We have been pleased with the professionalism and thoroughness of Knox Accounting. The fees are…read morecomparable to other firms, but their attention to detail is superior.

From the owner: Knox Accounting & Tax Service, Inc provides tax preparation, accounting, QuickBooks, estates and…read moretrusts, and payroll services to the Adrian, MI area.

I've been getting my taxes filed here for a little over 3 years now, I've never had a problem with…read moregetting ahold of someone or even scheduling a appointment! Authority Accounting definitely treats their customers like family and takes the time to make sure you have all the proper documentation needed!

DO NOT GO HERE! This place is a joke, doesn't call back, never answers, doors always locked, filed…read moretaxes 2/2024 and still hasn't even been approved via IRS. Better off sending your taxes via messenger pigeon.

I highly DON'T recommend using this business for your taxes. This was my first time using them for…read moremy taxes and when I went to sign and pay for them to be electronically submitted they had me double check my bank account and routing number on the paperwork before I signed and paid them $200. I did so and realize that both my routing number and bank account number were incorrect from the ones that I had given them in the beginning. They were corrected and written down on the paperwork to be corrected so that I would still receive my direct deposit for both my stimulus and my tax return. Even though I personally corrected them myself before signing and paying for their services they still entered the incorrect bank account and routing number to the IRS so I did not receive my tax return or stimulus. I now will have to wait weeks in order to receive both of them through the mail. When I called in order to get more information from them they told me I would just have to wait. I was upset with their services and asked if they could somehow get in contact with the IRS to get my bank information changed because I can't seem to get through to the IRS and have been trying for over a week because they did it incorrectly and was pretty much told to deal with it. My husband also used them and they completely messed up his name and Social Security number before filing. Luckily that was corrected. But now I'm stuck waiting because of a mistake that was supposed to be corrected on their part. I will never use this company again and I will be sure to tell everyone that I know in the area to also not use this company. I called them twice and only heard back one time and then I waited two days and finally called them back and that was when I was told I would have to wait and suck it up even though now the IRS has the wrong bank account information so any stimulus check that is given out I will have to wait for because I can't get through to the IRS either. All because of a simple mistake that was supposed to have been corrected before filing.

I've used Benzing Tax for 4 years without issue. This year I received a letter from my City…read morestating taxes were due from 2017. While it's true I did not know I was required to pay a City Tax, it's reasonable that a professional tax preparer would know and make the client aware. When I notified John of the letter from the city and asking for help to resolve this I was ghosted. He stated he would get back in touch the following week and never did. I did try to reach him by phone but no response. Obviously I'm moving my business elsewhere as this has cost me in penalty, late fees, and the cost of having 4 years of returns amended with the City. My point is be sure you know what you need done and don't expect any assistance from Benzing because you will be left high and dry to deal with any issues that come up by yourself. I cannot recommend this firm.

John has provided services for Carriage home condos paying invoices, administrative support, and…read moretax service. He issues financial reports to the condo association monthly and quarterly. He does a professional job and we consider his services essential. Rudy M. Association President.