so far this business has been very kind trying to help us come up with a plan to pay for my mamas…read moreburial. I appreciate this immensely as at a time like this things are bad enough. we werent prepared for this as im sure a lit of people arent. it really helps to have somebody kind and willing to help and work with us. thank u vance brooks funeral home

We had an unexpected death in the family and had no savings or resources to pay for a funeral and…read moreburial costs. We asked if we could work out a monthly payment plan but they said no. I'm a recent college grad with no credit. I offered to show proof and references of rent, utilities, etc. that were always paid on time but they still said no. Maybe they've been stuck with non-payers before. Or maybe they just didn't need my business that bad. Oh well, let's just say I was not impressed with their "dedication to do all we can for the bereaved and help them cope with the loss of a loved one by providing a professional, caring, understanding and compassionate response to their needs. " If you pre-arrange a funeral (can't do that with a young person's unexpected death) or if you can pay cash, maybe they do a fine job.

Don't bother prepaying for a funeral and checking the "my family cannot change" box on the contract…read moreas it means absolutely nothing if you have a family member who will disrespect your wishes and change things to be what is best for them. Apparently, GA law trumps the contract McMullen sells and they don't bother to tell you this when you are paying in FULL for YOUR OWN FUNERAL. So their contract is misleading and meaningless, and they will not honor it. They also provide nonchalant and callous explanations to grieving loved ones who are naturally upset that the preplanned and paid in full funeral that they witnessed the deceased arrange is changed AFTER a meeting where all agreed, and no notice was sent about the change. They even go to the extent of saying, oh you'd be surprised how many people we make mad...like it's some badge of honor or humble brag.

Left and wish I wouldn't have stopped in. Please work on compassion…read more I wasn't there to buy a used car. Unbelievable.

Visited my parents graves today. It is very disturbing to see how unkept the gravesites are. My…read moreparents have been there many years and I've seen it bad before but today was the worst!! From ant beds taking over, flower vases broken off built in markets , grass and weeds completely out of control, it looks more like a war zone than a cemetery! My parents are in St Luke. I spoke with the office and was told by the person that she was in shock and would have to talk to maintenance about it!! My question is who at Dignity holds maintenance accountable? Do they ever just walk the cemetery to make sure they are doing their job or do they just assume it's getting done?? How do I find out why DIGNITY is NOT showing our love ones much DIGNITY? It's awful and I so hate it has come to this! I have a video to back this up!!

A total lack of respect for your loved ones, I say that simply because they cant seem to handle the…read morebasic of request. They have repeatedly failed to secure a monument that fell over due to the creek washing out the area behind my families plot. They simply put rip rap rock where the creek eroded the wall and did not actually fixed the problem, in fact its starting to fall over again. I have been dealing with them for 5 + years and still haven't fixed the problem, my Parents dealt with this prior to their passing. Spoke with them again today and still have the same "Ill have it fixed and taken care of tomorrow, told him, the "General Manager" cant do tomorrow were burying my Brother? They did offer to move the family plot but to locations that did not fit the needs that my Parents selected. Just in case some one may wonder its an "act of God" doesn't apply folks, they knew the creek was there, they knew about erosion, they knew that selling a plot at a curve at a creek is a focal point of erosion, especially in severe weather. They want to move the monument forward a few feet which will place the monument over the heads of my family and is not what was agreed upon! A total lack of respect of the deceased and their family! Dignity should start with the perpetual care of a families plot!

Jennifer was the perfect combination of compassion and professionalism. She was incredibly helpful…read morewith the whole process during a very emotional time in a family's life. Thank you for all your help.

I was quite impressed with the way Georgia Cremation handled my nephew's cremation last year. My…read morehusband passed away in August 2025 so I turned to them for arrangements. Their handling of every detail, including a service, far exceeded my expectations. The staff was both professional and compassionate.

TERRIBLE CUSTOMER SERVICE!!…read more My loved one was laid to rest by this company. Being out of state I sent a condolence letter not knowing that I was speaking to the owner and the experience was less than professional. I had emailed (using the email provided on the website) a soft copy of the condolence letter and had not received a confirmation email as requested so I was left to call. When I called I was informed that the person on the other line (representing this company/funeral home) was at church as was I and that she would contact me later. I had to ask if I could give her my contact information so that she could call me back. As I did so I went to ask a question and was hung up on. I had to call again as I myself was now attending my second church service to confirm receipt as I NEVER received a call back as promised. As the same lady who sounded as though she was now eating/chewing on something responded that she had received the letter and would read the condolence at the funeral service and was immediately followed with another instant hang up. I called today to speak with a supervisor or manager as with the company advertising to be available 24 hours was met with "I am at church right now" to say the least, which was very unprofessional and not any of my business or concern and would hopefully be explained in a more professional manner. I have done this for many years and this is the second most unprofessional business I have encountered. So as I called today to express my experience ...I asked immediately for a manger or supervisor (note: the woman that answered the phone did not provide her name) she asked what was the name of the person I spoke with yesterday and why was I calling. I stated yet again that I needed to speak with the manger or supervisor and was met with "well I need to know what this is about" and who you spoke with. I stated just as you didn't provide your name the woman that I spoke with yesterday (that sounded like an older woman) didn't provide her name either so I didn't know. I then had to ask her name (the one on the phone), Katherine. She then asked me if I knew the name of the person I wrote the condolence letter for (who asks such a question?). Why would I be confused or not know the name of the deceased (in which is my relative as I had informed both women). I told the woman on the phone that the experience with her was not great either and mentioned if this was their (business) culture is was terrible. This same lady apologized for the other lady's behavior and went to explain that b/c it is a 24 hour service she could've been at a church service (apologize for someone else not herself and then explain to justify the experience---please stop!). She then asked for me my contact info and then hug up as well (again...same business culture--not surprised). I then received a call from a woman who said her name was Sharon, and that she was the one that I spoke with on yesterday also that the condolence letter was read at the service. I asked if she was the owner and she said, "yes". Appalled that she was the owner I told her that I would proceed further as I thought surely there was someone else that was the owner and not the one that presented such behavior (no need to speak with the very person who had the TERRIBLY UNPROFESSIONAL BEHAVIOR).

From the owner: Hill-Watson Memorial Chapel at Rose Hill LLC has served Columbus, GA, with compassionate,…read morefamily-first care for over 65 years. Services include cremation, chapel services, funeral planning, pre-arrangement conferences, live streaming, final expense insurance, Social Security assistance, and Veterans Administration benefits. Their spacious facility and dedicated staff treat every family with kindness and respect. Final expense insurance is available regardless of health, making advance planning accessible to all. Families in Columbus, GA, and surrounding areas can count on heartfelt, professional support during life's most difficult moments. Contact Hill-Watson Memorial Chapel today to honor your loved one's memory.

This cemetery is nearby my sister's home. Stopped by 1/11/25 to pay my respect to Kim Porter and…read moreher Mom's grave which are beautifully set right by the pond. It was really peaceful sitting quietly by the pond. A nice well kept cemetery. It appears some improvements are currently progress.

The service rendered by Evergreen Memorial Park was absolutely WONDERFUL!!! Their grounds are well…read morekept, they offer complimentary snacks and beverages, and a beautiful water side service. Every employee of Evergreen Memorial that I had conversation with was professional and accommodating. Evergreen Memorial would be my first choice for my loved one.