Roark & Associates have been doing my personal taxes for over 15 years. When my internet-based…read morebusiness (now my sole day job) started to take off they advised I set up a Kansas S-Corporation and guided me through all the steps necessary to get up and running and registered with the government, ultimately saving me a lot of money in the process. I couldn't be happier with the job they've done and the advice they've provided. I can send an email any day of the week and know I'll receive a prompt response if I have a question about anything related to my business or personal taxes. I receive reminders about things like quarterly filings and other tax matters that otherwise I'd be fairly clueless about. Trust me on this: I'm very good at running my small corporation and it's very successful, but I suck at doing taxes. Fortunately, R&A make me look like I really know what I'm doing when tax time rolls around. This is the way it should be. Of all of the service providers I've dealt with in Lawrence in 30 years of living here I'd have to rank R&A among the very highest. If you're looking for a top-notch company to handle your taxes I don't see how you could do any better.

I've had my business with this group since 1995 and it has been a great relationship. Personal,…read moreconfidential, helpful to all the complex needs of a small business

Unprofessional, incompetent. Did my taxes, I owed the IRS. Took same information to someone else…read moreand got $1200.00 back.

I am so grateful for this place of business. I had called eight different tax service places in the…read moreLawrence area. This business was the only one to call me back and very professional and helpful.

Let me start out by saying saying stay as far away from this place as possible. The customer…read moreservice you will receive from the staff is outrageous. I filed my taxes there beginning of the month. I always do my taxes but this year had no time to do it so thought I could stop by get it done. They seemed nice enough in the begining but don't let that fool you. There fees are very expensive to just read from a computer program. No one there really has a vast knowledge of tax laws and guidelines and if they do they sure don't act like they know. Please also do not fall for the piece of mind scam either. Because when it comes down to it they do not truly have ur back as they will lead you to believe. So now after paying over 500 dollars in fees and many many many unreturned phone calls from them i have been trying to take care of all this on my own. I can't tell you what to do but be very very Leary before you step in the door. Please verify any information that they tell you before you officially fork over the fees.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Lawrence,…read moreKansas, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local 6th St office to connect with a tax professional.

I needed a new CPA or tax filing resource to help me with my taxes this year as the CPA who did my…read morereturns last year is no longer in business. I was looking for alternatives and noticed that Jackson Hewitt would do it for only $149 for new customers. They have boldly announced "NO HIDDEN FEES". I was skeptical about the pricing but they assured me that it is accurate. I submitted my paperwork in one of the stores, the next day I got a call that they would not honor the price and that I should go to another store. When I called the other store, they told me that they would not honor the price as it would mean giving me a discount of $550. When I went to collect my paperwork from the first store, she informed me the store in the local Walmart would honor the price. When I called this 3rd store, she agreed to do it for $149. After dropping off the paperwork, she called me to inform me that her boss declined to honor the price.

I filed my taxes on 1/21/25 and Evelyn was my preparer. She stayed quiet (on purpose?) nearly the…read morewhole time she did my taxes. She took my 2 W2s and asked if I had any dependents that I took care of for more than 6 months of the year, I said yes my son. That was it. Evelyn did not discuss fees with me, nothing. I walked out of that store confident that I was only paying 49 dollars for getting my taxes done at Jackson Hewitt. my taxes were not complicated, actually probably the most simplest taxes were mine. Well I was mislead and never got the opportunity to say no I do not agree with getting charged 604 dollars for very very simple taxes! I called you guys numerous times, no response. I was promised the district manager would reach out to me and make it right. nothing. it's been an entire month. I have also made a report to the BBB. I want a full refund due to misleading information and an employee who didnt do her job right. you wanna charge outrageous numbers then make sure your customer is aware because I sure wasnt and I'm now furious with the lack of communication from your company.

I called for help and the man on the phone told me, and I quote, "try using that sexy voice of…read moreyours and call our 1-800 number instead." Maybe if you're a woman, ask specifically to talk to a woman if you go here.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Lawrence,…read moreKansas, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local 23rd St office to connect with a tax professional.