Again, I state that I would have appreciated being able to have had an in person appointment as I…read moreuse to get before the covid epidemic. But Dr. Marcus only does phone call appointments now. That defeats that purpose of a therapy appointment in my opinion. Okay, I understand the convenience of a phone call appointment. No need to drive into Salinas to for an appointment is nice. However, I studied psychology and counseling in the past. One of my favorite topics is body language. I also personally know the pioneer of body language research, Dr. Albert Mehrabian who lives in Monterey. He is someone I have high respect for. Anyhow, something is to be said about seeing a person face to face in an appointment. It is not just what the person says but how they say it. What clues does the person's body say besides what they are actually saying?!? Surely, a phone call appointment cannot show much evidence of this. Come on, things are getting back to normal and yet, Dr. Marcus, whom I have high respect for as well, does not do in person appointments. That is not good. Since, my phone seems to not do well with phone video conferencing and I prefer to do in person appointments, with a heavy heart, I say good bye to going there.

I waited over a month to get an appointment with Dr Marcus. Finally the time comes and I had an…read moreappointment with Dr Marcus scheduled for today. I was told by the initial appointment maker, as well as the receptionist Vanessa that my appointment was thru video call. So i was told TWICE that it was over video. The time comes for my appointment today and i never receive a call. So, when i call the office asking when I would receive my call, they told me it was in person and that I would have to reschedule for another date since they can't change the "in person" visit to be a video call at the last minute since they needed a full hour. Not sure what's going on with their scheduling but it resulted in horrible miscommunication and a misunderstanding that lead to me waiting more time just to see a psychiatrist. While this was at the fault of their computer system or whoever creates/views the appointment, they were not apologetic at all for this inconvenience and miscommunication. If you have an appointment with them you better make sure like three times atleast how the appointment will be held. I made sure twice and was still given wrong information, and with an attitude as well.

The front desk/ medical assistant were wonderful!!!! This one star is for Dr. Jim Toor. Would give…read morethis guy zero stars if I could. Never seeing this guy ever again. Terrible service/care all around.

So We Brought My Fiancée To Salinas Valley Medical Urgent Care Center For Her To See A Dr. It's…read moreKool That They're Open On Sundays Hopefully They Take Care Of Her..??

I was taken to the hospital by a police officer because I was attacked sexually in seaside/sand…read morecity. (Please be careful ladies because the person was still not caught and is still out there somewhere!) Anyways, I was so emotionally exhausted that I believe I just mentally crashed when given a bed and was finally safe. Natividad staff was nice and just let me sleep and rest while they gave me medication etc. I ended up staying there as a patient for 2 days. The staff was very kind in being sensitive when asking question or preforming uncomfortable tasks about the situation but when I was moved to a different part of the hospital, or basically no longer an Emergency Room Patient anymore, things definitely changed!!! I was taken to a part of the hospital where they basically strip you down and take pictures of you to send to the police to help them create a police report. I am glad that I had more say in the matter than the lady was actually putting off and I was able to say no to a few things that I felt very uncomfortable with, especially because the cops would be receiving these documents and who knows what they would actually do with this information. Anyways the lady taking these pictures and preforming tests was a very cold individual. She wasn't very comforting during this process at all. She did have an assistant with her that I was very grateful for...she said she was going to be there the next day when I was going to have to come back to complete the rest of the testing and come to find out she never showed. That actually really upset me because I was feeling very vulnerable and uneasy during this whole process. I also have major trust issues and don't open up to random people but for some reason I really liked her. Instead of her they had a different person come and advocate and try and support me and my needs I guess. It was a male and to be honest I was extremely upset and uncomfortable about this. It was awkward. I thought that I was going to get a referral to a DV shelter or somewhere safe to go for like a week or at least a night. ...seeing as I am a single female and am currently homeless on the streets by myself with nothing to protect myself. They also hadn't caught the guy that assaulted me yet and I really honestly was very scared. I tried calling shelters but everyone was full and just put me on a wait list! I was given a Visa card that had $250 on it, they said for me to get a hotel room for a night so that I would be safe?!!?!?!? I was very grateful but the card ended up getting stollen and I received literally no money or support at all!!! I immediately called them back and explained what had happened and how it was stollen but they said that they could not do anything more for me and that was that!!! I was very grateful at first because I was told I was going to get all this help and wouldn't have to worry...I would have a place that's safe to stay...That was not the case at all!!! I received x1 Visa card with $250 that got stollen and so basically I received no help at all! I really would have thought Natividad would have done a lot better than what was received! I really pray that no one has to go through what I went through at Natividad. I really hope that they get more resources to help females like myself, who doesn't have anyone. I know they have to have the money/resources to at least do better then what was provided to me when I was attacked...but I literally got NOTHING!!! I really pray you read this and take it into consideration...and maybe try to do better!!! Riane

Horrible experience here. I went in last night for a car accident (passenger v car) and I was in…read moresevere pain and my leg bleeding and unable to walk properly. All they did was give me Tylenol and an ice pack, and sat me in the lobby. No clean up on the wound or nothing, my husband and father had to literally tell the staff to get something to cover it and even then the staff was so slow and unwilling to help. Ended Up leaving after x rays because I had already been there 3 hours and no updates or help that was asked for. HIGHLY DONT recommend this hospital if you want proper care.

Care quality. Went to the trauma center and spent 12 hours there. Attempted to get assistance after…read moreI left with no one willing to help me.

The women's center is not great. I went in for an appt from a referral from my OBGYN and after…read morewaiting 40 minutes past my appointment I get called to the front to let me know the Dr cancelled and won't be in. I reschedule and was assured that should something come up I could call for a new appointment. Something came up and when I called for a different appointment the girl had 0 customer service skills. Was told that I had to go on a waitlist and when I asked how long she goes "idk" and couldn't even give an estimated timeline. Mind you, this is for a service that has a deadline. When I asked about my referral she said "yeah it's good we just don't have appointments anymore". I then explained that the Dr was the one who cancelled so why am I being essentially punished and she said "thats just how it goes. You can call your OBGYN to be referred somewhere else" if I could give 0 stars I would but I'll give 1 since the front desk staff was nice.

Rushed, interrupting constantly, miss diagnosed many issues, inaccurate statistics on my record,…read moresaid I had chronic use of steroids..2 1/2 months. Would not allow 2 more months till surgery. Other review i posted is more detailed. All in all...she formed an opinion with out listening to a comprise. Don't waist your time with her.

Wonderful physician, she diagnosed my husband RA immediately after 6 weeks of being asked what are…read moreyou here for, where do you hurt. These other doctors had the same access to the MRI, blood work that was done at SVH and didn't have a clue. He was in such pain that he just didn't want to live like that. Through Dr Suh's care he is doing great. It takes time with RA but he's 100% better. Love her she is dedicated to helping her patients .