I had been a client of this firm since 2018 and had positive experiences, but this recent tax…read moreseason changed my opinion sadly. Communication was inconsistent, and I repeatedly had to follow up for updates. The most serious issue involved an admitted oversight related to projected tax liability for 2026 (something I didn't ask for), which has caused hours dealing with the IRS and a moderate amount of stress. What left the worst impression was the response afterward. Rather than taking meaningful accountability for communication failures and oversight, the focus was placed on defending the return's technical accuracy and justifying the fee. The small "goodwill adjustment" offered felt dismissive given the amount of time and frustration involved. Accuracy is expected from a paid tax professional. Communication, attention to detail, and client support are what separate a quality firm, and unfortunately this experience fell short in those areas.

Didn't callback even after three attempt. Guess busy and not taking on new clients…read more I am sure they are good but needed someone now to help with quarterly taxes

Mr. Le doesn't answer his text or phone calls. When I finally got a hold of him to make an…read moreappointment to see him at his office, my taxes where done incorrectly from information he gave me. He said he would go over the paperwork to see what deductions could be made. Here we are April 14th and nothing from him, other than a text, "Sorry, I can't talk right now." Don't waste your time with this business.

Highly Recommended! They have a great team! They have been working on our Business & Personal taxes…read morefor 3 years already!

Stephanie is amazing! This is my second year in a row going to her and I'll be going back every…read moreyear!

I have to say how great these guys are! Stephanie is so caring and genuinely cares about her…read moreclient's well-being. Highly Recommend them for all your bookkeeping, accounting, and tax needs!

It's that time of the year again! I said I would return last year and sure enough I did! I…read moreappreciate them so much.

Excellent service and very professional…read more I recommend B & A service to anyone. Mike is very transparent in what he does. We took our taxes to him for an issue that I had remaining from our 2018 taxes and to do our 2020 taxes and he took care of it in less than one hour. We had taken the same paperwork to another tax company and in over a month we didn't get any real results and still wanted to charge us more than what we were charged by Mike. The only risk now is that Mike will probably have us as his customers for many years to come. Thank you Mike. Leo

4 months still waiting for them to start my business taxes. Schedules appointments and doesn't even…read moreshow 3 times. Said she would start my payroll service months ago still hasn't started. Super unprofessional.

She's a good customer service and she explained everything to me last year and I will keep going to…read moreher every year. Keep up the great work! A satisfying customer. Cynthia Ann Garza

Knowledgeable and quality information seeking whether regarding employee, personal, llc, s-corp or…read moreanything else. Don't make a mistake looking elsewhere!

This guy does not get back to potential customers. I've called his office numerous times and spoken…read morewith his staff over the phone about scheduling an appointment for tax advice/tax services back in January. I never got a call back from Mr. Garcia or his staff to schedule an appointment. Fast forward some weeks, and in March I called again and was told they won't see anyone until after the tax deadline. Horrible customer service. I wasted so much time and effort trying to schedule and ultimately hire this CPA, because of his "good reviews" on google. But, no. This guy doesn't get back to people, which is his loss. I'll take my business and money to another CPA who prioritizes calling back potential customers.

Excellent customer service. Called and he booked me that same day. I had four years in back…read moretaxes. He did all four years while I was sitting there, amazing. He got me over 7,000.00 dollars refunded for the four years. I did not get a refund for 2019 because it was over 4 years. He answered all my questions joyfully. Great guy, local and faimly owned. Highly recommended. Super fast service.

Superior Tax's new location is super convenient since it's right next to North Star Mall and the…read moreoffice is nice! Bobby is professional and knowledgeable, making the tax process smooth and stress-free. Highly recommend!