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    Choice Personal Care

    3.4 (7 reviews)
    Open Open 24 hours

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    9 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Great experience, they helped us get Mom over the hump and her recovery from major surgery continues. Many thanks to your staff.

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    Covenant Care

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    8 years ago

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    Central Coast Senior Services - We offer Reserve Care at no cost. Allowing you to prepare for the future.

    Central Coast Senior Services

    3.4(8 reviews)
    1.3 mi

    I'm compelled to share my story, so that if you need assistance with a loved one, you know where to…read morego. Unexpectedly, the shift in "sheltering in place" from COVID led me to have to make some pretty quick decisions about how to get care for my Mom. Her therapy appointments were canceled, and she very rapidly lost her ability to walk and became bedridden. I reached out to CCSS when I learned my Dad needed heart surgery, and was under strict instructions not to exert himself in any way (which included caregiving for my Mom) prior to his operation. CCSS came out to assess the home, and made recommendations on equipment and a care schedule for my Mom. They were great with communicating with *me* as well---the adult daughter who does not live with them. When the local fires threatened evacuating my parents from their home, CCSS made calls and located a hospital bed to be delivered within hours to my house as we brought them here to evacuate. As my mother's health digressed, I had no experience coordinating with hospice care, and filing advanced care directives with the appropriate agencies. CCSS has literally helped me every step of the way, with clear communication and compassion as I processed emotionally and mentally the decisions I needed to make with my Dad to ensure my Mom was comfortable. If you're not sure what needs to be done to assist your loved one with the services they need to live comfortably, I highly recommend you reach out to CCSS. It was the best decision I made as our family transitions to new realities in our life.

    This agency is the "worst." We had an appointment originally back in December 28, 2022. Bethany,…read morethe coordinator said because of the Holiday's naturally a CNA wouldn't start until the first of the year. It is now January 13, 2023. I had to call them this week because I hadn't heard anything from Bethany. Guess what her excuse was? She had the wrong number! Did she try calling the alternate phone number? The only communication I received after our December 28 meeting with Bethany was a "text" on January 10 saying she hasn't called because she had the "wrong number" was too busy assisting other "seniors" and our CNA was "sick." That's it. I can clearly see why they have a "3 Star" average. Excuse, after excuse after excuse.

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    Central Coast Senior Services - We've provided personalized in-home care for more than 20 years.

    We've provided personalized in-home care for more than 20 years.

    Central Coast Senior Services - We work together with the family, caregivers, and service providers for a comprehensive plan.

    We work together with the family, caregivers, and service providers for a comprehensive plan.

    Central Coast Senior Services - Casa Carmel is a six-room assisted living at the mouth of beautiful Carmel Valley.

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    Casa Carmel is a six-room assisted living at the mouth of beautiful Carmel Valley.

    Mission Home Health of Monterey - Logo

    Mission Home Health of Monterey

    1.0(4 reviews)
    0.3 mi

    My wife was on Home Health service with Mission and they kept changing who the nurse was. Every…read morevisit was a different nurse. When we asked why, the new nurse said "they other nurse quit". We called and spoke to "Vicky" who is supposedly a supervisor and she just gave a bunch of scripted corporate talk and tried to make Us feel stupid. The clinicians wouldn't confirm vists until less than 24 hours before. We didn't feel like we received the care we deserved and were told they provided.

    This agency of sorts, is taking advantage of patients in many ways. I was recently at UCSF…read moreHospital. Before my discharge, my Dr.'s assistant asked if I want a nurse to come check on me at my home? Medicare pays for 8 weeks of visits. A woman from this shady company got my personal info. from UCSF. Came to my home just 36 hrs. after I was discharged. She set up 4 appts. the following week without my permission! And again the following week! This Co. is desperate for clients/money. None of their employees arrived with name tags, medical shirts or business cards! The visit with their so called "RN" named Bill, didn't have a female assistant to examine/evaluate me (single woman). During the visit, he insisted on calling my surgeon's office for an authorization. He lied about speaking to my surgeon who wasn't in his office! This Co. never provided a plan of services or any documentation. Only a thin booklet. In this, it explains they will take over managing patient appts. & medications! They come in & take photos of whatever they want. My surgeon knows nothing about these crooks. Wall Street Journal has published an article about the billions of dollars this Co. is stealing from Medicare. "Patients Beware & don't let them into your homes!"

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    Mission Home Health of Monterey

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    Choice Personal Care - homehealthcare - Updated July 2026

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