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    Tax Scout

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm
    Updated 1 month ago

    Services - Tax Scout

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    Tax planning

    Accountants

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    5 months ago

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    Eagle Tax Res - Our owner Joe!

    Eagle Tax Res

    (13 reviews)

    I have been so unsatisfied with the service and support I have NOT received. I was Expecting to…read morereceive expert service that is in my best interest and have received literally nothing and have paid $2800. I communicate in the portal and wait weeks for a response. The one time I got a call regarding my taxes they wanted me to pay $4000 more dollars. When I asked what the difference was from the original contract I wasn't given a response. I'm in a worse position than I started because I've lost 4 months. At this point I'm ready to take my losses and go elsewhere.

    if I could give this company a zero, I would. I called on a Monday when the opened at 7am. I was…read moretold that "Joe" was in a meeting but he would call me back when he was free. Now it's Wednesday, no call from him or his office. I think 2 days to return a call is unprofessional. I guess I should be glad I didn't have a chance to hire them if that's the way they treat new customers. This response is full of, let's call them errors instead, of lies! First, I did file my 2024 taxes but I made a mistake which caused the State to penalize me. I DID NOT ask to speak to Joe specifically! I just wanted some assistance with the penalty issue. Third, I was quoted as much as $600 it could cost to get help with this issue. I told his representative that I was willing to pay that much even though it was a ridiculously high quote. Don't trust these people to listen or respond appropriately.

    Greg T Guarnero

    Greg T Guarnero

    (17 reviews)

    Northeast

    Amazing response time, super helpful and friendly. The reviews he already has say it, but I want to…read morereiterate his willingness to drop everything and help you thoroughly. I had my first in person meeting with him today, he was prepared professional and it was very productive. I was so impressed with his rates compared to his work, I look forward to doing business with Greg for years. I feel great about the direction we are headed from his advice.

    Not Trustworthy. My experience with this accountant was extremely frustrating and unprofessional…read more Over the course of 2 months, I was repeatedly told that my tax returns were 80% done or would be finished "by the end of the week," only to discover later that no progress had been made. I followed up respectfully every 2-3 weeks to check in, but was accused in an aggressive email written in all caps "DON'T TELL ME WHAT TO DO!!!!" and of bothering him every 2-3 days. The tone of that communication was unprofessional and unnecessarily hostile, especially given the delays and lack of transparency throughout the process. His excuse was always that he has over 400 clients to "deal" with. Reliability, honesty, and professionalism are the minimum you should expect from a tax professional, and unfortunately, those were sorely lacking in my experience. On April 15 I gave him an out by specifically asking if an extension would be filed, and was told it would be. As of May 10, I have no confirmation or documentation that this was ever done. The lack of transparency, dishonesty about the timeline, and hostile communication made this an extremely stressful and disappointing experience. I would not recommend this accountant to anyone seeking reliable, respectful, and professional service.

    Tax Scout - taxservices - Updated June 2026

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