Dr. Vawter is an exceptional doctor, who I still talk about to this day after having moved out of…read moretown and no longer see him. My parents have gone to him for years, my own husband and children and I went to him for years, and it is very difficult to find a doctor to replace him. He is extremely knowledgeable and intelligent and can has an ability to see things that other doctors won't. But he also has good common sense and doesn't follow the predictable textbook series of questions and tests according to certain keywords you might use. He actually uses his brain to diagnose you according to deep thought and analysis. I feel most other doctors are typical "rookies" compared to Dr. Vawter, who is one of the last truly good doctors. I'm now considering taking my father in law, who still lives in that area, over to see him after scouring the San Jose and Bay Area for a comparable doc and coming up empty.

Front office staff is unbelievably smug and condescending. I'm a 41 year old man and I was…read morelectured by the receptionist as if I was a school child. I've allowed myself to be treated this way for 2 years now because Dr Vawter is the only aviation medical examiner in town, but no more. The Dr is pleasant, though expensive. This most recent time I was unexpectedly stuck out of town but moved mountains to make my appointment on time. Unfortunately I needed a form from the internet that I didn't have time to print. Rather than take the 10 seconds and print it for me they sent me home and I have to reschedule, which is not possible due to my work schedule. This is the only office that requests a printout for this form; every other office I've used for aviation exams just needs the confirmation number showing that I entered my information in the FAA system. Instead, as soon as I apologized for not bringing it in, the receptionist looked at me like I was a complete moron and said "We talked about this. This isn't your first time doing this kind of exam. You know we need that form." Well no, actually I know that you DON'T need that form, because the five other doctors that I've used over the years don't need it. Now this appointment that I've had scheduled for weeks is gone and it'll be a mad scramble to get this done in time before my employer removes me from the flight schedule and I lose thousands of dollars. I will never use this doctor again.

Dr Lo has been wonderful in caring for my mother in assisted living. She responds promptly and…read morethoughtfully and always seems to appreciate and anticipate my mothers needs

dr Lo has been my doctor for 4 years and always takes her time…read moreto listen and is very professional and really cares

Dr. Heal is my primary doctor and has consistently demonstrated excellence in caring for me. She is…read morea good listener and respects the patient. I have never needed to communicate with her that she didn't respond promptly after hours or on weekends. I feel very fortunate to be a part of her concierge practice and strongly recommend her. She is a very caring person and is an exceptionally skilled professional. Lewis Goodkin Carmel, Ca

I've been a patient of Dr. Heal's for about a year and a half. We moved from Silicon Valley, and…read moreeveryone on the Monterey Peninsula told me how hard it is to find good doctors, but I could not be more thrilled with Dr. Heal. She's one of the top docs of any type that I've ever seen. She's extremely thorough and really takes time to listen as well as do a thorough exam. Her annual exam includes an EKG and pulmonary function test. I've had numerous appointments that have lasted over an hour. She's also very proactive -- I've had a hip issue for years that my two previous GPs ignored, and she helped with a couple of treatment ideas and ordering imaging, which included a pretty epic battle with my insurance company. I will need surgery to fix it, but she's the first doc who actually listened and helped me address it. I've also seen her for several other issues, including Covid, gut issues, rheumatology, and anxiety. She's been knowledgable and compassionate about them all, and her referrals have been solid. Be aware that there is a concierge fee. To me it's extremely well spent: it buys me long, thorough appointments (1 hour plus) and phone access outside office hours. I once called with post-Covid breathing issues after hours, got the doctor directly, she reassured me I didn't need to go to ER and saw me the next day at 7:30 am. I can text and get a response on a weekend. Fee is 1/10 of what it would be in Silicon Valley. If you are a person who only sees the doctor once a year, might not be worth it.

When I lived in the area, this was my son's pediatrician. I was soo sad when we moved and changed…read morepediatricians. She is so caring, friendly, knowledgeable and accomodating. Being a first time mommy, I called her for everything. She promptly returned my calls and even gave me same day appointments to calm all of my worries. Looking back, I feel foolish for being so dramatic, but I definitely am grateful to Dr. Jacobsen for all of her assistance.

Looking for medical treatment? Do not go here. Dr jacobsen is great, I cannot speak in the same…read moreterms for the other doctors. Very unprofessional , does not follow rules and regulations set forth by the U.S or state of California, which is worrisome for your children's health. The staff is very unprofessional , does not wear any personal protective equipment, which can lead to progressive infections. Very unknowledgable and can not seem to answer basic medical questions. Texting on there phone while dealing with patients as if it was there main priority on a "Professional" work day. talking about there personal life's out loud while dealing with patient care. Not to mention violates the most important rule in medical care which is HIPAA (health insurance portability and accountability act) which is meant to protect patients right to privacy. The medical assistant front office and the male dr which his name is out of question, does not have the appropriate training to deal with young children. Facial gestures speak louder than words. Judge for yourself while entering the perimeter the Ora is unprofessionally negative. These are just my opinions and facts about the office . If you where to ask me falsification of documentation , inappropriate care and professional maturity is not being met. I would rate this office below 1 star .

One thing I liked was how the doctor checked in with me as we talked. They didn't just talk at me,…read morebut with me. They explained possible next steps in a way that was easy to follow, not too heavy or complicated. At the end of the visit, they asked if I had any other questions and reminded me to follow up if I noticed anything different. It felt like a well rounded visit.