I am the type of person that will only leave a review if the service provided was exceptional, and…read morein this case it was. We worked with Shannon to sell and buy a new home and the entire process was amazing. I have never worked with someone that responds so quickly to questions, keeps you up-to-date with everything that is happening with the buying and selling process, and does so with a smile. Shannon is an amazing realtor and I feel she went above and beyond with everything involved with the process. I cannot recommend her enough and I will certainly be recommending her to any of my friends that are looking to buy and/or sell. Thank you Shannon!

Susan Jordan did a great job helping us to buy a new house. She was great with negotiations…read moreespecially when the seller was being difficult. She got all documents to us very quickly. She explained the whole process and walked us through all the steps to keep us informed. I would highly recommend her.

If you're looking for a realtor in the Heights, I give Eileen my unqualified recommendation. The…read morewoman is a pro. Under Eileen's guidance, my husband and I went from casual real estate gawkers wetting our feet in the housing market to putting an offer in on our house in - I kid you not! - 48 hours. This lightening-fast movement is due completely to Eileen's straightforward approach and her expert attention and focus; she listened to exactly what it was that we wanted in a house, zeroing in on our tastes, style, and budget with laser-precision. The evening of our initial meeting, she submitted a curated list of options for us that delivered on all that we had outlined. As we continued forward in the process of purchasing the home, Eileen remained equally attentive and her guidance equally as invaluable. She answered our questions right away - even during evening and weekend hours when we would not have expected her attention. Each step of the way, she made sure that we understood how the process worked and what to expect. She also freely offered up her industry contacts to make sure that our mortgage, inspection, insurance, and title process were as stress-free and seamless as the initial selection of the home. Once again, if you're looking to buy or sell a home in the Heights, I am certain that you would be in good hands with Eileen.

I recommend Eileen for first time home buyers. We were new to the area and didn't know where or how…read moreto start. Eileen walked us through the process, start to finish. She worked hard to make the process seamless. She negotiated with a difficult seller, helped us find contractors and inspectors she trusted and helped us buy a house we love. Shes quick to respond, an effective communicator and a true professional. Even months after we bought the house she still is quick to help me find quality contractors for my home projects.

I was lucky enough to be referred to Krissi from an out-of-state family member (who is also a…read moresuccessful agent). I needed someone credible, trustworthy and highly competent. Krissi is all that and more!! The thought of selling our first home seemed daunting and quite a convoluted process. I'll admit I was nervous our house wouldn't be "good enough" - although meeting with Krissi and being introduced to her team really did alleviate all of my concerns. From our first sit-down, it was clear that Krissi is prepared, put-together, and has a fantastic company behind her. When it came time for listing photos, we followed her thoughtful recommendations and I was truly blown away at how sparkling and sharp our home looked. We showed our house through their easy to use app and got an offer quickly (during the slow season for home selling!). Once under contract, Krissi and the EV team kept the ball rolling and we were able to close with no stress whatsoever. If you're someone who desires an agent with a high attention to detail, a caring and kind attitude, as well as a knack for getting things done no matter what happens, Krissi should be your realtor too. We are beyond grateful and wish everything in the home selling/buying process could be this easy!

So, so, so thankful I found Krissi…read more I had been contemplating buying a house for a few months, but I wasn't totally committed to it yet. And I didn't want to work with a realtor because I didn't want to feel pressured to buy anything before I was ready. However, I saw a house on the market and knew I needed to see it, so I started searching for a realtor. And that's how I found Krissi, on Instagram. I knew that finding the right realtor for me was going to be key for me during the home buying process. I started looking at houses this past winter, but I didn't have high expectations that I would find anything for at least 10+ months. Because I expected an extended timeframe, ensuring my realtor was someone I would enjoy being around was critical. Luckily, Krissi showed up as her authentic (and fun) self. It didn't take me long at all to realize I made the right choice to have her as my realtor. Plus, when I informed her that I wasn't looking to buy immediately but just wanted someone to be available if I needed them, she was patient and understanding. There was never any pressure -- just occasional check ins if she hadn't heard from me in awhile. Going through the home buying process with her felt rather comfortable and stress-free (crazy, especially in this market) -- the communication was always open and honest. In the end, we ended up buying a house sooner than we expected (YAY!) and only submitted one offer during the whole process -- the house I now call my home. And, the icing on the cake... we secured it for under asking price. But that's not even the best of it, Krissi had recommendations (and an entire team supporting her) throughout the entire process that made the process a breeze for a first-time home buyer. You truly couldn't ask for more from a realtor. The entire process was seamless, and Krissi is such an authentic, fun woman to be around. Thank you for everything, Krissi! I really appreciate you helping me buy my first home.

Olga is a great real estate agent and knows market and pricing inside and out. Her staging skills…read moreare top notch and she is great to work with. You won't find a better agent to work with.

To describe Jen as professional, knowledgeable, and highly responsive is an understatement. She…read moregoes above and beyond, every step of the way. We trusted her instincts regarding pricing, and the home sold in less than 2 days. Since we live out of state and were helping my mom sell her home after she was no longer able to live on her own, Jen not only guided us and kept us informed throughout the process, but made herself available to let in repairmen and check on the house. We often got updates before 7am and she responded to our questions even late at night. I am so very grateful we chose Jen as our agent and am confident that this is her normal work ethic for all her clients. We highly recommend Jen Kostos.

UPDATE December 2020 - I recently sold another property using Paula McQueen. Not only do all of my…read moreoriginal comments seen below still hold true, but I can add another positive to the list: The year 2020 has been full of stress for all of us. More than once, I found myself quite anxiety-ridden during the selling process. Paula operates with an extremely high degree of emotional intelligence, and was able to leave me feeling at ease each time. I think this woman is part realtor, part therapist, LOL! She really is amazing. [April 2017] - I've owned seven properties over the years, and have experienced a wide variety of realtor expertise ... everything from the "quite good" to the "so-so". As such, I have plenty of comparison stories going into this review. I can honestly say that having Paula as a seller's realtor has been my first experience working with a truly GREAT professional. From start to finish, Paula handled every detail with the utmost care. She understands that people buying and selling real estate are dealing with some of the most important and complex transactions in their lives, and this shows in all of her communications. I recall at one point referring to her as the "Queen of Follow-Through!" One thing separates a great realtor from all the rest is how he or she handles the "blips" or "glitches" that sometimes arise during sales. I experienced such a "blip" during my recent sale, when the closing took longer than expected. Paula was terrific. Not only was she supportive, with speedy responses to all of my concerns, she was appropriately assertive in communications with other parties. Her extensive background with all of the paperwork and procedures involved helped calm a number of frayed nerves. Paula's advice from the very beginning proved extremely valuable. One thing she and I discussed early on was an appropriate listing price. While it's tempting as a seller to try and get as much as possible, the biggest mistake one can make is listing a property too high early on, and then getting stuck with an aging listing. (I know - I've made that mistake more than once in the past.) Paula had done her research before coming to my home, and suggested a listing price based on her research. I went with that price, and sure enough, we had multiple offers in a few days. She somehow manages to take some of the stress out of buying and selling! I wish I could give her more than five stars! :-)

I was in the market for a single family home in the Parma, Ohio, neighborhood and I needed a…read morerealtor. From surveying the on-line reviews, I noticed a realtor, Paula McQueen, of REMAX Trinity which stood out. So I gave her a call. From the initial call with Paula, I knew she was the one. Paula took the time to get to know me and what I was looking for in a home. Fast forward a little over a month later, Paula found the house I was looking for. The house met all my wants which was challenging as I had many wants not to mention it was a seller's market with minimal inventory. The lack of inventory made it frustrating but Paula never gave up and remained relentless in my pursuit of a home purchase. Paula treats all her clients as they are her family. She exceeded my expectations and was always a step or two ahead of me as her buyer client. Doesn't matter what type of house you are looking for, Paula will work tirelessly for you until you get the home you're looking for. She will also will advise you of the goods, the bads, and the uglys on a home so you can make an informed home buying decision. Let face it, buying a home is a big decision. So if you are looking for a caring, highly experienced, Cleveland area knowledgeable realtor who will work tirelessly for you, I recommend you giving Realtor, Paula McQueen, a call. Have a chat with her and you will know what I'm talking about.

When it came to buying our first home, my husband and I were both excited and anxious to start the…read moreprocess. We are SO grateful to have worked with Briana during such an important step of our lives. Briana is not only incredibly personable and dependable, but we felt confident in every decision we made with her knowledge, advice, and transparency. We truly felt like she cared about our wellbeing and finding the perfect home for us.