My mother is a resident. It is a safe, friendly senior apartment home…read more With an attentive staff. Any issues that arise the maintenance team corrects the problem without delay. I have peace of mind, knowing she is there.

My mom died in 2012, so not sure of the situation at this time. I will tell that Memory Care was a…read moregreat experience for Mom. The director was there ALL the time. When Mom moved to skilled nursing it was all over. Mom was combative (Alzheimer's) and the nurses used to hang her by her arms in the sling with her standing on her tippy toes to change her diapers. That director was NEVER there after 5:00 p.m. Mom's primary CNA walked by us one evening and Mom, who had aphasia, muttered, "Demon." Mom gave up the will to live very shortly after.

River Garden is an incredible place to care for family loved ones. It has provided care for my…read morein-laws and now their son. Some of the employees taking care of my husband also took care of my in-laws. A variety of activities happen throughout the day, 7 days a week, there is something for everyone. Dietary provides a wide selection of foods to meet each residents' needs and wants. What I find so amazing is how every employee knows all the residents' names. The employees are dedicated to the care of residents with respect, remembering that this is their home. This is one of the reasons River Garden consistently is evaluated number 1 in the state.

My mom has been there for the second time, the first time they were not very attentive to her have…read moreto go to the bathroom, she ended up back in the ER, with a sever UTI and kidney infection, not impress. This time, there were no beds available with Brooks, so she has to get rehab and went back there, same issues, certain CNA really don't care about her and when I visit, I don't see them at all. Voiced my concerns to the office staff and they push me off to the floor supervisor, which half the time I cannot find. The food is okay, more dairy products than chicken and fish, my mom is lactose intolerant but still serves her grill cheese.

If you have an elderly parent or relative who needs around the clock assistance, Sterling house is…read moreabout the best in the area. The place is clean and the staff really care for the residents. The apartments are arranged around a pleasant courtyard, with lots of comfortable seating.The main common area boasts a fireplace, TV, piano, stereo, and comfy sofas. There are also a couple of other areas for get togethers. The food is very good, for a facility. The surroundings are nice, both inside and out. They have daily activities like trivia games and music for the residents that stimulate both the mind and the body. They do not freak out if relatives drop in unannounced, because they have nothing to hide. It isn't cheap, but for what you get here, you just can't do better.

Warning: DO NOT trust Brookdale of Mandarin (formally Sterling House) to honor your wishes or…read moreinformation. I was looking for future reference and they wanted all the information about my aunt. I was hesitant to give them her address, but did. I asked them to please NOT contact her. They just called me to say they visited with her. I was so mad I told them not to contact me again. I wish I hadn't hung up, because I'd love the name of the person who disrespected my wishes. If you can't trust someone with a simple request, would you trust them with the care of your loved one?

San Jose Gardens has the professional administrative staff and dedicated employees who did their…read morebest to take care of our mother. The building exhibits a modern, clean and well maintained appearance throughout, not just the lobby. It is much newer than most places we have visited and the mainteance staff corrects problems in short order. All the rooms are clean and well decorated for the occasions. There are plenty of programs in which the residents may participate every week- musical performances and art classes. We are grateful our mother spent her final years there under their care.

Our mother moved to Starling about 6 months ago and absolutely loves it. She is flourishing and…read morehaving so much fun. The staff deeply and genuinely care about the residents, the food is fantastic, and the activities are fun. My brother and I were impressed when the chef came out to introduce himself to us on the first day. He asked my mom about her preferences and got to know her a bit. The activity director, Ande, is a delight. She works there with her dad, who is her equal in fun. It's obvious they love their work and believe in the mission because Ande's grandmothers live there too. I'm so thankful we found Starling at San Jose. Mom is living her best life!

This amazing senior living community hosted a wonderful community event yesterday that was for a…read moregood cause Hands 4 Life. Starling at San Jose is such a beautiful community with loving and dedicated care staff who look out for their elderly residents! Everyone seems happy and enjoys all the many activities that are held there daily. I would send my grandmother there to live. That says a lot!!

If you are lost in the world of senior living or care, needing to find help right away for mom or…read moredad, look no further. Michael and his team are extremely knowledgeable on what the best options will be, and will guide you from begining to end until a confident decision has been made.

So happy I met Michael Saffy and Silverlink Consulting. Extremely compassionate, professional and…read moreknowledgeable. They were an amazing asset with my in-laws had questions about what they should do after an accident and needed options/pricing. If you need options for your parents or grandparents please call Silverlink first. I wasted so much time trying to research on my own, and got better pricing and access to places/services I didn't know existed by using Silverlink. They are truly a one-stop-shop for everything we needed.

High staff turnover,Lack of engagement programs, Dirty environments,frequent unexplained injuries…read moreand unresponsive,untrained staff. Personal belongings always missing!

Staff curses at patients Roaches in rooms…read moreNo nurses available Call bells are broken Staff is unfriendly Medication's not provided at appropriate timing

Things fail when leadership fails. The director here should really look into new career…read more There isn't enough staff to properly care for residents. Are there some employees here that are good? YES! In fact, some are fantastic- exactly what you pray for when it comes to a senior living community. Sadly there is not enough of them to make up the difference in poor administration.

Everyone here is so nice and helpful!! It's difficult enough having a family member with…read morealtzheimers, and they make the transition so easy!! I would recommend this facility to anyone needing a place. VERY CLEAN ALWAYS!!

it's not my home but it's ok - it's very open. The sidewalks are covered so if it's raining you can…read moreeasily walk or use your scooter. Everything is on one level, no elevator. Many of the units have screened in back porches with doors. Some of those units have a sidewalk right up to their back door. I wish they would make all the units have this added luxury. A standard. My apartment has a nice screened in porch with a door that opens up to the back field, but there is no sidewalk and there is quiet a drop to step down. Visit WL look around. It is very pet friendly. Most of the med-techs and LPNs are very kind. You always have a couple employees not happy. The Dine room has made changes for the better, but meals are served at specific times. They are doing maintenance on the buildings to restore them back to their "beauty ". I wish they had pictures hanging of this place opening day till present day hanging. Know:If your independent living make sure you understand your independent and will need to call 911 if you need help or have fallen. Assisted living is may what you need. It's nice though ,here you can transition from independent to assisted to memory care if that's what you need. There are activities here but is a slower pace since a couple residents are nearing 100! But thats ok. The young ladies at the front desk are a delight. Always NICE! I say give it a try here, bring your dog and if it's not for you, it's ok. I wish they would put a speed bump or two in the front and here in the little back road... I know you are in a hurry but older residents on scooters or walking their dogs can't always move as fast as you. And then there are the geese- I love watching them, but some people are just mean and speed up when they are moving so slow... clipping the goose. it's not nice.... A slow sign and speed bumps might help. or a funny sign saying "geese crossing". Any humor at a retirement community is a must. I post good and not so good just because this place could be the best retirement community, the way it's laid out. Walmart , Vet, Food places near the entrance. that's a good thing. hope this helps you decide or at least come look.

This place is disgusting. My grandmother started off on the assisted living side and something…read moreabout that part of the hallway was hot and smelled terrible. She transitioned to the memory care side where it was even worse. The sink she had was detached from the wall, her room was barely ever cleaned properly so there were ants crawling everywhere, the place has a disgusting smell. There were times where maybe the toilet overflowed and the water would just be sitting there for idk how long. The staff is very disorganized. There really weren't any activities for those on the memory care side they just sat in chairs all day staring at walls or whatever was playing at the time on the tv. It was like pulling teeth to get them to communicate with the next facility we were moving her to. There was one staff member who took an interest in making sure she was okay and that was very much appreciated. This is the perfect place to leave your loved one if you don't like them.