Very thankful for the services that TaxSmith provides. Filing taxes has been a breeze since I started using TaxSmith a few years ago!

TaxSmith provided a smooth 2025 tax preparation. The staff were helpful and answered all my questions. My return was handled quickly, resulting in the best refund possible. I recommend their professional services. read more

Wish I found them much sooner !!Dealing with family money can become a fiasco. After many years of dealing with other companies and trying to do it, myself it became a 500 pound gorilla But TaxSmith saved me. They held my hand every step of the way and they work with me to keep me on track and I'm incredibly grateful to them I'm never shy to recommend them read more

TaxSmith - Client - Tax Law Near Me - Jacksonville Beach, Florida

They worked hard to right the IRS wrong. I am thankful to the team and recommend them.

I paid $4,450 to Angie Smith's firm for tax help. No appeal was filed. No hardship request. No proof of any action was ever provided--despite repeated requests. I lost over $14,000 to wage garnishment and had to handle everything myself. When I asked for a refund, I was told I'd have to withdraw my regulatory complaints first. I've since reported this firm to the Florida Bar, BBB, FTC, and state Attorneys General. Do not trust this firm with your case. read more

TaxSmith - Tax Law Near Me - Jacksonville Beach, Florida

Another year. Another tax return that I don't have to worry about! Excellent service! read more

Choosing TaxSmith LLC has been one of the best decisions I've ever made! They solved problems I've been having with the IRS which I knew I could not handle on my own. They have been very patient, extremely informative, knowledgeable and very kind. I'm just sorry I didn't know about them in the past. I also feel their fee is reasonable considering the service provided. I highly recommend this group of tax professionals! Kathie A read more

I wish I would have been told of some tax saving ideas 5 years ago when I started my relationship with them. They are a bit pricey as well . They did however , help me with my problem and put my mind at ease. read more

Absolutely wonderful experience! I've been using TaxSmith for 8 years and they never disappoint! They have top notch communication and always have priority customer service and results! read more

Fast and quick service! Always available to answer any questions. I appreciate the texts to alert me of an email. My days get busy and I'm not always checking my personal emails. read more

First of all many reviews I have seen for Tax Smith is of a negative view. There are some that are positive. Second my experiance is very positive. It is not as most have mentioned in other reviews. Here is my story. I am in tax debt and have been for years. Just trying to ignore it and hope it just goes away. It didn't though. All together I was in debt to the IRS over 110K. I had two tax liens that highly impacted my credit score. Things were not looking good. I ended up getting multiple letters stating all that I owed and what had not been filed and that the 110K was due. I was warned that my pay could be garnished and possibly selling my assets and property I owned. Things were looking worse. I did some work on my own. I got my unfiled taxes filed and worked initially with the IRS to start a payment plan. I was approved and a payment was determined of $150 a month. The two tax liens were also removed. Then two years went by and I had to renegotiate with the IRS and a new monthly fee of $250 was determined. Then $300. This is where what seamed to be a hassle turned into a nightmare. The IRS now wanted over $1400 a month. They would not budge and told me I could either pay the monthly payment or pay what I owed which had gotten down to 83K from 110K. Neither I could do. I had also for all these years been working on my credit and went from 460 to just shy of 700. Now all I could imagine is that I was going to loose my apartment, car and who knows what else and that all the work I had done on my credit would just be wiped away. I went online and found Tax Smith. I went on the BBB and looked them up. Saw that they are highly rated. I also found some other reviews that were positive. I didn't know what to expect and I was desperate and emotionally falling apart. I talked to them and went over my issues and concerns. It was determined they could help me. All they needed was my credit card information that they would start the process after an initial down payment was made. They told me what the whole total would be just under $7000. I was not sure if what I was doing was right or if was even a scam. I asked and they told me they were in Florida. I had not even called a Florida number. It was a local number in California where I live. I had already given my card info though and was told after they got other info that they would contact me when the payment goes through to start my case. The phone call ended and I went back online. All of a sudden I'm seeing multiple bad reviews saying they didn't do this, they didn't do that. What was promised didn't happen that all they wanted was your money and that it was a whole waste of time. That through the whole process they ended up in a worse situation than when they started. I was now obviously falling apart. My wife was worried about me. I'm usually an easy going person. Things don't phase me. If there is a problem I do what I can and get over it. That was all out the window. I could now imagine the future as being none. I was done. Cards maxed out IRS still on me and I don't know. I was literally lost in my head. My wife begged me to just trust the process. Don't pay attention to all the reviews I was seeing. Trust my gut and hope for the best. That is what I did thanks to my supportive wife. I was patient. Tax Smith ended up contacting me to complete DoccuSign sheets for retention of a lawyer and a budget declaration. I was still not completely convinced and had some tax questions that I actually knew the answers to to see if they are a legitimate tax company. They were slightly obscure but I got the answers I was hoping for. I felt a little better and thought this is possibly going to work out. As the process continued they were very helpful. They would text me to let me know they sent me an email to check out. When they sent me things to do I did them. I was honest even if I thought it may hurt me in the end. So far the process has been about 9 months. I am happy to say I'm more than happy with everyone's professionalism and willingness to help me and all my questions and phone calls. If you can remember the IRS wanted over $1400 a month and would not take any other offer. Tax Smith came back with a possible approval of $300 a month. It would have to be approved by the IRS and that they would try to negotiate for even lower. I was happy with the $300. It's what I was paying before but even better news was delivered. It was approved with the IRS and I just yesterday got the proof from the IRS that my monthly payment will be $230 a month. I still can not believe it and now know there will be an end to this all. I won't have to renegotiate ever again and my payment won't change. As time passes some tax years will fall of before they finish getting paid. So in about 5 years all this will be behind me. If you have read all this I just want to finish with I'm happier than I could have imagined. I will continue with them doing my yearly taxes. read more

I started using TaxSmith about three years ago when I had over $100,000.00 dollars in back taxes. They not only help eliminate the entire debt, but also got me my stimulus checks during the Covid period. If anyone is looking for the right tax attorney, you couldn't do any better than TaxSmith. Robert Morton read more

Provides quality and valuable tax advocacy. The service I was offered was excellent. Anyone I have recommended has been served with the best services to suit their situation.The values is priceless. read more

I am proud to share that I have been relying on TaxSmith to accurately file my taxes for 3 years now. I am very satisfied with their thorough and timely review for my taxes. read more

I have been using TaxSmith LLC for all my tax needs for many years now. I find them to be fast, professional, accurate, and friendly. Highly recommend! read more

I would like to use this time to rate this business..Based on my personal history as a consumer, and prime believer in customer service. This is a "business" that doesn't operate as it proclaims, and it is a very scam. Please do your research before even considering this location, as you will be disappointed and back to square one or worst if legal situation isn't handled promptly. 1-It took this office close to a month to enter a POA for CDFTA, or never did they follow up if POA was confirmed. CPA/EA handled better to at least enter a POA. 2- But they where very proactive to charge my debit card on date of payment. 3- Not once did i get a call back from "Attorney", even when I had serious questions, only for intake, desk clerks handled the phone calls. 4- 3 weeks from open contract they contact me for request of documents, because they werent clear to view, why didnt they check when receipt of documents. 5- I can go on and on, but I rather move on to a real attorney for my delicate situation, this place will eventually take its toll due to poor service and lack of ethics. Anybody can post a spiffy website and plaster make up to look attractive, not everything that shines is gold. read more

I came to them to get my taxes 2022 in order and they not only got my taxes in order but they also got me a no pay from the federal government which I really really really needed I thought that because of the low amount I owed them that I wouldn't get anything but a payment plan but yet they were able to get me a no payment I really appreciate the service their communication and their professionalism will definitely use again :-) !! read more

I would have given them a higher rating but they insisted I send them a review and were relentless. I paid what I thought was excessive for my taxes to be taken care of and they did this. Just because I pay for a service d mean I want to be hounded to send a review. read more

TaxSmith has helped us straighten out our taxes and stay on top of our quarterly tax estimates. They really know the tax laws and have been very helpful. read more

Once again Angie and her team exceeded my expectations. I am clear of any further issues with the IRS and plan to stay that way by continuing to have TaxSmith file my returns. read more

Not recommended, total waste of $4000. They said they can either write IRS demand off or mitigate it down to pennies for dollar. It was neither. They offered me the same deal IRS did in the beginning which was monthly payment with penalties. So now, TS, at first said it was going to be small monthly payment without mentioning penalties. I had to get that out of them clearly. So in the end I had to pay IRS plus wasted $4000 for nothing, OUCH! If you're not into gambling thousands$$$ then don't do it! read more

I never hired these people and now they are calling and emailing and telling me I owe them $$$

For nearly a decade I've relied on TaxSmith for continued guidance after they dealt with a troubling situation with the IRS and they continue to exceed my expectations of a professional partner in my families future. I have recommended them to family and friends who have also had the same experience. read more

I reached out to this company on a recommendation from a family member and wish I had gone with a better company. Nothing they told me was correct and when I call to get answers no one can even tell me what is going on. I still can't even get a simple answer from them. I just want to know what they have done and what they are working on and have been waiting over a week for that information. Meanwhile the information they told me in the beginning was all false. Apparently they do not even know simple tax situations as mine is very basic. I should have filed myself and then I would be in the same tax situation and I would have more money! I hired them because I thought they could help me and they said they could. I definitely trusted the wrong people. read more

I called a number off the internet searching for a tax attorney that referred me to Tax Smith, $6k later and still owing the IRS, I am furious that this company not only put us in our current position (owing a penalty), but made assurances they couldn't keep. 7 months later and $6k poorer we would have been better off dealing with the IRS on our own. When I initially called the 800 number that I got off the internet I spoke to a person by the name of BrIan. Apparently Brian is an intake person. After explaining our situation in DETAIL, Brian said "we can definitely help you!" he further indicated that he was "very certain" that we would either get forgiven of the IRS debt or at the very least, low payments of NO MORE than $50-$100 a month. Again, I was very forthright explaining our income, our 401k withdrawals and our taxes owed and why: The only thing I did not disclose were our assets; a 7 year old Harley Davidson, an older 2008 fifth-wheel and our vehicles which we are still paying on. I explained that we had an excessive income above our SS and pension due to taking from our 401k to build a home after COVID took us from living full-time in an RV, I left no room for doubt. When he reaffirmed the assurances he made I told him that it sounded like the relief we were looking for and signed the retainer/agreement. What we ended up with was a paralegal (Michaela) who when I asked what they were doing for us, became defensive saying that without them, we could not have been given the payment option with the IRS that they were working out for us,, I took her at her word only to find out that was not the truth. The bottom line is, the IRS did not forgive us (it was not even an option) and the $50-$100 payment to the IRS that Bryan said would be the very least ended up being $330 a month, hardly the solution we were looking for. The real punch in the gut came towards the end of our case when Michaela called to tell us the bottom line and I told her that I did not think they served our interests at all and the $6k we had to pay them was for nothing. I also told her the assurance Brian made to us, to which she said he did not. How did she know, she wasn't part of the conversation with Brian. Michaela then proceeded to talk loud and over us, not listening to ONE word of our side of the conversation, immediately when I asked them to justify $6k, Michaela became indignant. It was so bad that we literally put our phone down (it was on speaker), left the room and came back about 4 mins later and she was still going off! Finally, feeling like we had been sucker punched and worn down, we asked how much our monthly payment to the IRS would be and when do we start paying them, she told us and then we hung up. At one point when we told Michaela that we felt like we were played by them, she said "we've turned people away if we couldn't help them." Well, I call shenanigans, otherwise we would have been turned away. read more

I hired Tax Smith and had a wonderful experience. Then there was a bump in the road and I was not satisfied. And wrote a bad review.But then I got a Christmas card personally signed by everyone in the office, even after the bad review,and decided to have them do my 2017 Taxes. They have been great and everyone deserves a second chance and they have been perfect..Tax time is a tough time for everyone but TAXSMITH came through with flying colors..Thank You Angie, Mia and Kara Larry Scaglione GM Cadillac Sales read more

Several years ago we retained this "firm" due to a tax issue. I must agree with the other negative posts. First, there was a staff member there who provided an email with a "fake" name. When I questioned this, he said he was doing that because he had signed a non-compete at his previous employer and he and the attorney did not want the previous employer to know he was working there (ethics?). Our entire issue was that we wanted to continue the dialogue with the IRS or go to a hearing and avoid any "threats" of levy or garnishment (while we were disputing amount and a few other issues). I spoke to the attorney only once (and I had to keep asking to do this). I was usually dealing with an assistant and "paralegal." When I spoke to the attorney, her advice was: "Cash in your savings and 401k and just pay the tax liability, you earn more in one month than most people do in a year." I reminded her that paying was not the issue, but there was a dispute as to the amount due, etc. In addition, if a lump sum discount or payment plan were offered, we wanted to at least consider those options. We finally determined that this company is quick to get you to sign a retainer agreement and collect a "flat" fee up front, then basically provide very little service after that. We eventually sought the advice of another reputable tax attorney who billed by the hour and we received very sound advice and a plan of action, and the issue was resolved satisfactorily. His billed hours were more economical and efficient than the "flat fee" (we have since sought tax advice from this other legitimate professional on other tax matters over the years). I cannot recommend this company. Update 04/04/2022 The response of the "business owner" paid as much attention to the review as they did to us when we were "clients" (for a thankfully very short time). Nowhere in the review does it say we had a relationship with TaxSmith "for years." When we were faced with deadlines and were never able to speak to an attorney, we moved on quickly to another reputable tax attorney. Thank goodness we did not take their advice that we did not "qualify" and were "unable to keep our money" because when we went to another tax attorney for advice, we were able to do just that. We were eventually offered acceptable terms and a payment plan. It would not have been a waste of our time and money to continue but rather a loss to the "firm," who charging a flat fee "up front" would have had to put in the time and effort to actually earn that fee and represent us as we had asked from the beginning. Suffice to say, we would not publicly rate this "firm" without facts. Just as the response indicates, we were advised that we would never be considered for a compromise amount or payment plan and that turned out to be untrue. We have kept all emails and documents, from this firm, as well as the positive results garnered by the subsequent attorney. We still have the emails from the "fake name" employee, which is conveniently not addressed. read more

I am happy to say that as a result of contacting TaxSmith, I have resolved a crippling situation with the IRS. I'd been getting hammered by them for several years now due to a couple of ill-formed decisions on my part concerning annuity distributions. The IRS has an interesting way of handling that. So interesting in fact, that it cost me $18k + in assessments. Thankfully, I was referred to TaxSmith by NFCC and was connected to Briana ** who counseled me on resolving these issues in the most acceptable, and affordable way. I have been, in the recent past, counseled and misled by a less reputable group in California, and subsequently cheated out of retirement money. So please believe me when I say, TaxSmith is honest, will work with you, always be available, and find the best decision possible. read more

I think I would be in a very different life without TaxSmith. In the midst of divorce, bankruptcy, and tax debt, all I could do was to keep making the monthly tax payments, which were lower than the IRS had proposed, thanks to the agreement that TaxSmith had negotiated for me. However, with all of the procedural glitches and errors that the IRS and California FTB threw my way, I probably would have been erroneously declared "in default" and had my wages garnished if TaxSmith had not been there the whole way, speaking up for me in a way that got the IRS and FTB's attention. I had already learned that the IRS and FTB don't pay attention to me. I have now completely paid off my tax debt. Thank you, TaxSmith, for giving me an opportunity to work hard so I could move on. My work would not have paid off without your protection. read more

I used Tax Smith back in 2014 and the did a good job. But now they are as bad as others are say if not worse Today the debited my bank account 2x for $975 and $100. why 2 debits and not just one. suspicious. I have debited way more than $1075. when I called they sent a email from Makelis Halford saying it was for past due invoices and they have been trying to reach me for years. My phone number is the same, address is the same, email the same. I got nothing from them on over 6 years about any past due amounts. Tax Smith would not complete the work if not fully paid. I asked for all contracts, dates and letters when the tried to reach me no response. Talked to my bank, find fraud complain, stopped payment on both transactions filed a complaint with both Florida and California attorneys general and filed a compliant against Angie Smith with the Florida BAR. My attorney says this is not a billing mistake. Tax Smith says the have offices in all states. The are just mail drops, nobody works there. I checked 2 offices in California only mail drops nothing more Don't use Tax Smith! Hire local attorney in your area. I work with attorneys every day and when I told them my story the were appalled. You never after 6 years go debit some ones account when the previous debit authorization has expired This is billing fraud at its best! read more

I failed to file 2 years of tax returns, and my interest and penalties on this were incredible. I contacted TaxSmith to help me with this issue. Whatever this company tells you, get it in writing, otherwise their words mean nothing. When I came to TaxSmith I owed a HUGE sum of money, my credit was horrible, and the interest and penalties were killing me. After 10 months (at one point they simply forgot about me) and $4,000 they told me they had reached the ''fair and exciting conclusion'' that I was now in the ''non-collectable'' status. What does that mean? Well, it means I still owe a HUGE sum of money to the IRS, interest and penalties are still piling on at an alarming rate, and my credit is still in the toilet. What a joke of a company. I basically paid them $4,000 to do 2 years of back taxes for me. What an idiot I am. And what a horrible company Taxsmith is. read more

Warning. I was looking for someone to work FOR me and now I feel like I need a lawyer to represent me TO them. Misrepresented the information in a legal document, charged me for a "down payment" on services I clearly said I didn't want, and not returning messages. I just want my money back. Today I was told they would "review my case" and get back to me in 24 hours, but I'm not holding my breath, because they were very rude and are generally awful at returning messages or emails. I think they are just blowing me off. We'll see. I was hoping they could just easily reimburse me and apologize for the misunderstanding. If you want more details: They contacted me through Nolo.com. I spoke with paralegal Shaniece Riley on Monday March 19. I told them I wasn't ready to hire them, but was interested. She told me that she would get back to me with some more information, and told me she would forward me some documents to "look over". I looked at the one document that was emailed to me and hesitated from signing it. I called her back and told her the forms looked like maybe was hiring them, but I wanted to make sure that she knew that I wasn't ready to hire them. Shaniece told me I didn't even need to give them my credit card info, but the form was really for me just to "look over." She said "we will not move ahead unless you say so" and if I signed the documents it would just "streamline things" if we decided to move ahead. So, I signed. I waited for Shaniece to call me back with more info and she never did. Shaniece was out of the office for several days. I spoke with Kara on Friday March 23rd and she informed me that my credit card had been charged that afternoon. I told Kara that my card shouldn't have been charged because I was clear to Shaniece that I wasn't ready to hire them, and that I was told I would have to wait and discuss with Shaniece. When I finally spoke with Shaniece, she told me that I had signed the wrong document, and apologized for the stress. She asked for more documents from me but I didn't want to send anything because I wasn't trusting of the office anymore. She said a lawyer would call me but the lawyer never did. Nobody did. I called many times and if I ever reached someone I was told that I would get a call back, but nobody ever calls back. When I ask direct questions I get circular answers, and still no resolution. I never sent them any personal tax information, and other than the initial phone consultation with the paralegal I didn't spend any significant time talking to anyone in the office. Today is April 10 and Kara says they submitted a request for a refund but that they are very busy and it will take them an indeterminate amount of time to get around to approving it. It seems to me it should be easy to approve. There were some really unusual and awkward moments. Maybe I will detail them in a follow up Yelp, but this is already long. Feel free to ask me any questions, though! We will wait and see how this turns out. read more

This is the worst experience I could of ever imagined. High fees, ridiculous late charges, called 3 times a day if payment wasn't made that day. I paid over $8000 to this service where I left over 20 emails, phone messages for Angie and her constant newly hired personel as never did I work with the sAme person ever as oh I'm sorry he or she is no longer working with us. The agent had constantly trued to reach out to her and was saying I'm waiting on her to get back to me.....,all promises broken, no clear plan always something new they were working on and in the end accomplished nothing but taking my money over 3 years. angie could care less about why or how or asking inquiring westions to alleviate any stress or concerns my wife and I had. They repeatedly asked for say information to be sent in that was already provided weeks earlier. I am currently filing a complaint in Mn and also their residing state with the state of Florida. This is a fraudulent service in my opinion....BUYER BEWARE!!!!!! read more

The relationship started off good with TaxSmith until I asked for a copy of their correspondence to the IRS on behalf on my tax case. I never got one document and $2600 later IRS troubles remain the same. I plan to report to Florida AG, IRS and BBB. Don't waste your $$. read more

All of the people with whom I worked at TaxSmith were professional, kind, patient and smart. The various people I worked with returned all communication promptly and explained things to me when I had questions in a way that didn't demean. They were able to resolve my case pretty quickly and economically. read more

When we had our consult with the paralegal and we were told that our case was a sure win. We were then told that for $1000 they could take care of that for us. We paid the money and just like that, the communication stopped. We could not get in touch with either the paralegal or the attorney and they did not get in touch with us. After about seven days we were contacted by the paralegal, never the attorney and we were told that the attorney told him that it would cost many more $1,000's of dollars to go after the IRS and fight for our case. We also received a email later from the Attorney telling us our best corse of action was to basically lay down and let the IRS continue to walk on us. This was a lot of money for me and my family. And after talking to the paralegal he knew that we were not financially well off. So once we were told that cost was gonna be substantial they hoped that we would have no choice but to give up. But we didn't because there are honest firms out there.?Shop around and READ THEIR REVIEWS!!!!! Don't fall for that quick pat you on the back attorney that tells you what they think you wanna hear. Tell them the facts and demand nothing but the facts in return. You don't need anybody's opinion, you just need to know how your case is going to be handled upfront and potentially how it could unfold. Then and only then you can assess your options and a good honest attorney with give you this information at no cost during you free consult. read more

Beware. I feel as though I have been ripped of to the tune of $2,500.00. I was promised that they would take care of everything and that I would not owe IRS anything for past IRS debt. Well it all sounded good.. It turns put that I still owe the IRS the full amount including interest and penalty. And they have liened my house even though what I owed was below the $10,000.00 usual lien minimum. I could have done this with the help of an accountant for less than 100.00. I am know working with the IRS in the Fresh Start Program which I qualify for. Why didn't Taxsmith go this route. I am going to report this to the Ohio Attorney Generals Office. read more

The IRS responded with giving us about half of what they originally listed as the refund and almost half of that was paid to Taxsmith. All in all I feel their service was not worth the money and their attitude was unprofessional and in my opinion rude. I would not recommend this company. read more

This company is a complete fraud. They take your money and do not provide the services promised. Whenever I called my Taxsmith representative to find out the status of my case, I was told he was working on it and would call me back the following week with an update, but did not call. After weeks of this repeated pattern, I contacted the IRS and found out that Taxsmith had not even responded to specific requests from the IRS. At this point, I realized Taxsmith was not going to do the work and that I had been scammed!. read more

I'd gotten far behind on my estimated tax payments. Unable to pay the balance of my taxes led to a barrage of letters from the IRS. I called Angie at Tax Smith and her team worked with me consistently for several months until they resolved the issue. They saved me over $10,000!!! I am grateful to their professionalism and great customer service! read more