the relationship has been…read more Reports come on time, questions are answered quickly, support is practically immediate when problems arise and everyone is just so dang nice. I've trusted Paragon for years and I don't see that changing anytime in the near future.

Paragon does an incredible job of handling complex tax issues. couldn't do it without them. would…read morehighly recommend to anyone needing tax services!

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Pam and the gang are great . Me and my brother have been using them…read moreFor a few years for our taxes and were very happy totally reliable . Now we have sent friends and family their way and they all are happy.

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This was the first time I used MCP and associates and I have to say it was probably the worst…read moreexperience I've had in a long time. I brought my paperwork in on February 5th and it wasn't submitted until April 15th. I sent several emails and left several voicemails over the months and occasionally I'd get back an email response which generally was just a sentence. On April 15th, watching the IRS website still show that I didn't have anything submitted. I went to TurboTax and did it myself. It wasn't until I tried to submit it through TurboTax which got rejected because they had submitted it just in time. Mind you they submitted it but I never actually saw it first to inspect. I ended up paying GA taxes which again was never communicated. I only found out about it because I logged onto the Georgia department of revenue and found out that I had a balance.. After the 15th I wasn't able to get a hold of anyone to get my paperwork back and a copy of my returns. They told me that they would leave it at the front desk. I drive over there and grabbed it from the nice receptionist. Got home and realized the folder was missing all kinds documents. So I emailed them asking where my other documents were and the next day I had to go back and pick up the rest of my documents from the receptionist. To show how chaotic this place is, they didn't upload my submitted returns to their document portal until after I requested it.

She filed taxes on the wrong company, refused to correct the issues, and then wanted me to pay $700…read morefor her mistake. Her lack of communication, partnership, and unprofessional behavior are beyond unacceptable. I would NEVER recommend this level of incompetence.

Exceptional service from Lou and Linda! I helped my mom with her personal tax return and found All…read moreAccounting on Yelp while searching for someone who could handle more complex questions and unique circumstances. Linda was always patient and kind when answering my calls, and Lou was incredibly knowledgeable, friendly, and fair throughout the entire process. They made what could have been a stressful experience feel smooth and manageable. Highly recommend to anyone looking for trustworthy, expert tax support!

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From the owner: GBC Worldwide - Tax, Bookkeeping & Payroll is dedicated to providing small businesses with…read moreflexible, tailored financial solutions that fit their unique needs. We offer premium tax services, where each client receives a personalized video call to review tax documents on screen, ensuring transparency, accuracy, and peace of mind. Our bookkeeping and payroll services are designed with flexibility in mind, allowing busy entrepreneurs to manage their finances seamlessly. With extended hours and virtual consultations, we make it easy for business owners to stay on top of their financial responsibilities without disrupting their schedules. Our mobile app enhances the client experience by streamlining the entire tax process. Clients can use the app to securely send us documents, submit their tax returns, and receive their completed documents all in one place. Once the return is ready, clients can review the results and electronically sign directly in the app, making the process fast, efficient, and hassle-free. We also believe in clarity and transparency, which is why we conduct video calls for every tax service. Clients can clearly see everything on screen, including the documents they’ve submitted and the completed returns we’ve prepared for them. This ensures accuracy, builds trust, and allows for any questions to be answered in real time. At GBC Worldwide, we combine expertise with convenience, delivering professional, client-focused service every step of the way.

Lisa at Kennesaw CPA is extraordinary. She is knowledgeable about tax laws and codes and thoroughly…read moreexplains all processes involved with tax preparation and business transactions. Lisa follows up with her clients and is always available to take questions. Whether you're a small business owner or large corporation you will feel at ease with her. She is professional and a woman of her word. Please stop by and have all of your business needs handled.

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From the owner: 30 Years of tax preparation experience helps me prepare the best electronic/hard copy tax records…read morefor Individual and Sch C business taxpayers. MWAS is a home-based service with a personal touch at competitive rates. Folks love the high degree of professional honest services for a great experience with MWAS.